• RSS
  • Twitter
  • FaceBook
Home > White Papers > HPE > Enabling Small and Midsize Businesses to Acquire and Retain Customers in an Evolving Digital World

Enabling Small and Midsize Businesses to Acquire and Retain Customers in an Evolving Digital World

By: HPE
HPE

With new technologies, new opportunities often emerge, especially in business. The advent of innovations, such as social media and mobile devices, is changing the ways businesses interact with customers and the ways in which customers desire to be engaged. Opportunities arising from the benefits of salesforce automation, business intelligence (BI), and customer relationship management (CRM) applications are providing new levels of insight, helping businesses acquire customers more efficiently and retain those customers longer. As a direct result, organizations that invest in better understanding potential customers are likely to see higher returns than those organizations that possess a more limited understanding of their customer base. Seeking the competitive advantage resulting from improved customer focus, IT organizations have increased investment in business intelligence and analytics and the underlying infrastructure to support those applications.

Email this page
Published:  Mar 23, 2015
Length:  10
Type:  White Paper
Tags : 



Community Area

Log in | Register

Solution Center

Follow TechGenix on Twitter