• RSS
  • Twitter
  • FaceBook
Home > White Papers > Pegasystems > Digital Evolution: Oi case study

Digital Evolution: Oi case study

Pegasystems

The successful launch of an online portal has given telecommunications company Oi the confidence to pursue an ambitious digital transformation initiative. Five years ago Oi—the largest telecoms company in Brazil, South Africa and Portugal—began a journey to transform the way in which it interacts with customers through digital means.

Email this page
Published:  May 02, 2016
Length:  4
Type:  Case Study
Tags : 
pegasystems, digital transformation, digitisation, customer service, customer engagement, online portal, mobile computing, smart phones, customer interaction service, collaborative commerce, corporate portals, customer experience management, service management



Community Area

Log in | Register

Solution Center

Follow TechGenix on Twitter