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Home > White Papers > SAS > Seeing the Voice of the Customer: Identifying Root Cause with Text Analysis Visualization

Seeing the Voice of the Customer: Identifying Root Cause with Text Analysis Visualization

By: SAS
SAS

Stop to think about how - and how often - your business interacts with customers. Most organizations believe that only a small fraction of data on interactions generated are effectively put to use. Why is that? Check out this whitepaper to see.

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Published:  Mar 14, 2014
Length:  18
Type:  White Paper
Tags : 
sas, voc, voice of customer, visual text analytics, best practices, customer voice, sound of sentiment, text data, customer data, analytical processing, structured data, enriched dataset, reporting, automatic generation, text analytics, text mining, data exploration, business activity monitoring, business intelligence, customer interaction service



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