Over the years, IT organizations have reacted to the introduction of new technologies by acquiring management tools to control and manage these technologies. The emphasis in IT operations has always been on the tool “du jour”: network management, Java EE management, and today, virtualization and cloud computing. A few years ago, however, applications became business services built not on two or three tiers, but out of multiple distributed pieces; the consequence of which was not only a multiplication of potential issues but also an increased difficulty for IT operations to quickly identify and correct these issues and avoid any significant impact on business productivity.
In August, CA Technologies commissioned Forrester Consulting to assess the current and future state of application performance-optimization techniques and tools. This Technology Adoption Profile is based on a custom survey of 102 North American and European enterprise IT decision-makers with knowledge of their company’s performance and capacity management capabilities.
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