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Results 326 - 350 of 896Sort Results By: Published Date | Title | Company Name
By: Zendesk     Published Date: Jun 29, 2018
In the global market for customer service software, Zendesk is once again recognized as a leader in the 2018 Gartner Magic Quadrant for the CRM Customer Engagement Center. Every year, Gartner conducts a thorough analysis of service providers in the customer service and support application space. We believe the Gartner Magic Quadrant for the CRM Customer Engagement Center report provides valuable information for business leaders who seek technology solutions for interacting and engaging with their customers. Zendesk can again be found in the 2018 report’s Leader quadrant, which we consider a reflection of the success of our 125,000 customers, including enterprise clients like Airbnb, Tesco, and the University of Tennessee. The past year alone has included a number of significant milestones for us, including the release of AI-enhanced features for self-service and surpassing $500 million run rate in revenue. As our customer base continues to grow, we strive to be a dynamic vendor for bus
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Zendesk
By: Pega     Published Date: Jun 21, 2016
Organizations are constantly turning to IT solutions to streamline their operations and processes and gain efficiencies. Business Process Management solutions is one area gaining traction inside enterprises as they look to making their workflow more effective and more capable to an ever changing business environment. According to Gartner, BPM-platform-based case management frameworks are configurable "apps" meant to help solution architects accelerate the delivery of unique and flexible case management solutions. Gartner evaluated 11 providers in this growing market segment including Pegasystems.
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Pega
By: Pega     Published Date: May 25, 2016
Organizations are constantly turning to IT solutions to streamline their operations and processes and gain efficiencies. Business Process Management solutions is one area gaining traction inside enterprises as they look to making their workflow more effective and more capable to an ever changing business environment. According to Gartner, BPM-platform-based case management frameworks are configurable "apps" meant to help solution architects accelerate the delivery of unique and flexible case management solutions. Gartner evaluated 11 providers in this growing market segment including Pegasystems. Download this Gartner Magic Quadrant analysis for BPM platform-based case management frameworks and gain a better understanding of the solutions offered by each BPM vendor.
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business optimization, business strategy, network management, business applications, best practices, business process management, solutions, application integration, business intelligence, business management
    
Pega
By: Time Warner Cable Business Class     Published Date: Apr 15, 2010
Time Warner Cable Business Class delivers all the communication services your business needs with scalable Internet, Phone and Cable TV services supported by our reliable wholly-owned network. Meet with our local, dedicated account representatives for a free evaluation so they can tailor a solution that's right for your business. For a free communications evaluation, contact us to learn more!
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broadband for business, broadband internet for business, bundles for businesses, business adsl, business broadband, business bundle, business bundles, business cable, business class, business dsl, business high speed internet, business internet, business ip phone, business isp, business isps, business local service, business long distance, business phone, business telephone, business voip
    
Time Warner Cable Business Class
By: Business-Software     Published Date: Jul 14, 2010
The 2010 Top 20 ERP Vendor Report reveals: The Top 20 ERP software providers you should consider; Highlights of each vendor's strengths in accounting, manufacturing, supply chain management, and more; Vendor background and contact information to get you started; How the right ERP software can simplify processes and reduce production costs.
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business software, supply chain management, lean manufacturing, enterprise resource planning, enterprise software, erp software
    
Business-Software
By: Allscripts     Published Date: Oct 22, 2014
Download this case study to learn how Hutchinson Clinic, an independent, multi-specialty practice, was able to reduce costs, manage their patient population, and have 100% of their providers successfully attest for Meaningful Use Stage 1 with Allscripts TouchWorks® EHR solution
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allscripts, open ehr core, ehr solution, hutchinson clinic, care model, oncology, multi-specialty
    
Allscripts
By: athenahealth     Published Date: Apr 30, 2013
In 2009, athenahealth undertook a lean mapping study of 25 providers at twelve diverse practices. This whitepaper leverages that study and best practices to provide the following five tips for establishing a clinical workflow that takes full advantage of the EHR and boosts productivity.
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ehr, electronic health record, analytics, data, best practices, clinical workflow
    
athenahealth
By: athenahealth     Published Date: May 24, 2012
Health care providers cope with an avalanche of complex rules, regulations, and administrative processes just to run their practices. At the same time, costs are increasing and reimbursement rates are declining. The only way for a practice to achieve financial health in this demanding environment is to learn how to operate at peak performance level.
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healthcare, cost, ibm, asset management, service management, technology
    
athenahealth
By: Altiscale     Published Date: Mar 30, 2015
This industry analyst report describes important considerations when planning a Hadoop implementation. While some companies have the skill and the will to build, operate, and maintain large Hadoop clusters of their own, a growing number are choosing not to make investments in-house and are looking to the cloud. In this report Gigaom Research explores: • How large Hadoop clusters behave differently from the small groups of machines developers typically use to learn • What models are available for running a Hadoop cluster, and which is best for specific situations • What are the costs and benefits of using Hadoop-as-a-Service With Hadoop delivered as a Service from trusted providers such as Altiscale, companies are able to focus less on managing and optimizing Hadoop and more on the business insights Hadoop can deliver.
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hadoop implementation, hadoop cluster, hadoop-as-a-service, managing and optimizing, it management
    
Altiscale
By: Kaseya     Published Date: Jul 13, 2010
Learn why IT Service Providers and MSPs sometimes get stuck and how to break through common business plateaus.
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kaseya revolution, sales and profitability, it service provider, msp, roi, it management, it services, business, profitability, msp, vars
    
Kaseya
By: CradlePoint     Published Date: May 17, 2016
Healthcare IT Enabled by 4G LTE It’s time for healthcare providers to change the way they think about their services. No longer is healthcare simply about healing sick patients in the confines of the office or hospital. Growing competition driven by changes in public policy and consumer expectations mean that healthcare organizations must find ways to meet patients where they want and need healthcare the most—which requires extending care, and connectivity, beyond the boundaries of traditional healthcare facilities.
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CradlePoint
By: Reputation.com     Published Date: Jun 29, 2018
Brand perception begins online, with the local online reputation of doctors, clinics and hospitals. In late 2017, Reputation.com set out to understand how consumers use the internet to look for healthcare services online, particularly when interacting with healthcare-related ratings and reviews. We surveyed healthcare consumers across the U.S. in a representative range of demographic groups for answers to some key questions: • What are consumers and patients really looking for in online reviews? • What ratings and review factors are most important when choosing a doctor? • What sites are most used and trusted for this information? Findings confirmed that online reviews are an essential part of the healthcare consumer’s decision-making. In this report, we’ll look at the key findings in detail.
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Reputation.com
By: Oracle     Published Date: Feb 21, 2018
With aging populations, new reimbursement models, and increasing competition, we are rapidly approaching a future where high-cost providers will not survive. Oracle’s Cost-Effective Healthcare solution is a modern, secure, SaaS, PaaS, and IaaS solution. Reduce cost Mitigate risk Single source of truth Secure, modern, secure cloud Oracle’s Cost Effective Healthcare solution leverages Oracle’s modern cloud and provides a single source of truth to address risk and cost of care, while securing clinical data.
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Oracle
By: Kaseya     Published Date: Mar 12, 2015
The risks of irregular maintenance and non-compliance of IT and security policies are not only measured in dollars lost but in lives saved. With such a complex and critical proposition, efficiency is paramount to fulfilling the organization’s mission of providing quality, timely patient care.
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healthcare, daily operations, health record system, practice management, coding software, health statistics, prescribing systems, healthcare providers, it management, infrastructure
    
Kaseya
By: Oracle HCM Cloud     Published Date: May 25, 2017
The changing healthcare environment means that both payers and providers must use all of their available data to ensure that employee productivity goals are met, members and patients receive high-quality service, and compliance is maintained. Unfortunately, many organizations face challenges with disparate systems providing inconsistent data. Find out how leading healthcare organizations are integrating HR and finance systems for one source of truth, and in turn enabling better decisions.
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Oracle HCM Cloud
By: Ciena     Published Date: Nov 15, 2016
Healthcare providers use Packet-Optical Networks to meet performance and bandwidth demands. Learn the advantages of Packet-Optical Networks.
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packet networking, packet networking portfolio, packet optical hie network, packet-optical transport, patient data security, private and hybrid cloud, private optical network for healthcare, private optical network for hospitals, rapidly growing bandwidth, real-time telesurgery video and data, remote imaging and diagnosis, roadm, simplify healthcare network operations, telehealth and telemedicine, telesurgery and video diagnosis, transfer massive imaging files, transmitting full-body mri images, transmitting genome data, transport network equipment, value-based care models
    
Ciena
By: CodeBaby     Published Date: Nov 27, 2012
This guide reviews some market drivers which are spurring innovation in patient engagement and wellness participation. In addition, it overviews the main capabilities of the leading virtual assistant solution, CIVA health adviser.
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online self-service, self-service, patient engagement, patient experience, healthcare consumerism, ehealth, customer service, intelligent virtual assistants, web self-service, healthcare providers, virtual agent, hospital marketing, healthcare, wellness, disease management, epatient, disease prevention, healthcare marketing, mhealth
    
CodeBaby
By: CodeBaby     Published Date: Nov 27, 2012
This guide reviews market drivers which are spurring innovation in benefits self-service and enrollment as well as wellness engagement. In addition, it overviews the main capabilities of the leading virtual assistant solution, CIVA benefits advisor.
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online self-service, self-service, patient engagement, patient experience, healthcare consumerism, ehealth, customer service, intelligent virtual assistants, web self-service, healthcare providers, virtual agent, hospital marketing, healthcare, wellness, disease management, epatient, disease prevention, healthcare marketing, mhealth
    
CodeBaby
By: DocuSign     Published Date: Apr 24, 2018
Moreover, more than half of Fortune 500 pharmaceutical and medical device companies are operating under corporate integrity agreements (CIA) with the U.S. government to mitigate the risks.
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DocuSign
By: IBM     Published Date: May 30, 2008
Many healthcare providers have gone through several challenging years of organizing their electronic records systems. And during that time, consumer-driven healthcare has gained momentum. This executive brief explains how an IBM WebSphere Portal software–based solution can provide a flexible and valuable long-term solution compared to other options, with personalized user experiences that help deliver agile, security-rich access to relevant information.
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healthcare, hospital, medicine, medical, websphere, ibm, ep campaign, ibm ep, web portal, web services, content management system, information management, records management
    
IBM
By: Infosys     Published Date: Jun 28, 2018
The 2018 HfS ServiceNow Services Blueprint continues our theme of looking at the services ecosystems of leading Software-as-a-Service platforms. Unlike other quadrants and matrices, the HfS Blueprint identifies relevant differentials between service providers across a number of facets under two main categories: innovation and execution.
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provider, analysis, digital, automation, standardization
    
Infosys
By: Group M_IBM Q3'19     Published Date: Jun 24, 2019
HfS published the Top 10 Cognitive Assistant Service Provider report that explores the emerging conversational service provider ecosystem across key areas including execution ability, innovation capability, and the voice of the customer. The conversational services called as Cognitive Assistants, go beyond the traditional chatbots and augment human-customer interaction across both front- and back-office business operations. IBM was recognized for its market leadership in Cognitive Assistant that harness the power of IBM Watson capabilities – including NLP, conversation and analytics. HfS also merits IBM for demonstrating the greatest volume and depth of cognitive assistant use cases across industry verticals and enterprise processes.
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Group M_IBM Q3'19
By: Siemens     Published Date: Jun 06, 2014
Providers like Dignity Health, Inspira Health Network, and PinnacleHealth are leveraging their HIEs to help solve care-coordination problems, helping to reduce costs, streamline communication, and improve provider and patient satisfaction.
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siemens, hie, clinical workflows, care coordination, reduce costs, streamline communication, healthcare
    
Siemens
By: Dell Storage     Published Date: Aug 14, 2012
The importance of healthcare providers to assure their patients the utmost security, confidentiality and integrity of their sensitive information cannot be understated. This means being HIPAA compliant within every aspect of their practice, with a particular emphasis on the components of their healthcare IT infrastructure This white paper described elements and best practices of a HIPAA compliant data center. This comprehensive guide spans the administrative, physical, and technical safeguards of the HIPAA Security rule from the physical security and environmental controls necessary of the facility itself, to the requirements needed between a Covered Entity (CE) and the data center provider when outsourcing. Detailing both the benefits and risks of a third-party partnership, this white paper provides answers to key questions such as what exactly makes a data center HIPAA compliant, what to look for when choosing a service provider to work with, and why a Business Associate Agreement (BAA) is important for establishing accountability with these partners.
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hipaa, compliant, data, center, centers, healthcare, providers, assure, patients, utmost, security, confidentiality, integrity, sensitive, information, compliant, compliance, practice, particular, emphasis
    
Dell Storage
By: DrFirst     Published Date: Mar 13, 2015
Sebasticook Valley Health’s Emergency Department found that when it came to obtaining medication history, DrFirst’s MedHx(SM) solution provided vast improvements over the built-in feed from their integrated electronic medical records system. The hospital did a side by side comparison of MedHx(SM) and their existing feed, and determined that MedHx(SM) provided superior results, which reduced staff time spent on medication reconciliation, improved patient safety and enabled the hospital pharmacy, as well as doctors and nurses, to be more proactive in pulling medication history upon patient admission.
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drfirst, hospital, solutions, medhx, emr, electronic, medical, records, reconciliation, safety, pharmacy, doctor, history, medication, ehr, providers, prescription, workflow, accuracy
    
DrFirst
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