• RSS
  • Twitter
  • FaceBook
Home > White Papers > Datastax > The Evolution To Real-Time Customer Experience

The Evolution To Real-Time Customer Experience

Datastax

The customer is no longer king – she’s ruler, dictator, and autocrat. What’s clear is that the old paradigm of “customer service” is out and the new paradigm of customer experience is in. But companies are being too slow to capitalize on technology to improve customer experience. Read this new commissioned thought leadership paper conducted by Forrester Consulting on behalf of DataStax to learn why real-time data should be driving your customer experience decisions, why customer obsession is an imperative for success, why most companies are still missing the mark with CX, and six key recommendations to get your CX engine running.

Email this page
Published:  May 15, 2017
Length:  13
Type:  White Paper
Tags : 
datastax, customer experience, digital, buying initiatives



Community Area

Log in | Register

Solution Center

Follow TechGenix on Twitter