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Home > White Papers > Cisco > 2015 Gardner Magic Quadrant: Group Video Systems Offer

2015 Gardner Magic Quadrant: Group Video Systems Offer

By: Cisco
Cisco

Contact center infrastructure vendors continue to expand their solution offerings to include broader feature sets, including omnichannel routing, and alternative delivery models. Companies should evaluate vendors' technology and ability to deliver in relevant regions.

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Published:  Feb 12, 2016
Type:  White Paper
Tags : 
gardner magic quadrant, cisco, contact center, omnichannel routing, best practices, cloud computing, application performance management, business activity monitoring, business analytics, business process automation



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