• RSS
  • Twitter
  • FaceBook

Related Topics

Add White Papers

Get your company's white papers in the hands of targeted business professionals.

software

Results 5176 - 5200 of 5361Sort Results By: Published Date | Title | Company Name
By: Vendor Guru     Published Date: Dec 21, 2007
Managing customer relationships profitably is a challenge many businesses face. Increasingly available information and customer choices translate into a decrease in automatic loyalty. New distribution and communication channels create more complex customer interactions. Implementing powerful technology enablers may be prohibitively expensive for many firms.
Tags : 
crm, customer relationship management, crm solution, crm software, loyalty, customer loyalty, customer satisfaction, customer interaction
    
Vendor Guru
By: Vendor Guru     Published Date: Dec 21, 2007
Small and medium businesses (SMBs) continue to fuel demand for customer relationship management (CRM) systems, and more software firms are stepping up to offer appropriate technologies. SMBs, defined as companies with 1,000 or fewer employees, are searching for CRM solutions that will allow them to satisfy customers, control costs, and comply with various government regulations. But when choosing CRM software, it’s important to keep in mind that the needs of small and medium businesses aren’t always the same.
Tags : 
customer satisfaction, customer retention, crm, crm solution, customer relationship, customer service, vendorguru, vendor guru
    
Vendor Guru
By: WebEx Communications     Published Date: Dec 14, 2007
In the new global economy, a company’s competitive edge is intrinsically tied to the ability to quickly collaborate with co-workers, partners and customers. This is certainly evidenced in a recent survey in which the majority of respondents confirm that on-demand collaborative tools can accelerate business processes and help knowledge workers work better, faster and cheaper.
Tags : 
collaboration, collaborative, portals, collaborate, software, webex, knowledge management, business process management
    
WebEx Communications
By: WebEx Communications     Published Date: Dec 14, 2007
The Internet is revolutionizing technical support. But, this efficiency often comes with a price in customer satisfaction. Customers expect to be able to solve their own problems or immediately communicate with a person who can make things right. But too often, these expectations aren't met. What's needed is a new class of software: web-based Automated Contact Distribution.
Tags : 
remote support, contact management, customer, customer service, customer support, online support, online help desk, help desk
    
WebEx Communications
By: WebEx     Published Date: Dec 14, 2007
With the growing array of hardware, software, and systems necessary to support businesses, today more than ever, software-as-a-service or on-demand solutions offer feature-rich, real-time functionality without the burden associated with deploying, managing and supporting an in-house approach.  See if it’s right for you.
Tags : 
service management, saas, software as a service, customer service, smb, small business, soho, midsize
    
WebEx
By: WebEx     Published Date: Dec 14, 2007
Despite the ease and enthusiasm with which knowledge workers have embraced Web collaboration, user-driven integration can only go so far. It is imperative that CIOs take control of their collaboration deployments now and weave collaboration solutions deep into the fabric of their business processes and enterprise software strategies.
Tags : 
collaboration, collaborate, web conferencing, online meeting, web meeting, bpm, business process management, software
    
WebEx
By: Microworld     Published Date: Dec 12, 2007
Content Security refers to monitoring Internet access and e-mail activity in your network. This white paper provides information about Content Security, its need and recommends features that good Content Security software should have.
Tags : 
email content, content security, anti spam, internet security, email security, internet security, spam, filtering
    
Microworld
By: Microworld     Published Date: Dec 12, 2007
Unwanted PopUp Ads are intrusive Internet advertisements that are displayed when you access web pages. This white paper provides information about different type of PopUp Ads, losses they cause, how they work and suggests key features that a good PopUp Ad Filter software should have.
Tags : 
pop-up, popup, ads, pop-up ad, pop-up ads, internet security, online security, virus
    
Microworld
By: Microworld     Published Date: Dec 12, 2007
Spam is the vilest manifestation of e-mail abuse. This white paper provides information about Spam, losses caused by Spam, how Spam works and suggests key features that a good Anti-Spam software should have.
Tags : 
email security, email, dos, ddos, denial of service, denial-of-service, spam, anti-spam
    
Microworld
By: Microworld     Published Date: Dec 12, 2007
X-Spam for Exchange 2000-2003 (X-Spam) is a highly adaptive Anti-Spam Software that protects the Microsoft Exchange 2000-2003 servers from Spam. X-Spam uses advanced regular expressions and meta tests to positively identify Spam and block it. This white paper discusses Spam and provides information on X-Spam.
Tags : 
black list, rbl, dul, dial up user, spam, anti spam, anti-spam, x-spam
    
Microworld
By: uptime software     Published Date: Dec 06, 2007
Discover the three key reasons how enterprise IT dashboards can deliver highly valuable information to your organization in an easy to use format and provide simple processes that will turn dashboard data into actionable IT decisions.
Tags : 
server monitoring, monitoring tool, capacity planning, performance monitoring, service level management, service level agreement, sla, infrastructure
    
uptime software
By: uptime software     Published Date: Dec 06, 2007
You’ll learn what the 12 pitfalls of IT Systems Management really are, as well as the bridges you need to cross them. Learn what the big framework solutions don't want you to know, and why they might not be the answer for your IT Department. Learn to leverage what you have and your limited budget to get you the Systems Management tools and Solutions you need.
Tags : 
high availability, systems management, server management, network management, server, servers, it management, spending
    
uptime software
By: uptime software     Published Date: Dec 06, 2007
Monitoring servers, applications, and services has become an essential part of the IT department over the past 10 years. However, it can be a daunting task to find the right solution for your Enterprise. This brief paper will examine the differences between Agent and Agentless monitoring, so you can make the right decision based on your company's needs, the metrics you need, your budget range, your resource availability, and your management's reporting needs.
Tags : 
server monitoring, monitoring tool, capacity planning, performance monitoring, service level management, service level agreement, sla, infrastructure
    
uptime software
By: ElcomSoft     Published Date: Dec 06, 2007
Information is crucial in decision making. No wonder that protection of information is paid much attention. The most part of information is created and stored digitally (Microsoft Office documents, different databases, and financial data in Intuit Quicken etc). Thus software and hardware means of protecting information are the first to talk about.
Tags : 
password, password recovery, system recovery, elcomsoft, access control, intrusion prevention, password management, secure content management
    
ElcomSoft
By: Thinksoft     Published Date: Dec 03, 2007
This white paper acts as a tool, for CEO's and Business and IT heads, helps reduce application deployment risks and costs. This paper attempts to establish how outsourcing test services to an independent domain-focused specialist company can substantially mitigate deployment risks. Business users are assured of receiving reliably better quality application well within cost and time budgets.
Tags : 
outsourcing, outsourced software testing, software testing, testing vendor, stages in outsourced software testing, independent software testing, thinksoft, software development
    
Thinksoft
By: mindSHIFT     Published Date: Nov 29, 2007
mindSHIFT has extended its service capabilities to include software-as-a-service as well as managed IT services, and is a "compelling solution" for small and medium-sized organizations seeking a strategic source to meet their IT and business needs.
Tags : 
saas, managed it, outsourcing, vendor selection, tco, voip, ip telephony, managed services
    
mindSHIFT
By: NetSuite     Published Date: Nov 27, 2007
Where should mid-market companies invest valuable resource? Two out of three businesses are either buying or considering buying software via the subscription model.  This white paper will explain how Software-as-a-Service is revolutionizing the economics of growing businesses.
Tags : 
saas, software as a service, on demand, on-demand, software development, development, programming, web services
    
NetSuite
By: Shunra     Published Date: Nov 27, 2007
How SAP uses Shunra VE to keep production problems at bay with pre-production testing on the virtual WAN.  These testing approaches and methodologies  reached far beyond conventional application testing and have become the preferred approach to ensure success. SAP does it, so should you!
Tags : 
soa, application testing, application testing software, sap, sap case study, soa applications, testing, virtual wan
    
Shunra
By: Deep Software     Published Date: Nov 14, 2007
With so much of today's commerce being conducted electronically, providing staff with internet access has become a business necessity. The improper use of e-mail and instant messengers can lead to extremely expensive lawsuits, and the proliferation of mobile devices has made it considerably easier for errant employees to steal sensitive information. This white paper will detail the risks to which organizations that do not monitor their employees are exposed and explain the right way for organizations to go about monitoring.
Tags : 
security, security management, access control, identity management, data protection, email security, iam, authentication
    
Deep Software
By: NetSupport     Published Date: Nov 14, 2007
A majority of organizations do not have efficient ways of keeping track of their IT assets. That opens them up to dangers like system downtime from improperly implemented upgrades, potential licensing violations, poor customer service, overpaying on license fees and improper usage of software and the Internet by employees.
Tags : 
itam, asset management, spend management, cost savings, cost control, risk management, it management, software compliance
    
NetSupport
By: Thinksoft     Published Date: Nov 13, 2007
This guide/primer serve as an introductory how-to guide on outsourced software testing for business heads as well as software project managers. It first places testing within the content of total product life cycle and then describes the sequential stages within testing program, and how these stages can run parallel with the other development stages.
Tags : 
outsourcing, outsourced software testing, software testing, testing vendor, stages in outsourced software testing, product development life cycle, thinksoft, thinksoft global
    
Thinksoft
By: Borer Data Systems Ltd.     Published Date: Nov 07, 2007
Purchase price alone is not an accurate measure as to the true costs of a system. When evaluating the products offered by different vendors, the purchaser should take into consideration: purchase cost of equipment and software; cost of installing the infrastructure including data cable and mains power outlet and power cables; cost of installation; cost of maintenance; and more.
Tags : 
energy, power, energy conservation, cost, cost of operation, tco, total cost of ownership, power management
    
Borer Data Systems Ltd.
By: Borer Data Systems Ltd.     Published Date: Nov 07, 2007
Developed by Borer in conjunction with AND-Group, the CruSafe software and hardware system provides a state-of-the-art safety system specifically developed to address the key requirement for real-time tracking of personnel. AND CruSafe is a state-of-the-art safety system which has been specifically developed to address the key requirement for real-time tracking of personnel (often known as POB- Personnel On Board). CruSafe has already been proven to reduce muster times by 70%.
Tags : 
security, security management, access control, identity management, iam, authentication, crusafe, and-group
    
Borer Data Systems Ltd.
By: InsideCRM.com     Published Date: Nov 05, 2007
Shopping for a contact-center solution can be confusing and frustrating, so let us do the leg work for you! This easy-to-use guide compares the major vendors offering contact-center solutions today, including Genesys, Oracle, Verizon and many others.
Tags : 
software, call center, call center software, contact center, contact center software, genesis, oracle, verizon
    
InsideCRM.com
By: InsideCRM.com     Published Date: Nov 05, 2007
Considering adding a contact center to your business? Our analyst-written buyer's guide is a great place to start your search. We provide you with an in depth  market overview, a rundown of standard and advanced features and will point you in the direction that will be most beneficial and efficient for your organization.
Tags : 
software, call center, call center software, contact center, contact center software, crm, customer relationship management, insidecrm
    
InsideCRM.com
Start   Previous    201 202 203 204 205 206 207 208 209 210 211 212 213 214 215    Next    End
Search White Papers      

Community Area

Log in | Register

Solution Center

Follow TechGenix on Twitter