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Home > White Papers > IBM > Active Management of the Customer Experience with Proactive Customer Care

Active Management of the Customer Experience with Proactive Customer Care

By: IBM
IBM

Discover what it takes to deliver truly proactive care to customers and find out how active customer experience management can deliver significant business benefits in the form of cost savings, reduced churn, and increased revenue.

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Published:  Feb 02, 2016
Length:  7
Type:  White Paper
Tags : 
ibm, customer management, customer loyalty, analytics, data, telecom, business analytics, customer relationship management, customer satisfaction, analytical applications, business intelligence



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