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Results 26 - 50 of 141Sort Results By: Published Date | Title | Company Name
By: Netsuite DWASF Leads Display Q1 2015     Published Date: Feb 03, 2015
In his latest paper, Tom Kelly offers real-world anecdotes from cloud implementations at a selection of more than 25 companies, from Fortune 500 to private equity-backed companies, showing examples on how the cloud provides fast- growing companies a scalable infrastructure that supports their growth while improving efficiency and reducing costs.
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cloud leverage, cloud implementations, fortune 500, private equity-backed companies, scalable infrastructure, efficiency
    
Netsuite DWASF Leads Display Q1 2015
By: Evariant     Published Date: Nov 20, 2018
As the healthcare landscape continues to move toward a customer-centric approach, there’s a lot healthcare can learn from retail. More specifically, lessons from retail call centers offer the healthcare sector best practices to provide better personalization in their engagements with consumers and patients – before and after clinical encounters. This guide explores three ways retail call centers provide experiences that healthcare leaders can incorporate to provide the personalization needed to impact consumers in today’s evolving healthcare marketing landscape.
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patient engagement, call center, healthcare crm, patient experience, patient acquisition, healthcare transformation
    
Evariant
By: ServiceNow     Published Date: Oct 22, 2018
Discover the lessons ServiceNow learned on their journey to building a business service–centric Services Reliability Team. Leveraging the combined power of ITSM & ITOM, they now deliver high performance & high-availability business services to all employees while proactively eliminating service outages.
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itom, itsm, operations, business, servicenow
    
ServiceNow
By: Fujitsu     Published Date: Feb 26, 2018
The hallmark of the digital age is change – constant, rapid, and often disruptive. The computer itself has changed from mainframe to minicomputers, personal desktops to laptops, handheld devices to mobile computers. We now have tiny embedded computers in cars, in washing machines and even in cats and dogs. How we live our lives has changed. Virtually every activity humans engage in, is impacted by computers and that’s constantly changing too. No surprise then, that K-12 education was also impacted by the constant transformation of computers. Intel, the Intel logo, Intel Core, Intel vPro, Core Inside and vPro Inside are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries
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learning, digital, lessons, education, solutions, fujitsu
    
Fujitsu
By: KPMG     Published Date: Jun 10, 2019
As advanced technologies catapult manufacturing into the future, find out how to manage the most complex business challenge in generations. Read this briefing to discover: • why I4.0 transformation demands a cross-functional approach • how to get planning for I4.0 transformation the right way round • how to identify the best opportunities to create value • critical enablers for I4.0 transformation • five questions to ask for smarter I4.0.
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KPMG
By: KPMG     Published Date: Jun 10, 2019
Getting complex decisions right across complicated operational networks is the key to optimum performance. Find out how one of the UK’s biggest bus operators is using data and analytics to make better decisions and optimise the use of resources across their network. Read this story to discover: • how data and analytics can transform operational performance • the benefits of using decision-support tools in the middle office • key lessons for getting your plans for digital transformation right.
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KPMG
By: iPass     Published Date: Feb 12, 2009
Unlike Wi-Fi access, 3G mobile broadband is available anywhere users have a mobile phone signal-from. From taxis, to trains, to remote stretches of road - your workforce will have access to critical data. If your company is even considering about deploying mobile broadband to its workforce, read this guide now!
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wifi, wi-fi, ipass, mobile, broadband, security, workforce, wireless communications, mobility, pda, blackberry, vpn, firewall, network management, smart phones, wireless infrastructure, wlan
    
iPass
By: Workday     Published Date: Jan 10, 2019
Wellesley College has a lot of success stories to share following its strategic deployment of Workday. Increased internal adoption and collaboration between finance and HR are just the start of a long list of benefits the college now enjoys. Watch the webinar replay with Wellesley’s Ravi Ravishanker, CIO and associate provost; Nephellie Dobie, director of Project Management and Business Analysis; and Veronica Brandstrader, associate CIO, to learn about its: • Evaluation and deployment • Technology transformation • Benefits realized • Lessons learned
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Workday
By: ServiceNow     Published Date: Nov 22, 2013
Whether you’ve embraced it or not, mobile is already part of your business. To remain relevant, IT must think like the business. IT must reinvent itself and become more of a technology advisor and less of a technology traffic cop. This paper sets out some of the key lessons learned by progressive organizations that have used mobile to get ahead.
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servicenow, enterprise it, mobile computing, mobile initiative, it managers, progressive enterprise, mobile users, bring your own device, mobile device management, mobile adoption, mobile maturity model, mobile savvy, actionable analytics, renew it, mobile data systems, mobile workers, wireless infrastructure, change management, service management
    
ServiceNow
By: Secureworks     Published Date: Oct 04, 2017
The SecureWorks® Counter Threat Unit™ (CTU) research team analyzes security threats and helps organizations protect their systems. During May and June 2017, CTU™ researchers identified lessons learned and observed notable developments in threat behaviors, the global threat landscape, and security trends: • The global WCry and NotPetya campaigns reinforced the need for a layered approach to security. • Attacks used obfuscated malicious files and scripts to bypass filtering and deliver malware. • A Chinese threat group has had repeated success using compromised websites to attack targeted organizations. • Threat actors have been stealing intellectual property from Japanese enterprises.
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Secureworks
By: Google Analytics 360 Suite     Published Date: Jul 28, 2017
Most companies have a few people who are testers and optimizers by nature, interest, or experience. But what really moves the dial is when everyone in the company embraces a test-and-learn approach to improving the customer experience across all touchpoints. Why is the test-and-learn approach so effective? When you test everything, your team values data over opinions. Everyone keeps learning — even from failures. The results? More visitors, more sales, happier customers, and a healthier bottom line. To help you get there, this guide provides insights on: What constitutes a culture of growth and optimization Tips for building that culture in your own company Lessons from marketing leaders who embrace the test-and-learn approach
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Google Analytics 360 Suite
By: ServiceNow     Published Date: Mar 26, 2014
This paper sets out some of the key lessons learned by progressive organizations that have used mobile to get ahead.
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mobile initiatives, mobile applications, mobile workers, mobile implementation, mobile computing, mobile data systems
    
ServiceNow
By: newScale     Published Date: Jan 30, 2008
This white paper is intended to share some of those lessons learned and suggesting ways you can achieve success by avoiding the most common pitfalls. But before we talk about the typical mistakes in creating a Service Catalog, let’s briefly review its purpose.
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service catalog, service management, newscale, customer service, itil, v.3, itil v3, itil v.3, itil, service catalog, service catalogue, itil service catalogue, it service catalogue, it management, best practices, sla
    
newScale
By: HotSchedules     Published Date: Jan 17, 2019
Food safety should always be top-of-mind. Even one foodborne illness could put your restaurant out of business. The safety and well-being of your customers are at stake when your team isn’t following proper food safety protocol. This is where employee training becomes essential: your business needs a culture that values food safety. Typically though, food safety training hardly comes off as an exciting topic. But with today’s technology training can be engaging, entertaining, and memorable. This ebook will show you how to breathe new life into your food safety training with four lessons on making training more impactful.
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HotSchedules
By: IBM     Published Date: Jun 04, 2018
"Today’s business users want to use all types of data to create compelling, shareable visualizations. But charts and graphs alone may not convey all the information, especially when they are part of a complex series. An audience can best understand analytic results when those results tell a story that connects all the pieces together. The right visuals can also reinforce the lessons buried in the data. Stories are powerful mechanism to communicate with people. Stories stick and make insights actionable, so it goes without saying that storytelling is a very powerful (soft) skill. In this webinar, you'll learn how to effectively apply storytelling best practices to get your message across. Especially in the world of BI, it is getting more and more important to effectively communicate business results. Watch this webinar to learn how to use IBM Cognos Analytics to: · Create the important elements of a good story · Put the data in context · Select the best type of ch
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data analytics, data storytelling, business intelligence
    
IBM
By: Oracle     Published Date: Apr 26, 2019
Hyperion to EPM Cloud eBook: This eBook makes the business case for change, providing best practices and lessons learned while migrating on-premises Hyperion processes to Oracle EPM Cloud. See why thousands of Oracle Hyperion customers have already adopted Oracle EPM Cloud and the benefits they've experienced. Stay on top of innovation and become more agile with Oracle EPM Cloud.
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Oracle
By: Domino Data Lab     Published Date: May 23, 2019
Lessons from the field on managing data science projects and portfolios The ability to manage, scale, and accelerate an entire data science discipline increasingly separates successful organizations from those falling victim to hype and disillusionment. Data science managers have the most important and least understood job of the 21st century. This paper demystifies and elevates the current state of data science management. It identifies best practices to address common struggles around stakeholder alignment, the pace of model delivery, and the measurement of impact. There are seven chapters and 25 pages of insights based on 4+ years of working with leaders in data science such as Allstate, Bayer, and Moody’s Analytics: Chapters: Introduction: Where we are today and where we came from Goals: What are the measures of a high-performing data science organization? Challenges: The symptoms leading to the dark art myth of data science Diagnosis: The true root-causes behind the dark art m
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Domino Data Lab
By: Beqom     Published Date: Jun 12, 2019
Get the overlooked lessons that will help you go digital successfully HR and sales leaders are challenged to streamline the compensation process while attracting and retaining top talent, supporting business strategy, and maintaining regulatory compliance. Fill out the form to instantly download our free eGuide and learn where the most successful digital compensation transformations get it right.
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Beqom
By: SAS     Published Date: May 24, 2018
For 20 years running, SAS has landed a coveted spot on Fortune’s 100 Best Companies to Work For list. Our HR department plays a critical role in keeping current employees engaged and productive as well as anticipating and preparing for future workforce needs. How? One reason is our use of data and analytics to drive HR decision making. It would be easy to assume other companies see the value of analytics; however, a Deloitte survey found 75 percent of HR leaders rate analytics as a priority, yet only 8 percent say their HR organization has a strong analytics capability. I had the pleasure of meeting David Harcourt, Associate Manager of Employee Insights at Yum! Brands when he spoke at the Analytics Experience 2016 conference in Las Vegas. His session, “HR Analytics from Scratch: 8 Lessons Learned in the First Year,” provided valuable insight into what it takes to build HR analytic competency from scratch. His mission is to share with others what he wishes he’d known when he started bui
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SAS
By: Alere Wellbeing     Published Date: Mar 30, 2012
In this webinar, Yuki Yang, Alere Wellbeing's Vice President of Client Services, and a panel of human resources professionals from clients Sherwin-Williams, Family Dollar, and WellPoint, shared lessons learned and best practices. You'll learn how to plan, launch, and implement a premium differential for your organization.
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alere, human resources, hr management, tobacco cessation, employee program, performance management
    
Alere Wellbeing
By: nimsoft     Published Date: Apr 10, 2012
Read this white paper and get proven strategies and approaches for getting all three right. Based on the lessons of veteran service provider executives, this paper offers specific guidelines service providers can implement to boost their chances for success.
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nimsoft, technology, it management, service, application, analytics, business, server, technology management, network performance, web service management, software compliance, service management
    
nimsoft
By: Google Analytics 360 Suite     Published Date: Jul 27, 2017
Most companies have a few people who are testers and optimizers by nature, interest, or experience. But what really moves the dial is when everyone in the company embraces a test-and-learn approach to improving the customer experience across all touchpoints. Why is the test-and-learn approach so effective? When you test everything, your team values data over opinions. Everyone keeps learning — even from failures. The results? More visitors, more sales, happier customers, and a healthier bottom line. To help you get there, this guide provides insights on: What constitutes a culture of growth and optimization Tips for building that culture in your own company Lessons from marketing leaders who embrace the test-and-learn approach
Tags : 
    
Google Analytics 360 Suite
By: Sprinklr     Published Date: Sep 28, 2017
Customer service today is broken, and the data shows it. Tried-and-true customer service models are losing your organization customers and prospects. So what is the solution? It’s called social customer service.
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social customer service, social media customer service, social media, social, customer service, customer care, customer reviews
    
Sprinklr
By: WorkBook from Deltek     Published Date: Apr 26, 2018
The key to delivering profitable projects right from the start is being able to quote them accurately. Bidding on, and deploying scarce resources to a project that could not be delivered profitably is a recipe for failure. Through PSA solutions, top performing consulting firms can more accurately estimate job costs to determine profitability. Using analytics and lessons from past projects, this will enable smarter decisions on which projects should be bid on so that the project portfolio can be fully optimized. Further, this information can be refreshed mid-project so that changes can be made in an agile manner, and projects that are going off the rails can be steered back towards profitability.
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management, delivery, professional, services, automation, project, management
    
WorkBook from Deltek
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