Ninety-five percent of companies polled in a recent Gartner survey considered increasing efficiency and productivity top priorities for IT departments when determining future budgets. Of those companies, 43 percent viewed increasing efficiency as a high priority, while 42 percent considered increased productivity a high priority.
Many departments—such as sales or service—focus on the company’s profits. And while a smooth-functioning IT department may contribute to the overall efficiency of an organization, it traditionally provides little to no contribution to the bottom line.
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