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citrix gotoassist

Results 1 - 4 of 4Sort Results By: Published Date | Title | Company Name
By: Citrix Online     Published Date: Jun 09, 2010
This new white paper examines key challenges facing customer support organizations and explores the many advantages of collaborative remote support, including ad hoc training, faster first-contact resolution and an improved customer experience.
Tags : 
citrix gotoassist, corporate remote support, customer service, loyalty rentention, desktop management, manager monitoring, remote access, remote network management
    
Citrix Online
By: Citrix Online     Published Date: Jun 09, 2010
This new TSIA white paper provides an overview of Web collaboration, explores how companies are utilizing its capabilities within technical support and details its business value.
Tags : 
citrix gotoassist, remote support platform, web collaboration, remote access, remote network management, collaboration
    
Citrix Online
By: Citrix Online     Published Date: Aug 09, 2010
This series takes you through the many issues that plague the modern help desk, and states the case for implementing user-centric remote support.
Tags : 
citrix, gotoassist, remote support, help desk, configuration, service delivery, return on investment, roi, mobile worker, performance measure, remote access, remote network management, test and measurement, mobile computing, mobile data systems, mobile workers, configuration management, service management
    
Citrix Online
By: GoToAssist     Published Date: Mar 19, 2015
Discover the top five soft skills you need to deliver amazing customer support experiences.
Tags : 
citrix, gotoassist, customer support, customer interaction, help desk, customer interaction service, customer satisfaction, customer service, collaborative commerce, customer experience management, desktop management
    
GoToAssist
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