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Home > White Papers > ServiceNow > Changing the Perception of IT What Your Customers Wont Tell You

Changing the Perception of IT What Your Customers Wont Tell You

ServiceNow

To reach the customers of IT services, you have to abandon long-entrenched models of IT thinking & replace them with a customer-focused model that focuses on value, experience & context. Join the webinar to understand the issues internal customers face with IT, & see how IT can evolve from being the department of no to the department of now.

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Published:  Oct 18, 2013
Type:  Webinar
Tags : 
servicenow, enterprise it, service automation, applications, webinar, customer relationships, perception of it, change management, customer value, marketing it, it service management, service relationship management, evolution of service, applications, custom applications, it management, customer interaction service, customer relationship management, customer service, ebusiness



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