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Home > White Papers > Polycom > Tips to Master the Four C's in Financial Services

Tips to Master the Four C's in Financial Services

Polycom

The perfect storm of low interest rates, increased regulation, and new competitive threats has left the financial services indusctry with a battered bottom line. After the most devastating financial crisis since the Great Depression, restoring the trust of the evolved and more demanding customer has become difficult.

For financial services leaders trying to weather these challenges, imperatives are driving profitable growth, improving organization agility, and increasing customer engagement and reach. And they know there are no silver bullets.

Instead, financial services leading organizations are turning to strategies that can help them to master the four C's - Compliance, Customer, Competition, and Complexity - in a more demanding financial services environment.

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Published:  May 12, 2015
Length:  9
Type:  White Paper
Tags : 
polycom, enterprise, collaboration, fsi, compliance, customer interaction service, customer relationship management, customer satisfaction, customer service, enterprise software



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