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Home > Enterprise Applications > Sales Automation
Sales Automation systems are information systems used in marketing and management that automate some sales and sales force management functions. They are frequently combined with a marketing information system, in which case they are often called customer relationship management systems.
 
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Hosted CRM Comparison Guide: The Top 4 CRM Vendors Compared

By : InsideCRM.com Published Date: Jan 24, 2008
Use this crisp and clean comparison chart to stack the top CRM vendors side-by-side on the following:  Features, Price per User, Services and Support, and Marketing Capabilities.
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InsideCRM.com

How To Use Citrix GoToMeeting Corporate To Successfully Meet Your Sales Goals

By : Citrix Online Published Date: Apr 08, 2008
To reach their business goals, sales professionals must leverage new technologies. Web conferencing and collaboration tools can facilitate sales initiatives, letting salespeople meet with prospects and clients anywhere, anytime, in an Internet-based, real-time environment. Best of all,Web conferencing is a perfect way to cost-effectively deliver presentations, product demonstrations, meetings, seminars and training in today's increasingly virtual workplace.
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Citrix Online

Optimize Retail Operations and Lower Costs by Enhancing Your Use of IT

By : IBM Published Date: Jan 13, 2005
Point of service is the key to every retail operation. But with e-mail marketing, in-store/self-service kiosks and more, the definition of point of service is changing. These changes create a unique opportunity to utilize advanced technologies to improve the customer experience. The IBM Retail Environment for SUSE LINUX (IRES) is designed to help retailers do just this -- while generating higher profits.
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IBM

The Dawn of a New Industry: Internet Video Production and Marketing

By : Fathom SEO Published Date: Nov 14, 2007
Learn what it takes to produce online videos that drive sales, leads and publicity for your business. This guide explains why Internet video is growing at such a rapid pace and offers tips on how to begin your own video marketing campaigns.
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Fathom SEO

The Changing Dynamics of Retail Promotions

By : IBM Published Date: Feb 28, 2007
Traditionally, retail promotions were handled by the merchandising, marketing and finance departments. Now companies are finding that by implementing promotions strategies deep within their infrastructure, they can increase profit uplift. Get the IBM white paper and see how optimizing retail promotions can positively affect your business.
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IBM

Video Presentation: The Dawn of a New Industry

By : Fathom SEO Published Date: Feb 06, 2008
Watch what it takes to takes to produce online videos that drive sales, leads and publicity for your business. This quick presentation explains why Internet video is growing at such a rapid pace and offers tips on how to begin your own video marketing campaigns.
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Fathom SEO

Cashless Self Checkout: A Growing Trend That May Be Right For You

By : IBM Published Date: Jan 08, 2008
According to Selfserviceworld.com, 50 percent of consumers prefer to use credit cards at self-checkout counters. As credit card usage continues to rise, it's beneficial for retailers to consider non-cash methods of payment. Download the white paper and see how self-checkout solutions from IBM can help increase sales and improve customer satisfaction.

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IBM

How Fast-Growing Companies Obtain CRM Success

By : Netsuite Published Date: Apr 11, 2006
This white paper reveals the most vital elements needed to develop a seamless value chain; one that realistically enables an SMB to develop valuable 2-way relationships with their most valuable customer segments.
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Netsuite

How to Outsell the Competition

By : Netsuite Published Date: May 30, 2007
Sales Benchmark Index presents information in this NetSuite White Paper that helps sales management succeed in implementing a data-driven decision making process for sales success. Five steps for developing a sales benchmark are defined, with a list of key metrics you can use.
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Netsuite

How and Why To Switch Email Service Providers

By : Gold Lasso Published Date: May 16, 2007
There are more than one hundred Email Service Providers (ESPs) selling their services in the market today and all of them are on the hunt for new customers. This white paper identifies what we call, "decision points," factors that make it worth your while to consider finding a new ESP.
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Gold Lasso

Human Resource Technology Provider Upgrades Online Meeting Performance and Capacity for Instant ROI

By : Citrix Online Published Date: Nov 21, 2005
CheckPoint HR is in the middle of tremendous growth. In just two years, the human resource technology company has expanded from servicing about 400 worksite employees (WSE's) to over 20,000. David Flook, a partner at CheckPoint HR, chalks up this impressive growth to his company's unique approach to providing Web-based services for mid-market companies.
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Citrix Online

Increasing Email Deliverability: Getting Email to the Inbox

By : Campaigner Published Date: Jan 24, 2008
This white paper is designed to educate you about the main obstacles that can prevent your email from reaching a recipient’s inbox; and the simple tactics that you can implement to avoid these obstacles.
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Campaigner

Informatica Announces Salesforce.com On-Demand Solution: TDWI

By : Informatica Published Date: Mar 14, 2007
On-demand computing is apparently in demand, at least in the eyes of data integration specialist Informatica Corp. The Switzerland of data integration, as some have called it, just announced availability of its first on-demand offering, which is specifically designed to handle data from Software-as-a-Service (SaaS) stalwart, Salesforce.com.
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Informatica

Integration Appliances: Simplify Software as a Service (SaaS) Integration

By : Cast Iron Systems Published Date: Jan 16, 2007
Discover why traditional software and custom coding solutions are obsolete when solving integration problems in a SaaS environment and how they’re rapidly being replaced by Integration Appliances that use “configuration, not coding” to quickly integrate your SaaS applications with your business-critical data.
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Cast Iron Systems

Knowledge Management: The Power of Leveraging Information

By : Soffront Published Date: Nov 02, 2005
Companies are discovering that a Knowledge Management System (KMS) has grown from a nice to have concept, to a must-have asset in customer facing departments. Providing immediate answers to customers requires easy access to the important product and business knowledge of an organization. KMS makes that possible.
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Soffront

Leveraging Customer Lifetime Value to Increase Return on Marketing Investment (ROMI)s

By : Customer Chemistry Published Date: Sep 20, 2006
As part of the ongoing effort to differentiate products and services, best-in-breed organizations are now using a tool called Customer Lifetime Value (CLV). CLV is “a marketing metric that projects the value of a customer over the entire history of that customer's relationship with a company.”
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Customer Chemistry

Microsoft Dynamics Case Study: Best Buy for Business

By : Microsoft Published Date: Jun 27, 2007
Saddled with a home-grown business-management tool originally designed for its retail business, the Best Buy for Business sought a solution that would support its extensive outside sales force and would provide a commercial CRM solution it could sell to business customers. Best Buy for Business found both in Microsoft Dynamics CRM.
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Microsoft

Nine Indicators It's Time to Replace Your Commission System

By : ACTEK, Inc. Published Date: Mar 06, 2007
Download this very brief guide now and reflect on the 9 Indicators. If you answer "no" to two or more of the questions listed within, there is undoubtedly sufficient ROI to strongly consider replacing your current incentive compensation system.
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ACTEK, Inc.

On-Demand Versus On-Premise CRM: Are There Performance Differences?

By : BusinessObjects Published Date: Jan 09, 2007
On-Demand CRM provides faster implementation, lower costs, and more rapid ROI when compared to On-Premise.  Make sure you're making the right decisions for your CRM.
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BusinessObjects

Pharmaceutical Social Media Marketing: Risks and Regulatory Issues

By : Cymfony Published Date: Sep 04, 2007
The pharmaceutical industry is very interested in using social media to promote products, services and issues important to it. However, many drug firm executives are uncertain about how to tackle the legal and regulatory issues associated with social media communications.
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Cymfony

Run Away to Join the New Circus - Sales 2.0 Whitepaper Part 1

By : Landslide Technologies Published Date: Sep 07, 2007
What sales is has not changed. How sales are accomplished is changing radically. In this first of a two-part whitepaper,  we present an overview of the state of sales today, supported by metrics from our 2007 Sales Performance Optimization survey.  The differences between S1.0 and S2.0 are represented in the comparison between old-style circus companies and  the modern circus (think Ringling Bros. vs. Cirque du Soleil).
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Landslide Technologies

Sharing Secrets: Online Insight's Golden Nugget Breakthrough for Relationship Management

By : Online Insight Published Date: Jan 06, 2006
This white paper describes Online Insight's vision for the next generation in sales and marketing, driven not by guesstimates about a customer based on ancient demographics and historical purchases, but by up-to-the second needs and preferences measured real-time in a first-hand "collaborative customer conversation."
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Online Insight

Sales Force Automation Case Study: TaylorMade Golf, Inc.

By : AT&T Published Date: May 14, 2008
Wholesale sales representatives sell TaylorMade golf clubs, clothing and accessories to more than 10,000 retail outlets. TaylorMade executives concluded that if the company could automate these value-added sales force services, which were requiring more than 60% of the company's 100+ wholesale representatives' in-outlet time, the overhead savings and increase in sales revenue could be significant. Read how TaylorMade addressed this challenge in this case study.

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AT&T

Sales Force Automation Case Study: adidas America

By : AT&T Published Date: Sep 20, 2007
A leader in its industry, adidas America recognized that it could increase its sales potential by automating many components of the sales process. Tim Oligmueller, sales force automation manager for adidas America, wanted to reduce the number of calls from sales representatives in the field to check on product availability, enabling them to capture "at-once" business and show customers that the company is on the cutting edge not only in footwear and apparel design, but also in customer service.
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AT&T

The Agile Service Operation Embraces Technology

By : ServicePower Published Date: Jul 03, 2007

Technology can prove to be a vital component in the quest for service profitability. However, there is a lot of technology out there targeted at field service organizations which has evolved to the point where its introduction in customer-facing functions can significantly enhance organizational productivity.


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ServicePower
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More Enterprise Applications Topics
Application Integration, Application Performance Management, Best Practices, Business Activity Monitoring, Business Analytics, Business Integration, Business Intelligence, Business Management, Business Metrics, Business Process Automation, Business Process Management, Call Center Management, Call Center Software, Change Management, Corporate Governance, Customer Interaction Service, Customer Relationship Management, Customer Satisfaction, Customer Service, eBusiness, Enterprise Resource Planning, Enterprise Software, eProcurement, Extranets, Groupware Workflow, HIPAA Compliance, IP Faxing, IT Spending, Marketing Automation, Performance Testing, Product Lifecycle Management, Project Management, Return On Investment, Risk Management, Sales & Marketing Software, Sales Automation, Server Virtualization, Simulation Software, Supply Chain Management, System Management Software, Total Cost of Ownership, Video Conferencing, Voice Recognition, Voice Over IP, Workforce Management, Incentive Compensation, Spend Management
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