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Home > White Papers > Tealeaf > Solving the Five Types of Online Customer Struggle with Bruce Temkin

Solving the Five Types of Online Customer Struggle with Bruce Temkin

Tealeaf

Customer Experience Transformist Bruce Temkin discusses Online Customer Struggle and its effects on site conversion and customer retention. Geoff Galat of Tealeaf gives real-world examples of leading organizations that addressed Customer Struggle to decrease abandonment rates, raise customer loyalty and increase the value of their online channels.

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Published:  Mar 31, 2011
Type:  White Paper
Tags : 
bruce temkin, customer retention, tealeaf, geoff galat, customer struggle, customer loyalty



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