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Home > White Papers > CA Technologies > Management Cloud; IT’s Key to the New Front Office

Management Cloud; IT’s Key to the New Front Office

CA Technologies

In the past, Enterprise IT managed the back office…the data center…the systems that kept the business running. Today, there is a mandate for IT to adopt a new role—one that speaks a common language with the business. This new IT mans the storefront, interacts directly with customers and thinks beyond uptime metrics to give equal consideration to cost, spend, quality and consumption.

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Published:  Jan 14, 2015
Length:  15
Type:  White Paper
Tags : 
enterprise it, metrics, cost, quality and consumption, front office, it management, enterprise applications



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