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Results 201 - 225 of 667Sort Results By: Published Date | Title | Company Name
By: Genesys     Published Date: Feb 12, 2019
Customer interactions, across all channels, are of strategic importance in today’s world. Managing those interactions to assure the customer is seeing the best face of the company is vital. At the forefront is making sure you are providing useful, easy to navigate cloud-based Interactive Voice Response systems for your customers that places the emphasis on: Meeting the customers’ needs The increase in self service options An intelligent, efficient way that drives costs down and satisfaction up. Let Genesys help you meet these criteria and guide you to designing, developing and delivering a best-in-class IVR Platform that ensures a Great Customer Experience. Improve your game and score more wins across the business, with your customers. Achieve your IVR goals by downloading our IVR Playbook here.
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Genesys
By: Genesys     Published Date: Feb 12, 2019
Customer interactions, across all channels, are of strategic importance in today’s world. Managing those interactions to assure the customer is seeing the best face of the company is vital. At the forefront is making sure you are providing useful, easy to navigate cloud-based Interactive Voice Response systems for your customers that places the emphasis on: Meeting the customers’ needs The increase in self service options An intelligent, efficient way that drives costs down and satisfaction up. Let Genesys help you meet these criteria and guide you to designing, developing and delivering a best-in-class IVR Platform that ensures a Great Customer Experience. Improve your game and score more wins across the business, with your customers. Achieve your IVR goals by downloading our IVR Playbook here.
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Genesys
By: KPMG     Published Date: May 08, 2018
Many retailers have responded with a largely outdated omnichannel approach, focusing on integrating the physical and digital channels they use to interact with customers, when the problem is actually inside the business. Today's customers will remain loyal only if a brand offers them transparency and superior quality products while actively engaging with them to build a relationship they value. Meeting those needs has nothing to do with offering another physical, digital, or mobile channel and everything to do with running the business in a way that is customer-first and customer-centric.
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KPMG
By: Monotype     Published Date: May 09, 2018
Over the past several years, we’ve seen a huge change in how brands communicate, market, and relate to their customers. Maintaining good brand health and a strong visual identity is essential to developing trust with your customers, meeting them where they are, and keeping up with their expectations. // In our latest eBook, we've highlighted areas you can’t ignore if you want to deliver the experience consumers expect. You’ll find out what’s most important to today’s customers, ways you can prepare for the future, and how type ties it all together. // You'll learn: Why it’s essential to establish a cohesive brand identity across all touchpoints, in whatever region or language your customers demand How customer expectations have evolved and how you can to adapt Why type is an essential tool in responding to these changes and preparing for the future
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branding, marketing best practices, branding best practices, customer experience, global brand, monotype, marketing, design, digital advertising, web fonts, global marketing, emerging marketing, user experience, display advertising
    
Monotype
By: Bazaarvoice     Published Date: Sep 21, 2016
The challenge for brands and retailers is clear. To win during the holiday shopping season, they must: • Plan holiday campaigns leveraging the very best data resources you can to inform messaging and targeting • Use the fragmented holiday shopping journey to their advantage – meeting shoppers in the moments that matter • Cut through the noise on Black Friday – and throughout holiday – to reach consumers with relevant, authentic messages that resonate
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black friday, holiday shopping, holiday campaigns, customer messaging, customer targeting, holiday messaging strategy
    
Bazaarvoice
By: UPS     Published Date: Sep 05, 2017
Our active and actively aging population is the dichotomy fueling significant growth for implantable medical devices. Innovations focused on mobility, engagement and quality of life are directly targeting this growing population. The implantable medical device industry is poised to capitalize on these unique needs, while simultaneously meeting unprecedented cost pressures. It is time for manufacturers to seek expertise in inventory management and logistics for greater visibility, control and profitability. For implantable medical device manufacturers to be as active and healthy as the patients they serve, their future depends on the ability to differentiate products — not only by price, but through cost, service and documented outcomes. New trends in personal health tracking keep patients moving, and data collection will similarly improve the health of your business.
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medical devices, inventory management, logistics, clinical outcomes data, ups
    
UPS
By: Dassault Systèmes     Published Date: May 09, 2018
Tight schedules, cost challenges and lack of visibility can strain relationships in the Architecture, Engineering and Construction (AEC) market. As new technologies raise owner expectations, you need to respond rapidly to customer needs with on-target solutions. You need to know how to anticipate and exceed owners’ expectations. You need to deliver on multiple fronts, including: • Be a partner not just a supplier: Owners are looking for irreplaceable partners who transparently deliver value. • Achieve more predictable outcomes: Partnerships build from developing plans, mitigating risks and delivering. • Deliver on time and on budget: Firms must meet expectations precisely and avoid costly waste and delays. • Be involved from day one: Owners now expect visibility and involvement across the project. • Deliver something unexpected: AEC firms need to deliver unique, surprising solutions. Download your targeted industry analysis to learn more.
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Dassault Systèmes
By: Service Now     Published Date: Jan 26, 2018
At the highest level of organizations, a new management directive has emerged to meet the changed nature of customer demands and interactions as well as the need to differentiate within the market. This directive has one goal: providing a differentiated customer service experience. As products become increasingly commoditized, organizations can set themselves apart from their competitors by providing a unique customer service experience that creates a "relationship" based on intangible benefits that their customers will find hard to give up. While this vision is theoretically sound, it requires a significant tactical shift in business thinking and processes. The modern customer's habits and service requirements have changed radically. Meeting these needs challenges many historically held beliefs and practices regarding the customer and modes of interaction.
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Service Now
By: HireVue     Published Date: May 16, 2018
The field has shifted. Today’s graduate expects to be engaged in a new way: on their time, on their terms, and in a medium they feel comfortable in. If you’re not engaging students in the way they expect before you get to campus, the top talent will be gone by the time you arrive. Today’s innovative companies aren’t just meeting students on campus. They’re making offers there. The process that worked before - sending recruiters to campus, meeting students, interviewing the best, and directing the most promising to your online application - is not enough. It cannot scale beyond a limited number of universities, and does not engage students where they are.
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HireVue
By: PGi     Published Date: Oct 01, 2018
You wouldn’t hold a critical investor call, customer event or shareholder’s meeting in your office bullpen. So why would you host an important virtual event on a platform intended to support small-group collaboration and teamwork? Frost & Sullivan research shows that two-thirds of companies use web conferencing on a regular basis for project collaboration. We also know that more and more of them are turning to the same solutions to host webinars for critical internal and external events. While web conferencing solutions can be used to support large-group or strategically important meetings, webinar technology is designed specifically for that purpose and will almost always deliver a better experience and a higher return on investment. Webinar tools deliver a wealth of features to help companies gain better insights into attendee sentiment for better investor relations, employee and customer experience, and lead generation and qualification: • Integrated video draws higher levels of int
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PGi
By: PGi     Published Date: Feb 01, 2019
The tools we use to make business collaboration clear, fast, efficient and profitable continue to evolve. Does your solution garner sighs and eyerolls? It may be time to reimagine the classic tools you’ve relied on and explore the many ways that the right solution plays a crucial role in achieving your organization’s objectives. This white paper reveals how platform user experience and user interface impact business collaboration, and ways you can better empower your workforce with seamless meeting experiences. Check it out now!
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PGi
By: Seismic     Published Date: May 14, 2019
Imagine being able to walk into a meeting and say, “this is what our content has done to accelerate deals, the amount of revenue it has affected, and the ROI of our overall content strategy.” Every marketer dreams about proving ROI and the Information Age has finally made it possible for marketing teams to get concrete numbers on the success of various campaigns. But with all the data out there, how do marketers know which KPIs provide the best insight into the health and success of their marketing activities? Download the guide to learn: ? The top KPIs for improving internal marketing efficiency ? The content engagement analytics that prove value ? How to have better visibility into what content sales uses most often
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Seismic
By: Sage     Published Date: Jul 08, 2015
This white paper describes two strategies organizations can employ to maximize the returns from their ERP investments: Use a proven methodology to speed implementation and achieve ROI faster, and define and track metrics to measure progress in meeting business objectives.
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enterprise resource planning, erp, investment dollars, erp implementation
    
Sage
By: Oracle     Published Date: Sep 09, 2015
Meeting modern business challenges centers on grooming finance teams with cooperative problem-solving skills that leverage technology.
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oracle
    
Oracle
By: Mimecast     Published Date: Apr 18, 2017
"With over 112 billion emails sent and received on a daily basis, email continues to be the dominant form of business communication. Organizations must formulate a strategy for not just storing email but meeting compliance requirements, responding to litigation requests and providing instant access to these important conservations. While this has traditionally been accomplished with on-premises technology, the cloud has transformed archiving by delivering new capabilities at lower costs. Read the whitepaper for key takeaways: - The emergence of email archiving as a business requirement - The challenges associated with traditional on-premises solutions - How the cloud has changed email archiving - How organizations can benefit from it"
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email archiving, cloud, cloud based infrastructure, cyber security, cloud security
    
Mimecast
By: Microsoft     Published Date: May 04, 2017
If you’re looking for a simpler, less costly approach to phone and business communications, E5’s voice capabilities can help you reduce office space, host larger meetings and collaborate more effectively. Here’s an overview of the benefits.
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microsoft office, 365, enterprise, business communications, collaboration
    
Microsoft
By: Microsoft Azure     Published Date: Apr 05, 2018
Securing data and systems is a top priority for organizations. But meeting this challenge gets more difficult every day as attacks grow more sophisticated, employees use a wider array of devices and applications, and data flows into and out of your business in more ways
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Microsoft Azure
By: KPMG     Published Date: Jun 06, 2019
Cities need to rethink public transport systems to meet consumer demand for flexible, on-demand services. By doing this, they can also unclog congested roads, improve safety and reduce carbon emissions. Read this insight to discover: • how patterns of mobility are changing in major cities • what customers want – and the key challenges to meeting their expectations • whether microtransit solutions can be an effective complement to traditional public services • three key levers to pull to develop responsive, demand-driven services.
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KPMG
By: NAVEX Global     Published Date: Jul 31, 2018
Compare your policy and procedure management programme to industry standards and identify where your programme needs improvements. Read the top challenges policy management programmes face in 2018 and expert recommendations on meeting those challenges. What You'll Learn: Where organisations are struggling with policy management What the best organisations do to create efficiency in their programme How organisations are starting to comply with new SFO and DOJ guidance How automated systems improve results and satisfaction for policy management
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NAVEX Global
By: LifeSize, a division of Logitech     Published Date: Feb 01, 2013
A window to the world - For universities, community colleges and technical schools, LifeSize video conferencing delivers new and engaging tools to improve collaborative learning and prepare students for a productive future.
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higher education, lifesize, video conferencing solution, video, students, meetings, collaboration, knowledge management, enterprise applications
    
LifeSize, a division of Logitech
By: LifeSize, a division of Logitech     Published Date: Feb 19, 2013
UVC Multipoint is the world's first virtualized, standards-based multiparty video calling solutions for on-demand meetings. Watch this video to learn about the industry's highest quality, and most powerful bridging solution.
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video, uvc, communication, presentation sharing, video conferencing, collaboration, redundancy, virtualization, application integration, enterprise software
    
LifeSize, a division of Logitech
By: IBM Corporation     Published Date: Oct 20, 2011
This paper examines the complex data security and privacy threat landscape; compliance and regulatory requirements; and, the IBM InfoSphere portfolio of integrated solutions designed to help you stay focused on meeting your organization's business goals, achieving compliance and reducing risk.
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ibm, guardium, technology, data, security, privacy, risk reduction, internet security, intrusion prevention, security management, security policies, data protection, data quality
    
IBM Corporation
By: JobApp     Published Date: Jul 26, 2012
Experts say an automated I-9 management solution can greatly reduce the risk of fines and penalties resulting from audits. But many purchasers believe false myths about the systems, and not all systems are created equal.
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jobapp, form i-9, paperless, onboarding, automated i-9 management
    
JobApp
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