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Results 1 - 25 of 1666Sort Results By: Published Date | Title | Company Name
By: Interactions     Published Date: Oct 29, 2019
When building the ideal customer experience, it will be important to have cohesive, convenient, and productive customer interactions, no matter what stage of the customer journey. Technology will no doubt be at the forefront to integrate these qualities into every customer interaction at scale. Therefore, when choosing a customer care technology like an Intelligent Virtual Assistant (IVA), it is important to not simply implement technology just for the sake of technology, but to make sure that it is enhancing the overall customer experience.
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Interactions
By: F5 Networks Singapore Pte Ltd     Published Date: Sep 09, 2019
Tech advances like the cloud, mobile technology, and the app-based software model have changed the way today’s modern business operates. They’ve also changed the way criminals attack and steal from businesses. Criminals strive to be agile in much the same way that companies do. Spreading malware is a favorite technique among attackers. According to the 2019 Data Breach Investigations Report, 28% of data breaches included malware.¹ While malware’s pervasiveness may not come as a surprise to many people, what’s not always so well understood is that automating app attacks—by means of malicious bots —is the most common way cybercriminals commit their crimes and spread malware. It helps them achieve scale.
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F5 Networks Singapore Pte Ltd
By: NTT Ltd.     Published Date: Aug 15, 2019
As businesses are driven to digital transformation by changing market forces and customer expectations, many are looking to new technologies, including new infrastructure environments, as enablers. As a result, we are seeing a near-universal appetite for hybrid outcomes as business functions are executed across multiple on-premises and external infrastructure environments in pursuit of agility, cost, performance and other business benefits. Hybrid IT has become a key strategic imperative for a large portion of enterprises, impacting their IT objectives and expectations, and likely leading to new engagements with service provides for help designing, building and operating hybrid environments.
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NTT Ltd.
By: Experian     Published Date: Sep 26, 2019
"We are in an age of unprecedented opportunity, where ubiquitous data and new technologies are shaping the world and dramatically changing the way consumers interact with businesses like yours. The rise of fintech companies is driving competition, e-commerce has raised the bar for digital experiences, fraud is at an all-time high, and there is pressure to grow your business. You need to meet these challenges head on and do it in a way that can scale with the increasing volume — and value — of customers. All while meeting and exceeding customer expectations. We believe rapid, sustainable growth can be fuelled by acquiring the right customers and delivering customer experiences that align with their expectations. To succeed you need a comprehensive, unified view into your customers and their needs. As a business leader, how do you achieve these objectives? What can you do to attract and acquire new customers? What tools do you need to quickly act on insights and to make consistent, relev
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Experian
By: Smartrac     Published Date: Oct 23, 2019
Discover the unique experiences you could offer your customers using RFID technology Find out how to get deeper insights into your products and optimize your supply chain See how companies like Adidas are already using RFID to get ahead of their competitors
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Smartrac
By: KPMG     Published Date: Sep 05, 2019
Leveraging procurement bots is the next logical step as organisations look to benefit from advancements in digital capabilities. Like every transformative technology, the implementation of procurement bots, while exciting, is not without challenges. Read this report to discover: • the five steps procurement organisations can take to create a partnership between bots and employees • the key characteristics of organisations doing this successfully • a phased methodology to ensure stakeholder change.
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KPMG
By: KPMG     Published Date: Oct 09, 2019
Complying with financial and economic sanctions is likely to pose new challenges after Brexit. Explore the issues with KPMG experts Karen Briggs and Neal Dawson, with Maya Lester QC and Arjun Ahluwalia, Head of Sanctions Advisory at HSBC UK. Listen now to discover: • Details of current sanctions policy and post-Brexit implications • How financial and economic sanctions impact the private sector • How manage compliance better by using sanctions technology.
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KPMG
By: Google     Published Date: Nov 04, 2019
"McKinsey conducted a study of CIOs and CTOs of large enterprises from 17 industries. 80% said they hadn’t reached the agility their business needs due to costly trade-offs like sacrificing speed for security or preferred tools for uniformity. Get the report, “Unlocking business acceleration in a hybrid cloud world,” to discover the top perceived trade-offs and how some CIOs have avoided them and steps to unlock the next stage of your IT modernization journey
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cloud as a service, cloud computing, enterprise security, cloud infrastructure, cloud providers
    
Google
By: Blend     Published Date: Oct 07, 2019
Every lender, bank, and credit union has different product mixes and marketing priorities, but one thing they all share is the goal of winning, retaining, and growing our customer relationships. Typically, there are two ways to maximize customer engagement: seek margin with products like credit cards, or seek volume and deeper relationships with products like home equity. This report analyzes both of these options through three key lenses: current market conditions, access to today’s high-quality borrowers, and the rich opportunity for integrated, targeted marketing. Our goal is to enable you to determine the best way to fine-tune your strategic customer engagement for 2019 by helping you: Review current market conditions. Connect with higher-quality borrowers. Develop a 360-degree, integrated marketing mix.
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Blend
By: Oracle     Published Date: Sep 26, 2019
To the Marketer Who Goes Nonstop. You don’t try. You do. And when you get that feeling, some might call it a spark of genius, you know anything’s possible. At Oracle, we know greatness comes from great inspiration. Packed with powerful info, the Spark Series will get you up to speed on pivotal marketing trends – like advertising accountability – lightning fast. Think of it as a catalyst that will put your strategy into motion. Because if anyone’s going to stay one step ahead, it’s going to be you.
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Oracle
By: Oracle     Published Date: Sep 26, 2019
To the Marketer who goes non- stop. You don’t try. You do. And when you get that feeling, some might call it a spark of genius, you know anything’s possible. At Oracle, we know greatness comes from great inspiration. Packed with powerful info, the Spark Series will get you up to speed on pivotal marketing trends – like B2B content marketing – lightning fast. Think of it as a catalyst that will put your strategy into motion. Because if anyone’s going to stay one step ahead, it’s going to be you. Download this whitepaper to learn more.
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Oracle
By: Oracle     Published Date: Sep 30, 2019
Digital marketing. You hear it everywhere. As you and all your competitors know, it’s: A marketing approach that leverages online channels like email, websites, social media, and display advertising to deliver content that influences opinions and sells products and services. But to effectively execute a digital marketing strategy, you’ll need a marketing automation system that can follow a customer’s lead around the web and offer the best recommendations at the best times to deliver a more relevant "1-to-you" customer experience.
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Oracle
By: BillingPlatform     Published Date: Jul 30, 2019
Organization leaders and companies of all sizes are leveraging digital transformation in their industry, market, and business using a myriad of disruptive technologies like connectivity, the Internet of Things, blockchain, business intelligence and big data. CFOs who manage to get in front of these technologies will lead their businesses to greater success. This eBook illustrates how cloud-based billing management offers the quickest path toward this transformation. Download this eBook to explore how the right solution can help you: • Monetize IoT and increase revenue • Launch product innovations quickly • Automate billing to improve customer retention • Leverage the cloud to reduce costs Adapting today can mean the difference between success and obsolescence. With the right billing solution your business can thrive in these challenging times. Discover how today.
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BillingPlatform
By: BillingPlatform     Published Date: Jul 30, 2019
Discover How Cloud-based Billing Delivers Transformation Enterprise leaders and companies of all sizes are leveraging digital transformation through disruptive technologies like the Internet of Things, AI, business intelligence and big data. This eBook demonstrates 5 strategies for leading the charge for change within your business. Discover how to quickly leverage digital transformation in your technology stack and monetize it quickly with cloud-based billing. Download this eBook to explore how the right solution can help you: • Launch product innovations quickly • Monetize IoT and increase revenue • Automate billing to improve customer retention • Leverage the cloud to reduce costs Adapting today can mean the difference between success and obsolescence. With the right billing solution your business can thrive in these challenging times. Discover how today!
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BillingPlatform
By: CloudHealth by VMware     Published Date: Aug 22, 2019
Compiling a cloud services comparison is a daunting task in the rapidlyevolving cloud environment. There are thousands of cloud services, dozens of cloud service providers, and numerous Infrastructure-as-aService (IaaS) providers offering pay-as-you-go pricing models—each one frequently changing and upgrading their portfolios. We have chosen to limit our cloud services comparison to the top three IaaS providers providing service in the Western Hemisphere—Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP)—because, not only are these the IaaS providers most organizations are familiar with, they are also the IaaS providers whose services most organizations are likely to compare. This eBook provides an introduction to the range of services offered by the leading cloud service providers, information on regions and availability zones, a breakdown of cloud storage services, and more, to help inform you on your multicloud journey.
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CloudHealth by VMware
By: Tricentis     Published Date: Aug 19, 2019
Think back just 5 years ago. In 2014… • The seminal DevOps book—Gene Kim’s The Phoenix Project—was one year old • Gartner predicted that 25% of Global 2000 enterprises would adopt DevOps to some extent by 20161 • "Continuous Testing” just started appearing in industry publications and conferences2 • Many of today’s popular test frameworks were brand new—or not yet released • The term “microservices” was just entering our lexicon • QC/UFT and ALM were still sold by HP (not even HPE yet) • Only 30% of enterprise software testing was performed fully “in house”3 • There was no GDPR restricting the use of production data for software testing • Packaged apps were typically updated on an annual or semi-annual basis and modern platforms like SAP S/4HANA and Salesforce Lightning hadn’t even been announced Times have changed—a lot. If the way that you’re testing hasn’t already transformed dramatically, it will soon. And the pace and scope of disruption will continue to escalate throughout the fo
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Tricentis
By: Tricentis     Published Date: Aug 19, 2019
The way that we develop and deliver software has changed dramatically in the past 5 years—but the metrics we use to measure quality remain largely the same. Despite seismic shifts in business expectations, development methodologies, system architectures, and team structures, most organizations still rely on quality metrics that were designed for a much different era. Every other aspect of application delivery has been scrutinized and optimized as we transform our processes for DevOps. Why not put quality metrics under the microscope as well? Are metrics like number of automated tests, test case coverage, and pass/fail rate important in the context of DevOps, where the goal is immediate insight into whether a given release candidate has an acceptable level of risk? What other metrics can help us ensure that the steady stream of updates don’t undermine the very user experience that we’re working so hard to enhance? To provide the DevOps community an objective perspective on what quality
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Tricentis
By: TIBCO Software     Published Date: Jul 22, 2019
What if you could use just one platform to detect all types of major financial crimes? One platform to handle the analytical tasks of fraud detection, including: Data processing and aggregation Data visualization Statistical/mathematical/machine learning modeling Batch/real-time scoring One platform that could successfully reduce complex and time-consuming fraud investigations by combining extremely different domains of knowledge including Business, Economics, Finance, and Law. A platform that can cover payments, credit card transactions, and know your customer (KYC) processes, as well as similar use cases like anti-money laundering (AML), trade surveillance, and crimes such as insurance claims fraud. Learn more about TIBCO's comprehensive software capabilities behind tackling all these types of fraud in this in depth whitepaper.
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TIBCO Software
By: TIBCO Software     Published Date: Jul 22, 2019
AA Ireland specializes in home, motor, and travel insurance and provides emergency rescue for people in their homes and on the road, attending to over 140,000 car break downs every year, 80% of which are fixed on-the-spot. “In each of the last five years, the industry lost a quarter billion in motor insurance," says Colm Carey, chief analytics officer. "So, there's a huge push for new data, models, ways to segment and pick profitable customer types—and get a lot more sophisticated. Our goal is to optimize pricing, understand the types of customers we're bringing, and the types we're trying to attract. We would like to tie that across the business. Marketing will run a campaign, trying to attract a lot of customers, but maybe they're not the right type. "We wanted to step away from industry standard software and go with something that was powerful and future-proof. In 2016, we had an opportunity to analyze all software. We chose the TIBCO® System of Insight with TIBCO BusinessWorks™ i
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TIBCO Software
By: Group M_IBM Q4'19     Published Date: Sep 26, 2019
Get a step-by-step walkthrough of what it takes to take your organization to the next level of compliance, focused on ASPICE for automotive engineering. Join Michael Halder from IBM to learn how you can integrate ASPICE compliance into your engineering workflow
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Group M_IBM Q4'19
By: Group M_IBM Q4'19     Published Date: Nov 06, 2019
This presentation takes you through the auto industry's move toward more sophisticated levels of compliance among suppliers and OEMs. Learn how achieving ASPICE can be integrated into your engineering 'v' model for improved workflow and built-in tools for achieving compliance.
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Group M_IBM Q4'19
By: Infinidat EMEA     Published Date: May 14, 2019
Data is the DNA of modern healthcare. As healthcare technology continues to evolve at a rapid pace, and patient data management and security evolve, emerging approaches for disease treatment and prevention—like precision medicine and healthcare content management—are becoming more necessary. Precision medicine is about moving from generic to more precise, population-focused diagnostics and treatment by factoring in data from patients’ genes, environment, lifestyle factors and family history, into clinical decision-making for earlier, more accurate diagnoses, and more effective treatment and prevention. Data is at the heart of enabling doctors and scientists to execute on this mission. Additionally, rapidly changing regulations throughout the world are affecting the management of all healthcare data. Infinidat removes data management barriers from this level of data interaction by removing isolated islands of storage and allowing much more data to reside on a single, high-performance, h
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Infinidat EMEA
By: Deltek     Published Date: Sep 26, 2019
Still unraveling the mystery that is Federal Acquisition Regulation (FAR) and Cost Accounting Standards (CAS) compliance? The exemptions, standards and disclosures can often feel like a puzzle never to be solved. Until now. Get the basics of the “allocability” and “allowability” that define FAR and CAS adherence and keep the momentum of your government business moving forward. Learn: Definitions of when and to what extent government contract costs can be recovered Accounting system edicts and standards Cost-specific mandates and need-to-knows Why timing is everything in keeping compliant.
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Deltek
By: ConnectWise     Published Date: Aug 22, 2019
ConnectWise has helped more than 5,000 companies like yours create new practice areas for managed services to build upon their monthly recurring revenue. We’re confident that with the right tools and support, incorporating managed services into your existing portfolio is easy. Use these strategies and tips to sell the value of managed services to your clients.
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ConnectWise
By: Pine Cove Consulting     Published Date: Oct 03, 2019
Businesses large and small are under threat from increasingly aggressive and brutal ransomware attacks. Loss of access to critical files, followed by a demand for payment can cause massive disruption to an organization’s productivity. But what does a typical attack look like? And what security solutions should be in place to give the best possible defense? This paper examines commonly used techniques to deliver ransomware, looks at why attacks are succeeding, and gives nine security recommendations to help you stay secure. It also highlights the critical security technologies that every IT setup should include.
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Pine Cove Consulting
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