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Results 301 - 325 of 1047Sort Results By: Published Date | Title | Company Name
By: Avaya     Published Date: Mar 04, 2016
Explore the impact of SDN solutions Software Defined Networking (SDN) adoption rates are sky high, and so are the expectations around its potential. However, some feel current models are too limited. Learn more in this report >
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software, network management, network solutions, best practices, network architecture, network performance, network performance management, network provisioning, productivity, project management
    
Avaya
By: Cherwell Software     Published Date: Jun 21, 2018
The concept of “shifting left” has gained traction in software development as a way to increase agility, reduce cost, and improve product and release quality. But shifting left has also been hailed as a powerful method for optimizing IT service management. When the service desk team shifts left, both end users and service desk personnel benefit from greater efficiency and service quality, which leads to happier, more productive internal customers—and ultimately, better business outcomes.
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service, management, optimization
    
Cherwell Software
By: Flexera     Published Date: Sep 08, 2016
This white paper will discuss the key elements of Software Vulnerability Management and how a properly deployed solution based on Vulnerability Intelligence will help organizations to maintain compliance and further secure their IT systems from breaches, attacks and data loss
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Flexera
By: Thomson Reuters     Published Date: May 05, 2016
Most tax departments spend 80 percent of their time collecting and manually inputting data and 20 percent reviewing it. Using tax technology, you can flip those proportions and transform how you gather, use, store and reuse data across your global tax processes. This step-by-step guide discusses how technology can convert each challenge in your tax lifecycle to an opportunity for your success. Download today!
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global tax compliance, corporate tax software, tax technology, thomson reuters onesource, corporate income tax, direct tax, tax provision, beps, tax data management, corporate compliance, process management, task management, data management, workpapers, international compliance, direct tax technology, direct tax software
    
Thomson Reuters
By: Thomson Reuters     Published Date: May 05, 2016
Emerging tax legislation and regulatory changes have proven a challenge to tax departments over the past couple years. How can your tax department come out on top? Explore what’s driving the game-changing shifts within direct tax and how a tax technology strategy enables exceptional tax management, propelling both your department and organization forward. Download the free white paper today.
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global tax compliance, corporate tax software, tax technology, thomson reuters onesource, corporate income tax, direct tax, tax provision, beps, tax data management, corporate compliance, process management, task management, data management, workpapers, international compliance, direct tax technology, direct tax software, it management
    
Thomson Reuters
By: Thomson Reuters     Published Date: Jun 13, 2016
“How much do we owe?” seems like a question that should have a straightforward answer, but for corporate tax professionals, an extensive amount of work can go into that one figure. Download this white paper to learn how best-in-class companies are striving to automate data-entry wherever they can to reduce both cost and risk while improving the speed at which information can be accessed.
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global tax compliance, corporate tax software, tax technology, thomson reuters onesource, corporate income tax, direct tax, tax provision, beps, tax data management, corporate compliance, process management, task management, data management, workpapers, international compliance, direct tax technology, direct tax software
    
Thomson Reuters
By: KPMG     Published Date: Jul 25, 2016
Manufacturers are gunning for growth and plan to put significant investment into R&D and new markets in order to achieve their ambitions. But without overall market growth, competition will be fierce. Read more.
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supply chain, supply chain management, supply chain software, supply chain strategy, supply chain solutions, risk management, risk management software, risk management in supply chain, risk mitigation, business disruption, supply chain disruption, industrial manufacturing, manufacturing, automotive, auto, enterprise software, manufacturing trends, supply chain trends, enterprise applications
    
KPMG
By: KPMG     Published Date: Jul 25, 2016
Can a better demand-driven supply chain positively impact the bottom line? The future belongs to the new customer. Customer experience is becoming undeniably more important, yet many companies lack responsive and agile supply chains that can continually adjust to fluctuating customer requirements. Read more.
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supply chain, supply chain management, supply chain software, supply chain strategy, supply chain solutions, risk management, risk management software, risk management in supply chain, risk mitigation, business disruption, supply chain disruption, industrial manufacturing, manufacturing, automotive, auto, enterprise software, manufacturing trends, supply chain trends, enterprise applications
    
KPMG
By: KPMG     Published Date: Jul 25, 2016
Chaos theory suggests that seemingly unrelated events occurring thousands of miles apart may, in fact, be linked. Read “The Butterfly Effect” to learn how global organizations can address the threat of third party disruption in today’s economy.
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supply chain, supply chain management, supply chain software, supply chain strategy, supply chain solutions, risk management, risk management software, risk management in supply chain, risk mitigation, business disruption, supply chain disruption, industrial manufacturing, manufacturing, automotive, auto, enterprise software, manufacturing trends, supply chain trends, enterprise applications
    
KPMG
By: Zendesk     Published Date: Jan 19, 2018
Customers are more technically savvy than ever and have come to prefer the DIY approach to solving their issues and answering their own questions. Years of research by ICMI has confirmed that customers prefer to resolve issues themselves and within their channels of choice. Furthermore, customers only seek direct interactions when they unsuccessfully exhaust their self-service options. This is backed up by data from American Express, which found that 48% of consumers prefer to speak with a customer service rep when dealing with complex issues, but only 16% prefer the same contact for simple issues. The goal of this paper is simple: We want to help you build an all-in-one knowledge base, community, and customer portal. All of which can be accomplished with a help center like Zendesk Guide.
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customer support software, customer service tool, customer relationship, multichannel support tool, customer support vendor evaluation, knowledge base management, help desk software, help desk portal, help center, ticketing system, support ticketing, customer support agent
    
Zendesk
By: Zendesk     Published Date: Jan 19, 2018
Your door is always open, regardless of your business or support hours. Today’s customers ask questions at any time of the day or night and will wait for you to respond (but not for long). This poses a challenge to most businesses: How can you anticipate which channels a customer will need or want, and how can you determine whether these channels will be efficient for your organization? The short answer is: you do. Customers want the ability to contact businesses in more than one way, and they expect each brand interaction to be consistent with the one before and after. Learn how with Zendesk's Omnichannel solution.
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customer support software, customer service tool, customer relationship, multichannel support tool, customer support vendor evaluation, knowledge base management, help desk software, help desk portal, help center, ticketing system, support ticketing, customer support agent
    
Zendesk
By: Zendesk     Published Date: Jan 19, 2018
The start of a new chapter of your business, whether you're moving upmarket or adding products and features, is a great time to scale your customer service operations in a smart way. We know customers prefer self-service, via a knowledge base, if one is available. A Gartner report estimates that CIOs can reduce customer support costs by 25% or more when proper knowledge management discipline is in place. If you've been on the sidelines waiting to take the self-service leap, this white paper will prove that you and your agents already partake in the activities needed to offer great self-service, every single day.
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customer support software, customer service tool, customer relationship, multichannel support tool, customer support vendor evaluation, knowledge base management, help desk software, help desk portal, help center, ticketing system, support ticketing, customer support agent
    
Zendesk
By: Zendesk     Published Date: Jan 19, 2018
The future is unknown and the unknown can be both exciting and frightening. Thankfully, we believe Gartner’s new report, “Predicts 2018: CRM and Customer Experience”, can help prepare your business for the evolving world of CRM and the customer experience. According to Gartner, “By 2020, the CRM application software market will overtake the data management market, thus becoming the largest of all software markets.” With this in mind, it’s important for application leaders to take action to avoid losing out. Learn how you can plan your customer service organization more strategically and maximize your business' efforts.
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customer support software, customer service tool, customer relationship, multichannel support tool, customer support vendor evaluation, knowledge base management, help desk software, help desk portal, help center, ticketing system, support ticketing, customer support agent
    
Zendesk
By: Epicor Software Corporation     Published Date: Apr 12, 2017
An Enterprise Resource Planning (ERP) system is a series of software applications or modules that collects data from your sales, purchasing, finance, inventory, supply chain, manufacturing and quality functions into a common database so that your company can share the information, coordinate activities and collaborate. If you’re looking for your first ERP system or looking to upgrade from an existing system, the evaluation, selection and implementation process is a long-term strategic decision for your organization.
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data management, data system, business development, software integration, resource planning, enterprise management, data collection
    
Epicor Software Corporation
By: Host Analytics     Published Date: Mar 01, 2018
While Oracle Hyperion remains a market leader in EPM software, that role comes with a hefty price tag and poses some hidden risks that have companies that use it re-evaluating their planning, budgeting, and consolidation needs. Whether used individually or together as an EPM suite, Hyperion Financial Management (HFM) and Hyperion Planning burden finance departments with a high cost of ownership, from server costs and consultants to dealing with the complex integration between products and the different interfaces. As Oracle Hyperion users start to evaluate the cloud, they need to be aware of how benefits of the cloud-based EPM solution compare to on-premises software. We’ve compiled this information to a) help you better understand the full costs and potential risks associated with Oracle Hyperion and b) offer guidance as you evaluate cloud-based options.
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Host Analytics
By: Kronos     Published Date: Sep 24, 2018
Selecting and implementing a software solution like an ERP or workforce management solution that touches multiple parts of the organization is never easy. It is a significant investment of money, time, and resources. But in the end, the capability, efficiency, and savings of both time and money make the effort well worth it. Particularly in the public sector, the sooner you can achieve a return on any investment, the better.
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Kronos
By: Ahead     Published Date: Jun 06, 2018
I don’t think it’s too much at all. However, I would recommend including some bullets calling out key points from the paper and a distinct call-to-action. Something like this: At the start of every year, more than 80% of your annual IT spend is likely already committed – in the form of depreciation, maintenance, and support for infrastructure – inhibiting your ability to bring new capabilities to the business. Making matters worse, these dollars often lie hidden in the form of inefficient or ill-advised software license management. If you don’t have the luxury of a mature vendor management function, you probably struggle to see the full picture of your future maintenance costs. This guide will give you the tools to assess your IT spend by identifying potential blind spots and uncovering the benefits of ELAs and TLAs. Some blind spots may include: • Limited visibility • Productivity barriers • Risk exposures Download now to learn how to formulate a plan to yield savings--savings that fa
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Ahead
By: Aventri     Published Date: Aug 14, 2018
"When the time comes to migrate to new event management software, a lot rides on the event planners in charge of the logistics. With so much to think about in terms of functionality and growth, as well as making an impression on management, staff and attendees, EMS migration is no easy task. Whether you’re considering leaving your current EMS, or are looking to transition from Excel spreadsheets and manual processes, take the following steps to have an efficient and seamless migration."
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Aventri
By: Aventri     Published Date: Aug 14, 2018
"Revenue focused executives have four metrics that determine their success or failure: number of opportunities, size of opportunities, win rate, and speed to revenue. All teams work together to make sure that they achieve these goals and that they have the processes in place to optimize around them. Event management software is one piece of the puzzle that is designed to generate revenue. Read this eBook to see how event management software helps to speed up the buying process and win more deals!"
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Aventri
By: Oracle     Published Date: Oct 20, 2017
This whitepaper explores the new SPARC S7 server features and then compares this offering to a similar x86 offering. The key characteristics of the SPARC S7 to be highlighted are: Designed for scale-out and cloud infrastructures SPARC S7 processor with greater core performance than the latest Intel Xeon E5 processor Software in Silicon which offers hardware-based features such as data acceleration and security The SPARC S7 is then compared to a similar x86 solution from three different perspectives, namely performance, risk and cost. Performance matters as business markets are driving IT to provide an environment that: Continuously provides real-time results. Processes more complex workload stacks. Optimizes usage of per-core software licenses Risk matters today and into the foreseeable future, as challenges to secure systems and data are becoming more frequent and invasive from within and from outside. Oracle SPARC systems approach risk management from multiple perspectiv
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Oracle
By: Microsoft     Published Date: May 04, 2010
Software Asset Management (SAM) enables IT leaders to take control of their software inventory and investments across the entire organization. Among the benefits: cost savings, increased agility and accuracy in software procurement, and improved controls to ensure license compliance.
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software asset management, sam, cio, software procurement, inviso, microsoft, eprocurement, return on investment, system management software, total cost of ownership, service management
    
Microsoft
By: NuView     Published Date: Sep 23, 2011
This whitepaper examines 10 critical business imperatives when deploying a global HRMS, from the vantage point of a global HRMS vendor CEO and a long time HR Technology practitioner.
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global hrms, global hris, global hr management, global hr software, global hr system, global human resource management, workforce management, global challenges, global hr/payroll
    
NuView
By: NAVEX Global     Published Date: Dec 07, 2017
Good analysis and benchmarking of hotline data helps organisations answer crucial questions about their ethics and compliance programme, including: Does our culture support employees who raise concerns? Are our communications with employees reaching the intended audiences and having the desired effect? Are our investigations thorough and effective? Do we need more training? Do we need to review or update our policies? Do employees know about our reporting channels? Comparing internal data year over year to help answer these questions is important. But getting a broader perspective on how your performance matches up to industry norms is critical. This year’s analysis of our EMEA & APAC data from nearly 14,000 ethics and compliance hotline reports revealed key data points that compliance professionals can use to benchmark and assess their programme’s performance, and move toward predictive risk mitigation.
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navex, ethics and compliance software, hotline data, risk mitigation, incident management systems
    
NAVEX Global
By: Workday Italy     Published Date: Aug 15, 2018
In our 35-criteria evaluation of software-as-a-service (SaaS) HR management systems providers, we identified the eight most significant ones — ADP, Ceridian, Meta4, Oracle, Ramco Systems, SAP SuccessFactors, Ultimate Software, and Workday — and researched, analyzed, and scored them. This report shows how each provider measures up and helps application development and delivery (AD&D) professionals and their HR business stakeholder clients make the right choice.
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Workday Italy
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