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Home > White Papers > Pindrop Security > Call Center Fraudsters: Part I Unmasked

Call Center Fraudsters: Part I Unmasked

Pindrop Security

As fraudsters grow in sophistication and experience, they often arenít acting alone. Syndicated crime rings are big business around the world. In the fraud economy, different fraudsters specialize in different aspects of the attack, from gathering data and creating profiles of targeted victims, to socially engineering call center agents, to creating tools like robotic dialers. These fraudsters might work alone, selling their skills on the black market. In other cases, fraudsters are running entire call centers overseas dedicated to executing attacks.

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Published:  Apr 26, 2018
Type:  White Paper
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