• RSS
  • Twitter
  • FaceBook

Related Topics

Add White Papers

Get your company's white papers in the hands of targeted business professionals.

retention

Results 276 - 300 of 506Sort Results By: Published Date | Title | Company Name
By: Localytics     Published Date: Jul 18, 2014
This 28-page ebook gives app developers & marketers the best practices, use cases and how-to steps required to boost user engagement and personalize app experience.
Tags : 
in-app messaging, push messaging, messaging best practices, in-app marketing, push marketing, user analysis, app personalization, personalize app, engage users, app user engagement, app engagement, engagement campaigns, measuring campaign, app campaign, user segments, segment app users, user retention, retain users, user value, lifetime value
    
Localytics
By: Localytics     Published Date: Jul 18, 2014
Whether your business model is driven by in-app advertising, purchases, or paid subscriptions, driving your revenue is fundamentally dependent on personalization and engagement. The metrics are available, but identifying which are the most important for tracking engagement and are the most actionable can be tricky.
Tags : 
app metrics, app measurement, app users, app screenflow, track users, user segmentation, segment user, user retention, retain user, user acquisition, acquire user, lifetime value, user value, engage user, user engagement, session length, session interval, time in app, measure app user, app user metrics
    
Localytics
By: LogMeIn     Published Date: May 15, 2012
Having effective agents and happy customers can increase customer retention and the bottom line. New research by analyst firm Ovum and LogMeIn shows that the metrics associated with measuring the success of the customer service and support desk are changing. And it is essential for organizations to invest in the infrastructure that will prepare them for future success.
Tags : 
logmein, marketing, customer service, customer experience, customer feedback
    
LogMeIn
By: LogMeIn Rescue     Published Date: Oct 21, 2013
The role of customer service is one that is valued and well understood by many organizations. However, making the leap from correlating customer service activities with overall performance results to investing in strategies that deliver top-notch results is increasingly becoming a key differentiator. Top performing businesses have long understood the financial ramifications of a satisfied and engaged customer and continue to act on developing a profitable model to engage, interact, and win with their key customers. This document will highlight the financial link between better customer service and increased company profitability. It will also highlight several best practices that help organizations convert their service businesses from a cost center into a profit center.
Tags : 
logmein, aberdeen group, customer service, customer support, roi, customer satisfaction, crm, customer retention, customer service management, remote access tools, collaboration, software development, customer relationship management, return on investment, customer experience management
    
LogMeIn Rescue
By: Longi Engineering     Published Date: Jan 23, 2018
Longi Engineering, a leading Microsoft SharePoint partner, was engaged to assist a leading Performing Arts Center in implementing an organizational SharePoint intranet to allow them to increase employee collaboration, automate previously manual processes and collaborate more effectively. The organization faced numerous challenges such as document management, legal contract workflow, records retention and labor intensive/error prone manual processes.
Tags : 
software development, it consulting services, net software solutions, microsoft sharepoint
    
Longi Engineering
By: Lumesse     Published Date: Feb 12, 2015
This White Paper illustrates the real challenge of retention and development of talent in the UK.
Tags : 
retention and development of talent, mobility of talent, talent control, succession management, robust succession planning
    
Lumesse
By: Lumesse     Published Date: Feb 13, 2015
This White Paper illustrates the real challenge of retention and development of talent in the UK.
Tags : 
retention and development of talent, mobility of talent, talent control, succession management, robust succession planning
    
Lumesse
By: Lumesse     Published Date: Jun 05, 2015
This White Paper illustrates the real challenge of retention and development of talent in the UK.
Tags : 
retention and development of talent, mobility of talent, talent control, succession management, robust succession planning
    
Lumesse
By: Magento     Published Date: Feb 13, 2018
Commerce is permanently altering the way B2B businesses work- from customer acquisition to customer retention, and from order fulfillment to building a relationship with customers. From our experience of working with B2B companies across industries, we have curated a list of 11 most common obstacles to B2B eCommerce success, including: Thinking About eCommerce In Isolation Ignoring Customer Experience No Advanced Analytics Failure Maintain and Improve Systems
Tags : 
    
Magento
By: MapR Technologies     Published Date: Dec 12, 2013
When used effectively, Hadoop can deliver unparalleled value in revealing new analytics-driven revenue streams, improving customer acquisition and retention, as well as increasing operational efficiencies. The Hadoop Buyer's Guide is an invaluable resource for those investigating or evaluating Hadoop---from understanding how Hadoop can solve your data challenges, to what to look for when selecting a solution, to comparing vendors, and preparing for implementation and future success. Download the guide, and get everything you need to know about choosing the right Hadoop distribution for your business success.
Tags : 
big data, big data analytics, hadoop, apache hadoop, structured data, unstructured data, business analytics, metadata, analytics, mapreduce, data, data center, mapr
    
MapR Technologies
By: Marketo     Published Date: Sep 03, 2019
Your website is the hub of interaction between your company and your customers, and in an increasingly competitive digital landscape, today's buyers aren't simply looking for a one-size-fits-all customer experience. Web personalization empowers you to provide more relevant experiences to online visitors and speak to them with personalized messages at scale. It enables you to communicate across all marketing channels with a consistent voice and user experience that builds trust, engagement, revenue, and loyalty. In this ebook, discover how to: Integrate web personalization into your marketing strategy Incorporate cross-channel marketing in your web personalization strategy Create content to maximize the impact of personalization Leverage AI and machine learning to provide personalized web content Measure impact and success Choose the right web personalization tool for you Build a website that accelerates engagement, conversion, and retention by downloading the Introductory Guide to
Tags : 
    
Marketo
By: Mcorp Consulting     Published Date: May 12, 2009
Learn how a deep understanding of touchpoints - and the ways they drive customers closer to you (or farther away) - can improve acquisition, retention and loyalty, create better customer experiences, strengthen relationships and boost your bottom line. (Plus 5 steps for leveraging touchpoints to profit from better customer relationships.)
Tags : 
mcorp, customer experience, relationship lifecycle, loyalty, retention, bottom line, touchpoint marketing, touchpoint mapping, touchpoint management, touchpoint agency, customer experience strategy, customer journey mapping, touchpoint management, customer experience measurement, customer mapping, customer satisfaction measurement, crm
    
Mcorp Consulting
By: Mcorp Consulting     Published Date: Feb 17, 2010
See how the landscape of customer experience is being altered forever, as touchpoints continue to drive shifts in distribution, feedback and marketing channel control. In this whitepaper, you'll learn how making your touchpoints stronger, faster and smarter today will mean increased profits and stronger market positions tomorrow. (Plus 7 specific steps any company can take to improve customer experience today.)
Tags : 
mcorp, customer experience, relationship lifecycle, loyalty, retention, bottom line, touchpoint marketing, touchpoint mapping, touchpoint management, touchpoint agency, customer experience strategy, customer journey mapping, touchpoint management, customer experience measurement, customer mapping, customer satisfaction measurement, crm
    
Mcorp Consulting
By: MedeAnalytics     Published Date: Mar 09, 2012
Providing employer group customers an easy-to-use analytical platform is one of the key ways health plans can demonstrate value and improve retention. Read to find out more about how Employer Reporting can help health plans and their customers.
Tags : 
healthcare, employer retention, reporting, analytics, collaborative analytics, hospitals
    
MedeAnalytics
By: MessageLabs     Published Date: Oct 15, 2008
Failure to strategically manage email can be costly for any businesses. Learn about the risks of poor email management, and how to implement a comprehensive, best practices-based email retention policy.  Enforce your policy by implementing MessageLabs Managed Email Archiving Service to minimize email risks and maximize compliance with organizational, legal, and regulatory rules.  
Tags : 
messagelabs, email retention, archiving, risk, compliance, knowledge management, data management, data protection, records management, pci compliance
    
MessageLabs
By: MessageLabs     Published Date: Jun 03, 2009
Planning to implement an email archiving system? There are many issues to consider – legal risks, storage concerns and data security – it can seem a complex topic!Download this guide to help you make informed decisions about your archiving requirements
Tags : 
email archiving, it manager, symantec, messagelabs, search, retrieval, communications, retention, messaging, mailbox, find emails, e-mail, data protection, archiving, archive, outlook, it management, knowledge management, data management, content management system
    
MessageLabs
By: Messaging Architects UK     Published Date: Nov 19, 2010
A paper by Stewart Room, one of EMEA's leading legal experts on data protection and security.
Tags : 
uk email legislation, email, archiving, email archiving, email policy, uk law, enterprise software
    
Messaging Architects UK
By: Microsoft     Published Date: Oct 12, 2017
Customers expect more from brands when it comes to convenience, resolution times, and agent expertise. Evolving customer preferences are tightly linked to innovations in digital technology, and brands must embrace both in order to keep pace with heightened expectations. The good news is that brands that can deliver on expectations are rewarded with higher rates of customer retention and loyalty. The Microsoft 2017 State of Global Customer Service survey polled 5,000 people from Brazil, Germany, Japan, the United Kingdom and the United States. We continue to find commonalities along with distinct differences between locals. And though people in all age groups are embracing new digital trends, millennials especially are shaping the way brands need to think about the future of customer service engagement.
Tags : 
customer service, customer loyalty, digital trends, multiple channels, microsoft
    
Microsoft
By: Microsoft     Published Date: Mar 23, 2018
Expectations for Customer Service continue to rise around the globe. Customers expect more from brands when it comes to convenience, resolution times, and agent expertise. Evolving customer preferences are tightly linked to innovations in digital technology, and brands must embrace both in order to keep pace with heightened expectations. The good news is that brands that can deliver on expectations are rewarded with higher rates of customer retention and loyalty. The Microsoft 2017 State of Global Customer Service survey polled 5,000 people from Brazil, Germany, Japan, the United Kingdom and the United States. We continue to find commonalities along with distinct differences between locals. And though people in all age groups are embracing new digital trends, millennials especially are shaping the way brands need to think about the future of customer service engagement.
Tags : 
    
Microsoft
By: Microsoft     Published Date: Jul 20, 2018
EXPECTATIONS FOR CUSTOMER SERVICE CONTINUE TO RISE AROUND THE GLOBE Customers expect more from brands when it comes to convenience, resolution times, and agent expertise. Evolving customer preferences are tightly linked to innovations in digital technology, and brands must embrace both in order to keep pace with heightened expectations. The good news is that brands that can deliver on expectations are rewarded with higher rates of customer retention and loyalty. The Microsoft 2017 State of Global Customer Service survey polled 5,000 people from Brazil, Germany, Japan, the United Kingdom and the United States. We continue to find commonalities along with distinct differences between locals. And though people in all age groups are embracing new digital trends, millennials especially are shaping the way brands need to think about the future of customer service engagement. Regardless of industry, service organizations are a customer engagement focal point for brands around the world. Our r
Tags : 
    
Microsoft
By: MicroStrategy     Published Date: Jan 23, 2019
The MicroStrategy 2018 Global State of Enterprise Analytics Report, which surveyed 500 decision-makers from around the globe, reveals that leading organizations create a competitive edge through their use of data, with 63% experiencing improved efficiency and productivity, 57% realizing faster, more effective decision making, and 51% achieving better financial performance. Other top benefits include improved customer experiences, improved customer acquisition and retention, and the identification and creation of new revenue streams—all keys to digital transformation. What else did the 2018 report reveal? Read all the insights with both global and geo-specific views here. This infographic shares a few highlights from the new 44-page report which serves as a benchmarking resource for all data-driven organizations.
Tags : 
    
MicroStrategy
By: MicroStrategy     Published Date: Apr 11, 2019
The MicroStrategy 2018 Global State of Enterprise Analytics Report, which surveyed 500 decision-makers from around the globe, reveals that leading organizations create a competitive edge through their use of data, with 63% experiencing improved efficiency and productivity, 57% realizing faster, more effective decision making, and 51% achieving better financial performance. Other top benefits include improved customer experiences, improved customer acquisition and retention, and the identification and creation of new revenue streams—all keys to digital transformation. What else did the 2018 report reveal? Read all the insights with both global and geo-specific views here. This infographic shares a few highlights from the new 44-page report which serves as a benchmarking resource for all data-driven organizations.
Tags : 
    
MicroStrategy
By: Mimecast     Published Date: Apr 16, 2009
According to industry analysts, email volume in organizations is growing by more than 30% annually, and the average user receives 7MB of data per day via email. if not more. As a result of this growth, the handling of email has become a critical business, IT and regulatory issue - driving the need for email archiving solutions. Most organizations looking for an email archiving solution are motivated by four reasons: mailbox/server management, compliance/records retention, eDiscovery/litigation support, and knowledge management/IP protection. In addition to these challenges, IT departments want to know how to control costs of the email environment, while keeping important data accessible for business, legal and regulatory users.
Tags : 
mimecast, saas, email solutions, email managemeng, archiving, ediscovery, mailbox, compliance, backup and recovery, storage management, email security, security management, document management, records management, search and retrieval, email archiving
    
Mimecast
By: Mimecast     Published Date: Aug 19, 2009
Businesses over the past ten years have used email archiving solutions in order to meet record retention compliance, facilitate electronic discovery, and control message-related storage costs. Despite these benefits, many organizations still have not adopted an archiving solution and still simply enforce mailbox quotas or message deletion policies as the best way to manage messaging environments.
Tags : 
mimecast, saas, software as a service, email archive, medium-size business, esg, storage, backup and recovery, storage management, service oriented architecture, email archiving
    
Mimecast
By: Mimecast     Published Date: Feb 05, 2010
According to industry analysts, email volume in organizations is growing by more than 30% annually, and the average user receives 7MB of data per day via email. As a result of this growth, the handling of email has become a critical business, IT and regulatory issue - driving the need for email archiving solutions. Most organizations looking for an email archiving solution are motivated by four reasons: mailbox/server management, compliance/records retention, eDiscovery/litigation support, and knowledge management/IP protection.
Tags : 
mimecast, saas, software as a service, email archive, medium-size business, esg, storage, email security, web service security, enterprise software, email archiving
    
Mimecast
Start   Previous    5 6 7 8 9 10 11 12 13 14 15 16 17 18 19    Next    End
Search White Papers      

Community Area

Log in | Register

Solution Center

Follow TechGenix on Twitter