• Twitter
  • FaceBook
Home > White Papers > Moxie > Transforming Finance with Customer Experience Management

Transforming Finance with Customer Experience Management

By: Moxie

Download this report for an in-depth analysis of trends in customer experience management strategies for financial services companies. The study was developed using independent research and survey responses from 100 senior-level leaders across marketing, customer experience management, analytics, digital strategy, and innovation roles.

After identifying key market stressors, the report analyzes the five key drivers of successful customer engagement: Customer Understanding, Prioritization, Design, Measurement, and Culture. 


Email this page
Published:  Feb 06, 2019
Length:  12
Type:  White Paper
Tags : 
customer engagement, customer experience, customer service

Community Area

Log in | Register

Solution Center

Follow TechGenix on Twitter