There’s no denying that the world has been rocked on its side by some incredible technological advances that have drastically altered how we live and work. Cellular phones have evolved from bulky handsets in carry bags to sleek devices that do practically everything. In 2017, 46 percent of surveyed Americans said they use digital voice assistants such as Google Home or Amazon Echo, with 56.3 million more smart speakers predicted to ship in 2018. In manufacturing and business, we’re at a point of unprecedented automation. Machines have taken over a vast number of tasks, including those once thought undoable by machine.
While there is certainly concern about machines taking over man, there are those who agree that technology ought to be seen less as a threat and more as a team member. Indeed, David Norman of the Nielson Norman group writes: “[We] need to think differently about technology. We need to think about automation that enhances people versus automation that replaces people. ” Essentially, developers and users alike need to find ways to incorporate technology in a way that allows people to do what people do best while also allowing computers to do what computers do best.