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Home > White Papers > ServiceNow > Guide to Social IT Basics

Guide to Social IT Basics


When IT organizations utilize social media, it can efficiently help more people inside and outside the data center quickly access more services and knowledge. Combined people's knowledge and good will and the essence of information technology service management (ITSM) can be more fully realized.

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Published:  Nov 05, 2012
Length:  5
Type:  White Paper
Tags : 
servicenow, social media, social it, it environment, it management

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