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Home > White Papers > Citrix > The Leadership Handbook

The Leadership Handbook

By: Citrix
Citrix

The word “lead” originally meant “to set in motion”, “to accompany someone”. Missing from this definition is any indication of hierarchy: above/below categories or control and censorship. Like a captain, a leader not only sets the direction, they also make sure the ship stays on course.

Leadership style is deeply affected by the complexity of the tasks that the employee needs to fulfill and the employee’s personal maturity.

Download this paper now and learn the new meaning of leadership and how to better communicate with your team.

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Published:  Jun 03, 2015
Length:  21
Type:  White Paper
Tags : 
leadership, correct leadership style, leaders, how to become a good leader, communication management, conversation techniques, customer interaction service, customer relationship management, employee performance management



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