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Home > White Papers > Cisco > 2015 Gartner Magic Quadrant for Contact Center Infrastructure

2015 Gartner Magic Quadrant for Contact Center Infrastructure

By: Cisco

Take a look at Gartner's evaluation of 16 contact center infrastructure (CCI) vendors in its 2015 CCI Magic Quadrant report. How is your current infrastructure evaluated and how will it survive shifting customer expectations for support? See why Cisco is positioned as a leading provider.

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Published:  Aug 27, 2015
Type:  White Paper
Tags : 
contact center infrastructure, unified communication, infrastructure management, crm, customer relationship management, cci solutions, enterprise software management, convergence, infrastructure, network performance management, application integration, application performance management, best practices, business analytics, business integration, business intelligence, business process automation, business process management, customer satisfaction, marketing automation

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