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Results 301 - 325 of 755Sort Results By: Published Date | Title | Company Name
By: IBM     Published Date: Jan 19, 2017
This ebook takes you on a journey to discover a cloud-based content management solution that provides greater visibility and collaborative control over business content. Meet Mike, an IT Solutions Executive, looking for an innovative way to collaborate that's secure, easy to use, immediate and accessible -- all while meeting strict governance policies.
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ibm, analytics, ecm, box, box for it, content, cloud, content management, enterprise applications
    
IBM
By: IBM     Published Date: Jan 30, 2017
Workforce analytics presents a world of opportunities to improve business effectiveness that we have only begun to explore. This report provides practical guidance on the critical 10 steps for the first 100 days of setting up an analytically enabled HR function.
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ibm, analytics, workforce analytics
    
IBM
By: IBM     Published Date: Feb 01, 2017
White paper from FirforCommerce and IBM on the 5 roadblocks to avoid on the journey to omnichannel retail success.
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ibm, commerce, b2c ecommerce, b2c, enterprise applications
    
IBM
By: IBM     Published Date: Feb 27, 2017
Why do organizations seek to design effective multi-channel customer journeys? Because customers today demand it. Download this research study from Hypatia Research Group to learn how global organizations are successfully utilizing various analytical techniques like descriptive, diagnostic, predictive, prescriptive and cognitive analysis to create a successful omni-channel customer journey.
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hypatia research group, cognitive analysis, predictive analysis, customer journey
    
IBM
By: IBM     Published Date: May 09, 2017
This eBook takes you on a journey to outthink content chaos and discover how your industry can gain real value from your business content. Read how industry leaders are reflecting on the important challenges they face, and how they are finding innovative ways to collaborate and extract value from all forms of content to outpace those obstacles. Learn how cognitive and cloud-based Enterprise Content Management, or ECM, can help you protect your content while gaining a competitive advantage from it, improving business performance and ROI.
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enterprise management, organization optimization, security management, malware protection, data protection, bug prevention, information management
    
IBM
By: IBM     Published Date: Jul 14, 2017
Today’s CMO is responsible for selling experiences, not just products. Two-thirds of our respondents regard developing deeper, richer customer experiences as their top marketing priority. Learn how Torchbearer CMOs are meeting these expectations and expanding their roles by putting the entire customer journey first.
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technology advances, convergence, personalized customer experience, customer interaction, predictive analysis
    
IBM
By: IBM     Published Date: Jul 14, 2017
Today’s CMO is responsible for selling experiences, not just products. Two-thirds of our respondents regard developing deeper, richer customer experiences as their top marketing priority. Learn how Torchbearer CMOs are meeting these expectations and expanding their roles by putting the entire customer journey first.
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cloud computing, mobile solutions, convergence, technology advances, predictive analysis, business value
    
IBM
By: IBM     Published Date: Aug 30, 2017
Welcome to Continuous Testing For Dummies, IBM Limited Edition. We hope you find this material helpful as you begin or continue your journey toward higher quality software and faster delivery. Successful companies are honing their software development approach to be as efficient as possible. This allows the software development, testing, and ops teams to spend their time on innovation instead of rework and manual, error-prone tasks.
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ibm, continuous testing, software development, ops, testing
    
IBM
By: HotSchedules     Published Date: Mar 28, 2019
Let’s just say it — inefficient restaurant employee scheduling practices can be Hell for managers. Trying to manage schedules with spreadsheets, sticky notes, missed phone calls and text messages isn’t just source of pain for your employees — it can also do more damage to your business than you might expect, including unnecessary labor spend, increased employee turnover and decreased customer satisfaction. In this eBook, we’re going to take a journey through the 9 Circles of Restaurant Employee Scheduling Hell and outline tangible paths to scheduling and labor management salvation.
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HotSchedules
By: Oracle     Published Date: Feb 22, 2019
Evolve your business to the cloud. Transform your business with AI. Accelerate your digital transformation journey.
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Oracle
By: Datastax     Published Date: Apr 04, 2017
Netflix, Intuit and Clear Capital. These 3 innovative companies have one thing in common. They are altering their business landscape and transforming the way people live and work through highly personalized applications. And they're doing this with Apache Cassandra™ and DataStax. Download this white paper and learn why relational technologies failed to meet the demands of Netflix, Mint Bills and Clear Capital and how these enterprises modernize their Web and Mobile applications with DataStax to drive customer engagement, loyalty and lifetime value.
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datastax, netflix, mint bills, digital, personalization
    
Datastax
By: Datastax     Published Date: May 15, 2017
Customer experience might be a relatively new term, but the concept goes back millennia. In Ancient Greece, the retailer’s relationship with the customer was deep and personal, and that’s because the seller knew almost every customer extremely well. What happened? Mass distribution and mass marketing, for one. But now, thanks to technology, we are returning to being able to form a deep, personal relationship with the customer. Read this eBook to learn about the retailer’s journey from knowing the customer to depersonalization to using powerful technology to go back to the types of vendor-buyer relationships that existed thousands of years ago.
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datastax, customer experience, buying initiatives
    
Datastax
By: Datastax     Published Date: Aug 23, 2017
A holistic approach to using customer data to enable data-driven decisions for attracting, retaining, and delivering value through customer experience is what is going to drive many business initiatives over the next 12-month period. Though they each have varying degrees of capability to transform their customer experience applications and remain continuously available no matter what is critical to their success. Companies surveyed are eager to deliver a great customer experience and capture market share, but many CX journeys are hindered by business unit siloes, insufficient budget, and technical challenges. The responses provide key insights into the business priorities, challenges, and data technology needs of companies embarking on or in the midst of their CX journey.
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datastax, customer data
    
Datastax
By: Datastax     Published Date: Nov 07, 2017
Customer experience is no longer a nice-to-have-it's a necessity. According to Forrester, 8 out of every 10 companues aspires to be great at customer experience but only 1 in 5 are actually achieving that. When was the last time you assessed how your company is addressing its customer experience initiatives? We live in the "age of everything", where every person object, and program is communicating 24-7-365. It's become cliche to say that the Internet has revolutionized our world, and that's because it has. Customer experience at the enterprise level means turning your company into a friend and/or colleague of the customer - transforming the relationship via deep knowledge of the customer: not just what they've done but what they're doing now. This eBook explores the hard questions you need to be asking yourself and your company in order to get started on or to accelerate your customer experience journey. Are you ready? Read to find out.
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Datastax
By: Moxie     Published Date: Nov 01, 2017
Boscov’s is a family-owned retailer established over 100 years ago and has grown to a billion-dollar company. Boscov's eCommerce team partnered with Moxie to remove barriers in the online customer journey with a blend of innovative digital guidance and assisted channels that have increased sales and productivity.
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ecommerce, customer journey, digital guidance, assisted channels, digital commerce
    
Moxie
By: Moxie     Published Date: Nov 01, 2017
Consumers are interacting on more devices and channels than ever. They expect to find what they need, fast and friction-less, no matter what — or they’ll find someplace else where they can. With customer self-service on the rise, the need to provide exceptional digital customer engagement has become a competitive differentiator. It’s not enough to chase the latest digital channels. It’s about improving the engagement to get customers what they need — before they have to ask for it.
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customer engagement, digital channels, digital experience, communication channels, mobile experience
    
Moxie
By: Trintech EMEA ABM Pilot     Published Date: Nov 03, 2017
In our previous eBook, “Part 1: Enabling Financial Transformation through Technology,” we examined the “why” of Record to Report transformation and briefly described ‘how” you can achieve this through the implementation of Record to Report technology. Now that you understand the “why” and the “how” it’s time to put it into action to ensure a successful Record to Report transformation delivery. But first we need to lay the framework, as the majority of you have probably never embarked on a financial transformation journey before or have experience with a technology purchase or implementation of this calibre.
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account reconciliation, accounting automation, finance shared services, finance transformation program, finance transformation strategy, financial close, financial close process, reconciliation software, adjusting journal entries, recuing journal entries
    
Trintech EMEA ABM Pilot
By: IBM     Published Date: May 09, 2018
Does the future of digital trust lie in artificial intelligence (AI)? Join the conversation between Valerie Bradford, product marketing manager at IBM Security, and Andras Cser, vice president and principal analyst serving security and risk professionals at Forrester, to discover how AI is changing the landscape of digital identity. Key takeaways: Understand how AI is helping organizations respond to current changes in the threat landscape. Examine how companies are using AI to establish trust in digital identities. Hear how AI is changing the end-to-end customer journey by improving the digital experience.
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digital trust, security, digital identity
    
IBM
By: IBM     Published Date: Jun 04, 2018
IBM Security Guardium Analyzer is a SaaS offering designed to help compliance, data and IT managers get started on the GDPR journey.
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IBM
By: IBM     Published Date: Jul 02, 2018
After several years of relentless hardware and software innovation, the mainframe is at an inflection point from being a supporting platform of transaction revenue to becoming a source of revenue growth and innovation. Organizations are evolving toward what IDC calls the “connected mainframe.” The platform is transforming from a revenue-supporting machine into a revenue-generating machine and is increasingly playing a central role in organizations’ digital transformation (DX) journey. Key steps in achieving the connected mainframe require organizations to modernize and integrate the platform with their internal and external environments. IDC finds that these modernization and integration initiatives lead to new business innovations, which in turn are driving revenue growth and improving organizational operational efficiency.
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IBM
By: IBM     Published Date: Jul 02, 2018
Digital transformation is not a buzzword. IT has moved from the back office to the front office in nearly every aspect of business operations, driven by what IDC calls the 3rd Platform of compute with mobile, social business, cloud, and big data analytics as the pillars. In this new environment, business leaders are facing the challenge of lifting their organization to new levels of competitive capability, that of digital transformation — leveraging digital technologies together with organizational, operational, and business model innovation to develop new growth strategies. One such challenge is helping the business efficiently reap value from big data and avoid being taken out by a competitor or disruptor that figures out new opportunities from big data analytics before the business does. From an IT perspective, there is a fairly straightforward sequence of applications that businesses can adopt over time that will help put direction into this journey. IDC outlines this sequence to e
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IBM
By: IBM     Published Date: Jul 09, 2018
If your organisation carries out business in the European Union, then you may be aware that your life is about to become a lot more complicated starting in May 2018. That’s when the new EU General Data Protection Regulation (GDPR) will take effect. IBM is positioned to help you develop strategies to address the challenges of the GDPR. Our Pathways for GDPR readiness are phased programme engagement points and cognitive capabilities which can accelerate your journey. This new, stronger regulation will aim to harmonise data protection across all 28 EU Member States. In some cases, it will merely strengthen or enhance specific rights which are already in place under many local data privacy laws, whilst other rights and obligations will be introduced for the first time.
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IBM
By: Group M_IBM Q418     Published Date: Sep 24, 2018
A multi-cloud world is quickly becoming the new normal for many enterprises. But embarking on a cloud journey and managing cloud-based services across multiple providers can seem overwhelming. Even the term multi-cloud can be confusing. Multi-cloud is not the same as hybrid cloud. The technical definition of hybrid cloud is an environment that includes traditional data centers with physical servers, private cloud with virtualized servers as well as public cloud provisioned by service providers. Quite often, multi-cloud simply means that an organization uses multiple public clouds from many vendors to deliver its IT services. In other words, organizations can have a multi-cloud without having a hybrid cloud, or they can have a multi-cloud as part of a hybrid cloud.
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Group M_IBM Q418
By: Group M_IBM Q418     Published Date: Oct 23, 2018
The EU General Data Protection Regulation (GDPR) has arrived. Every company doing business with European customers — regardless of location — must make considerable governance, people, process, and technology changes to comply with the new rules. While companies have made progress, more work remains. To succeed, they must tackle key challenges, including data identification, mapping, and access management. Despite the work ahead, forward-looking businesses understand GDPR is an opportunity. This is a transformation for a data-savvy world, with the potential to yield enhanced customer and business benefits. Investment in solutions with data privacy, security, and compliance offerings that can protect data no matter where it’s stored — on-premises and in the cloud — can ease companies along their readiness journeys and help them achieve and sustain compliance from May 25, 2018, and onward
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Group M_IBM Q418
By: SundaySky     Published Date: Mar 06, 2018
Financial institutions (FI) that adopt a digitalfirst initiative put digital at the forefront of their customer experience. They recognize the connected nature of consumers and have begun to digitize their customer journeys. In many cases, digital adoption is low because consumers are not aware that online tools and services are available, or they are not maximizing their potential use and benefit.
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SundaySky
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