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Results 251 - 275 of 499Sort Results By: Published Date | Title | Company Name
By: 8x8 Inc.     Published Date: Feb 13, 2017
The migration of contact centers from on-premises to the cloud is well underway and dramatically changing how companies deliver customer experience. That’s the conclusion of this 2016 survey by 8x8 and the Contact Center Network Group (CCNG) of 154 contact center professionals in the U.S. and UK. The November 2016 survey results uncover a range of trends and opportunities that highlight the importance of analytics, the increase in remote working, and the integration of more non-voice channels into the contact center. Download this complimentary report to learn: Major business drivers that are leading contact centers to cloud Surprising top method for measuring and improving agent performance Concerns and obstacles around moving to the cloud Increased prevalence of remote working and key challenges reported The most popular non-voice channels contact center managers would like to incorporate
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cloud contact center, ccng, analytics. remote working, non-voice channels
    
8x8 Inc.
By: Red Hat     Published Date: Jul 16, 2010
By harnessing the perfect storm rather than letting it set priorities and dictate tasks, managers have the chance to truly transform their organizations through the use of open source.
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red hat, open source, tco, roi, return on investment, total cost of ownership
    
Red Hat
By: Cornerstone OnDemand     Published Date: Dec 03, 2014
The dreaded annual performance review: whether you’re on the giving or receiving end, it can be an uncomfortable experience for both managers and employees. But it doesn’t have to be. See how great organizations use reviews to: Motivate employees Increase employee productivity Create an on-going dialog between employees and managers Support overall organizational goals
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cornerstone on demand, csod, performance reviews, management, employee, motivation, team performance, reviews
    
Cornerstone OnDemand
By: IBM     Published Date: Feb 25, 2008
Virtualization provides opportunities to reduce complexity, improve service levels to the business and lower capital and operating costs to provide and maintain IT infrastructure. This paper for senior IT managers is intended as a starter guide for virtual infrastructure technical design, project planning, scoping, and implementation.
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servers, virtual server, server virtualization, vmware, virtual, virtual machine, virtual server, ibm, opt it, ibm opt it, infrastructure, data center design and management
    
IBM
By: IBM     Published Date: May 04, 2009
Increased processing needs means increased energy costs. In fact, power costs can often exceed hardware costs. Read this white paper and see how the pairing of new IBM System x and BladeCenter servers with the new Intel Xeon Processor 5500 series can reduce costs and improve performance.
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ibm, express seller, virtualization, intel, xeon, processor, 5500, bladecenter, system x, power, energy costs, hardware, cooling, rfg, director active energy manager, power distribution units, pdus, server problems, cost optimization, return on investment
    
IBM
By: IBM     Published Date: Nov 24, 2009
This paper is aimed at IT architects and managers who need to understand how IBM CICS Transaction Server can be used in a modern service oriented architecture (SOA) enterprise solution.
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ibm, leveraging middleware, system z software, soa enterprise, websphere, db2, cics transaction server, ims, websphere mq, renault, workload management, websphere, transaction server, service oriented architecture, enterprise software, web sphere
    
IBM
By: Inovis     Published Date: Aug 06, 2007
This white paper provides an overview of the growing opportunities for EDI managers and coordinators. It highlights how their role can change from being responsible for implementation of technologies for operational activities to being infrastructure leaders. It shows how they can deliver increased efficiencies and velocity for value chain automation, which increases visibility, control and agility for a business.
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edi, electronic data interchange, electronic data, inovis, supply chain, manufacturing, productivity, infrastructure, bpm, bpa, business process, roi, spend management, cost control, xml, data management, business process automation, business process management, enterprise resource planning, return on investment
    
Inovis
By: Stratus Technologies     Published Date: Mar 10, 2009
Continuous, high or 'on -demand' availability — the choice is yours. The coupling of two industry-leading technologies — VMware Infrastructure 3 and Stratus ftServer systems — gives IT managers a flexible, robust solution that delivers mission-critical SLAs along with the full benefits of virtualization.
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stratus, vmware infrastructure 3, mission-critical service levels, on-demand availability, stratus ftserver, slas, server virtualizations, operating systems, symmetric multiprocessing, smp, customer replaceable unit, cru, knowledge management, enterprise applications, business management, enterprise resource planning, server virtualization, sla
    
Stratus Technologies
By: ESET     Published Date: Feb 01, 2008
With the ever evolving threat landscape, what will 2008 hold for IT Managers?  This podcast provides a high level overview of a few trends to watch for this year.
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2008 predications, it security predictions, it security, mobile devices, laptops, endpoint, operating systems, antivirus, spam, viruses, trojans, rootkits, malware, threats, eset, nod32, trends, security, networks, spyware
    
ESET
By: HP VMware     Published Date: Mar 03, 2008
This white paper, created for solutions architects, engineers, and project managers, contains planning information to help customers effectively plan a VMware Infrastructure running on HP ProLiant servers, HP StorageWorks storage solutions, and HP ProLiant Essentials management software components.
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hp vmware, vmware, infrastructure, virtual, virtual server, virtualization, server virtualization
    
HP VMware
By: Cornerstone OnDemand     Published Date: Feb 12, 2015
Employees aren‘t quitting their jobs—they’re quitting their bosses. That’s bad news for organizations planning for innovation, succession, and market longevity. Human capital is an organization’s most valuable resource—and turnover is expensive not just in terms of sourcing, rehiring, and training costs, but also lost productivity. See how Employees, Managers, and Executives benefit from using a Unified Talent Management approach.
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cornerstone ondemand, employee engagement, leadership, development strategy, employees, high performing, operational leadership, business success
    
Cornerstone OnDemand
By: IBM Cloud Business     Published Date: Jul 12, 2011
This whitepaper features valuable insights pertaining to cloud usage and implementation scenarios for test cloud environments. Includes helpful guidance and scenarios for IT Managers and CIOs alike regarding public, private and hybrid testing clouds.
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cloud computing, environment, hardware, ibm corp., scenario, backup and recovery, blade servers, storage area networks, storage management, storage virtualization
    
IBM Cloud Business
By: IBM Cloud Business     Published Date: Jul 12, 2011
IT Managers: Help your development team shorten project deadlines and test provisioning cycles, all while reducing capital and licensing expenses, as well operating costs. Don't get left behind. Get serious for cloud for business.
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cloud, ibm corp., management, provisioning, software, blade servers, storage area networks, storage management, storage virtualization, cloud computing
    
IBM Cloud Business
By: IBM Cloud Business     Published Date: Jul 12, 2011
IT Managers: Reduce costs with enterprise ready environments. Take advantage of easy and flexible onboarding for business-ready virtual servers. Rapidly improve project set up and shorten development times. Find out how.
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cloud computing, desktop virtualization, hardware, ibm corp., security, backup and recovery, blade servers, storage area networks, storage management, storage virtualization
    
IBM Cloud Business
By: IBM Cloud Business     Published Date: Jul 12, 2011
Comprehensive product capability discussed throughout this 15-page technical paper, including 11 Best Practices for the IBM Cloud. Written for IT Managers, IT Architects, and developers, learn how you can better manage SaaS cloud applications and bring new applications on line in the future.
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best practice, emerging technologies, ibm corp., managed hosting, software as a service (saas), cloud computing, colocation and web hosting
    
IBM Cloud Business
By: Intel     Published Date: Aug 10, 2012
Watch this McAfee ePO Deep Command* animation to see security management beyond the operating system, Intel® AMT to optimize security and reduce costs.
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enterprise security, it management, it managers, mcafee, data center, data management, animation, security, data security, data warehousing, enterprise applications, network security appliance
    
Intel
By: Intel     Published Date: Aug 10, 2012
Remote computer repair is easier with Intel® CoreT vProT technology. IT professionals can remotely diagnose and repair PCs to get users back to work fast
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remote repair, it management, operatin systems, pc repair, enterprise security, it managers, productivity, cloud storage, virtualization, security, wireless infrastructure, risk management
    
Intel
By: CDW     Published Date: Feb 27, 2015
CDW’s Technology Insights guides provide a high-level, informative take on today’s most pressing IT solution areas and related issues. Speaking to the interests and concerns of IT managers and their staff, as well as their enterprise counterparts, the guides provide up-to-date summaries, strategic guidance and best practice tips on the technologies driving IT operations forward.
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software management, sam, software security, cloud computing, enterprise content management, business intelligence, office productivity apps, network security, internet security, network security appliance, security management, best practices, business management, data protection, mobile device management, it management, distributed computing, collaboration
    
CDW
By: CDW     Published Date: Aug 04, 2016
With capacity demands growing constantly, storage environments must take advantage of both spinning-disk and flash technology. For decades, data center managers have faced a constant struggle to efficiently store and retrieve the massive amounts of information that their facilities collect, create and serve up to users. Being able to store and retrieve data quickly and cost-effectively is paramount to running a successful data center. But as the amounts of data that organizations store and retrieve grow at exponential rates, the challenges become thornier. Download this white paper to learn more!
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best practices, technology, data, data center, demands, storage, white paper, business analytics, business intelligence, business management
    
CDW
By: Sage     Published Date: Jan 30, 2015
With massive numbers of Baby Boomers starting to retire, one of the greatest challenges facing human resources managers is replacing the decades’ worth of invaluable knowledge and skills possessed by experienced Boomers. This white paper will examine the changing workforce, the skill gap crisis, the importance of managing and developing your workforce, and the most practical and effective ways to go about it.
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sage, career development, baby boomers, changing workforce, managing workforce
    
Sage
By: NetApp     Published Date: Dec 12, 2013
IT managers have indicated their two most significant challenges associated with managing unstructured data at multiple locations were keeping pace with data growth and improving data protection. Learn how the NetApp Distributed Content Repository provides advanced data protection and system recovery capabilities that can enable multiple data centers and remote offices to maintain access to data through hardware and software faults.
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netapp, lab validation, distibuted content repositor, big content scalability, enterprise reliability, intelligent object management, data management, application integration, application performance management, business intelligence
    
NetApp
By: Skillsoft     Published Date: Mar 05, 2014
A exploration into the requirements of a modern IT manager and the 3 steps to help IT managers stay switched on.
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top tips, it manager, changing role, employee performance
    
Skillsoft
By: GuideSpark     Published Date: Oct 09, 2018
Strengthen your employee value proposition (EVP) by enabling managers to better communicate compensation. Impactful communication strategies will help your employees better understand the company’s pay philosophy and their compensation. Learn how in this whitepaper.
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GuideSpark
By: Cornerstone OnDemand     Published Date: Feb 22, 2016
Almost 20% of baby boomers will retire in the next 5 years, taking essential knowledge with them and vacating a significant number of leadership roles. With the Millennial generation now making up the majority of the workforce, outnumbering Gen X-ers, they will undoubtedly have to fill the gaps left by those heading into retirement. While this might be a startling prospect for some organisations, the best approach is to embrace this shift in personnel and train your Millennials to be the managers and executives you want – and need - them to be.
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millennials, leadership, generation
    
Cornerstone OnDemand
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