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Home > White Papers > IBM > Improve healthcare and life sciences with a Smarter Process approach

Improve healthcare and life sciences with a Smarter Process approach


We live in an era in which customers expect perfection from their service providers. With competitors only a click (or tap) away, companies have a strong incentive to deliver flawless operations. Online retailers have “set a high bar” in the way they engage customers throughout the entire sales process—not just during the commercial transaction, but before, during and after the transaction. Your operations must be seamless, because individuals enjoy an interconnected and ubiquitous experience. And your operations must be insightful, because every personal and professional interaction is targeted and relevant. A Smarter Process approach helps you to reinvent business operations in the era of the customer.

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Published:  Nov 05, 2013
Length:  12
Type:  White Paper
Tags : 
business operations, business process management, bpm, process automation, healthcare, smarter process, life sciences, health plan, payer claims management, compliance management, business activity monitoring, business analytics, business integration, business intelligence, business management, document management, information management, records management, search and retrieval

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