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Home > White Papers > IBM > The Total Economic Impact of IBM® Exceptional Web Experience

The Total Economic Impact of IBM® Exceptional Web Experience

By: IBM
IBM

IBM commissioned Forrester Consulting to examine to examine the total economic impact and potential return on investment (ROI) enterprises may realize by deploying IBM Exceptional Web Experience solutions. The purpose of this study is to give readers a framework to evaluate the potential financial impact of deploying an IBM Web Experience solution within their organizations.                                                

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Published:  Oct 03, 2012
Length:  29
Type:  White Paper
Tags : 
web experience, roi, user experience, multichannel experiences, customer engagement, social business, ibm



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