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debt collection industry

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By: Interactive Intelligence     Published Date: Feb 28, 2013
Representatives from the debt collection industry make billions of contacts with consumers on behalf of creditors every year. With compliance being necessary -- this paper will explore critical sites of outbound calling compliance.
Tags : 
outbound calling, calling compliance, fdcpa, debt collection industry, compliance tips and suggestions, hot button issues, interactive intelligence, knowledge management
    
Interactive Intelligence
By: Interactive Intelligence     Published Date: Feb 28, 2013
In an effort to help receivables management companies achieve compliance with federal and state laws and regulations, Interactive Intelligence queried a group of ten ARM industry professionals about the future trajectory of compliance issues in 2012.
Tags : 
debt collection, compliance, 2012, interactive intelligence, debt collection compliance, arm, interactive intelligence, knowledge management
    
Interactive Intelligence
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