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Results 1 - 25 of 1404Sort Results By: Published Date | Title | Company Name
By: Polycom     Published Date: Oct 23, 2019
99% of workers are distracted. This is the reality for more than 5,000 office workers around the world that we surveyed this year. More than a third of them are always or very often distracted. Download our eBook to learn more about what's really distracting your teams and what you can do to help.
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Polycom
By: KPMG     Published Date: Oct 15, 2019
The asset and fund management industry has grown signifcantly in the last decade, with surveys indicating about 65 percent growth since 2007, to over USD 80 trillion in assets under management worldwide. As its importance to the world financial system – linking those with money to invest with enterprises and activities that require funding – is increasingly recognized, so both the industry and the regulators that police the sector become more prominent. The industry and regulators are coming under pressure from a range of “external” voices – demanding investors and consumer groups, clamoring political and economic needs, changing priorities and hopes of civil society, an increasingly noisy press, the explosion in social media and the rapid growth of new technologies. This sea of voices is directly influencing the regulatory agenda and increasing expectations on the industry. A fundamental rethink of firms’ mindset and investment offerings is required.
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KPMG
By: Riskified     Published Date: Oct 07, 2019
Customer loyalty in the era of eCommerce: Riskified’s consumer survey revealed
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Riskified
By: Oracle     Published Date: Sep 26, 2019
It’s no secret that data-driven marketing (DDM) is top of mind for brand and agency executives. But what is surprising—shocking, in fact—is how vital first- and third-party information is for creative and execution strategies today. Case in point: 70% of senior marketing executives from brands, agencies and related industry segments say data-driven marketing is a core element of a majority of their campaigns, according to a new Oracle-Forbes Insights survey. This full immersion in data and analytics—more than what many industry insiders may have realized—shows how quickly brands and agencies have recognized the potential benefits and rushed to replace outdated “gutfeel” decision making with quantifiable research. This was another recurring theme in the Oracle-Forbes Insights study, which found that marketing executives rely on advanced analytics to increase sales, attract new customers and expand brand awareness. In addition, 71% of respondents feel they effectively use it to identify
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Oracle
By: Infinidat EMEA     Published Date: Jun 10, 2019
Digital disruption, economic instability, political upheavals and skills shortages have all at some point in the past 24 months been blamed for business failure, or at the very least, lost profitability and earnings. It’s perhaps not a huge surprise that a Gartner CEO survey on business priorities revealed that digital business is a top priority for next year. Survey respondents were asked whether they have a management initiative or transformation program to make their business more digital. The majority (62 percent) said they did. Of those organisations, 54 percent said that their digital business objective is transformational while 46 percent said the objective of the initiative is optimisation.* So, for businesses it’s a case of learning to evolve and be agile, to use technology to help compete more efficiently and not fall victim to inertia. As businesses become increasingly dependent on the insights from data analytics and face-up to competition fuelled by the 24/7 society of in
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Infinidat EMEA
By: Deltek     Published Date: Sep 26, 2019
Is your accounting system ready for the pre–award compliance audit? The accounting system review is a critical part of the pre–award survey. An inadequate system can delay the award of your contract. In this white paper, learn how by using the right accounting solution, you can reduce the risk of failing a pre–award audit. See why Government Contracting solutions from Deltek are among the very few where audit agencies presume compliance.
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Deltek
By: Kustomer     Published Date: Nov 04, 2019
Kustomer’s retail report explores the findings from a recent survey on what customers expect from retail customer service, and the impact of bad support. Download to learn more
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Kustomer
By: Kustomer     Published Date: Nov 04, 2019
The 2019 customer service report explores the findings from a recent survey on what consumers expect from customer service, and the impact of bad support. Download to learn more.
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Kustomer
By: Resolver     Published Date: Nov 01, 2019
Together with ASIS International, Resolver polled corporate security professionals in the ASIS community about the state of security management in 2019. Based on the results, Resolver examined current practices and trends in the systems and technologies involved with managing incidents and assessing threats. Watch this webinar for access to the survey results where Resolver identified the top incidents organizations face, where security teams are planning technology improvements or upgrades, and how they use incident management to assess future threats. You’ll walk away with the information you need to benchmark your team, as well as practical tactics to collect relevant data to help allocate and maximize your security budget for 2020.
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Resolver
By: MicroStrategy     Published Date: Nov 06, 2019
For the second year, MicroStrategy has surveyed business intelligence and analytics decision makers from around the world about the current state of their organization’s analytics initiatives and their plans for the future. Respondents were asked about benefits realized, challenges to success, priorities, and investments—and most importantly, if current initiatives to create and deliver on a data-driven culture and business were moving forward. As in the previous year’s survey, respondents had no doubt about the importance of data and analytics when it came to digital transformation (see figure 1). Yet, this year’s analysis uncovered that, as the reality of 2020 and a new decade of accelerated innovation set in, a smaller set of leaders were confident in their progress to date.
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MicroStrategy
By: MicroStrategy     Published Date: Nov 08, 2019
With trends such as big data, artificial intelligence and IoT dominating today’s business technology headlines, the buzz around enterprise mobility (now considered known and familiar) may have lessened, but its importance has not. Consider its key role in today’s top tech trends, and then also consider this. According to an Oxford Economics survey of 500 senior IT executives, CEOs, and other senior managers, 80% say workers cannot do their jobs effectively without a mobile device. The same survey shows: 82% say mobile devices are critical to employee productivity 82% say mobile devices are critical to agility and the speed of decision making 76% say mobile devices are critical to customer service and satisfaction 75% say mobile devices are critical to innovation and collaboration 70% say mobile devices are critical to employee satisfaction and 70% say mobile devices are critical to revenue growth. The known and familiar now demands a fresh look and focus from enterprise organizatio
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MicroStrategy
By: MicroStrategy     Published Date: Nov 08, 2019
With trends such as big data, artificial intelligence and IoT dominating today’s business technology headlines, the buzz around enterprise mobility (now considered known and familiar) may have lessened, but its importance has not. Consider its key role in today’s top tech trends, and then also consider this. According to an Oxford Economics survey of 500 senior IT executives, CEOs, and other senior managers, 80% say workers cannot do their jobs effectively without a mobile device. The same survey shows: 82% say mobile devices are critical to employee productivity 82% say mobile devices are critical to agility and the speed of decision making 76% say mobile devices are critical to customer service and satisfaction 75% say mobile devices are critical to innovation and collaboration 70% say mobile devices are critical to employee satisfaction and 70% say mobile devices are critical to revenue growth. The known and familiar now demands a fresh look and focus from enterprise organizatio
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MicroStrategy
By: MicroStrategy     Published Date: Nov 08, 2019
For the second year, MicroStrategy has surveyed business intelligence and analytics decision makers from around the world about the current state of their organization’s analytics initiatives and their plans for the future. Respondents were asked about benefits realized, challenges to success, priorities, and investments—and most importantly, if current initiatives to create and deliver on a data-driven culture and business were moving forward. As in the previous year’s survey, respondents had no doubt about the importance of data and analytics when it came to digital transformation. Yet, this year’s analysis uncovered that, as the reality of 2020 and a new decade of accelerated innovation set in, a smaller set of leaders were confident in their progress to date.
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MicroStrategy
By: KPMG     Published Date: Jun 06, 2019
20 years on from our first global survey of technology leaders, explore the changing role and growing influence of the CIO. Read this report to find out: • the top-10 business issues facing customer-centric and digital leaders • how successful organisations are turning their strategies into reality • which emerging technologies organisations are investing in • how IT leaders are aiming to plug the skills gap.
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KPMG
By: Intralinks     Published Date: Nov 04, 2019
When it comes to tailoring your investment products for 2020, it’s important to gain an understanding of how LPs are thinking about their alternative allocation programs – from GP selection criteria to investment vehicle preferences. How will the industry shape up in 2020? Here is a brief recap of Intralinks survey predictions from last year: • Preferred GP size: USD 100 to USD 500 million AUM range • Most favorable investment method: direct investing • Highest confidence: private equity In conjunction with Private Equity Wire, Intralinks reached out to over 180 LPs across the globe. We asked for their thoughts on a variety of topics including where they’re looking to invest capital over the next 12 months. Their answers helped us craft our thoughts on the forthcoming fundraising environment. Now, what follows is Intralinks’ 2020 forecast.
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Intralinks
By: Genesys     Published Date: Dec 20, 2018
Companies across the world are innovating with artificial intelligence (AI) to improve customer experience and forge deeper relationships with customers. Through surveys and interviews with 599 executives, from large and mid-sized companies across the globe, this MIT report reveals that most customer-centric firms have already deployed AI extensively in their customer-facing operations and customer experience management processes. Get the global report and regional spotlights on North America, Latin America, Europe and Asia to access complete results. Key insights include: • Nearly 90% of respondents report measurable improvements in the speed of complaint resolution; 80% note enhanced call volume processing using AI • 80% of respondents report measurable improvements in customer satisfaction, service delivery and contact center performance • In North America, 60% of the respondents believe they will deliver a 10% or more increase in customer lifetime value in the next year • Europe
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Genesys
By: ASG Software Solutions     Published Date: Feb 24, 2010
A recent survey of CIOs found that over 75% want to develop an overall information strategy in the next three years, yet over 85% are not close to implementing an enterprise-wide content management strategy. Meanwhile, data runs rampant, slows systems, and impacts performance. Hard-copy documents multiply, become damaged, or simply disappear.
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asg, cmdb, bsm, itil, bsm, metacmdb, archiving, sap, ilm, mobius, workload automation, wla, visibility, configuration management, metadata, metacmdb, lob, sdm, service dependency mapping, ecommerce
    
ASG Software Solutions
By: Cibecs     Published Date: May 30, 2012
The Cibecs and IDG Connect annual Data Loss Survey uncovers the latest trends and statistics around business data protection
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Cibecs
By: UMEED SOFTWARE SOLUTIONS PVT LTD     Published Date: Feb 18, 2013
OUR ORGANIZATION IS A PRIVATE LIMITED COMPANY AND EXTREMELY SOUND IN SOLAR PV APPOINTMENT SETTING/SURVEY,EVERY INFORMATION GETS CAPTURED VERY CAREFULLY SO THAT THOSE ARE QUALIFY-PRO AND REAL TIME CONVERTIBLE.
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UMEED SOFTWARE SOLUTIONS PVT LTD
By: SAP     Published Date: Mar 09, 2017
There’s strong evidence organizations are challenged by the opportunities presented by external information sources such as social media, government trend data, and sensor data from the Internet of Things (IoT). No longer content to use internal databases alone, they see big data resources augmented with external information resources as what they need in order to bring about meaningful change. According to a September 2015 global survey of 251 respondents conducted by Harvard Business Review Analytic Services, 78 percent of organizations agree or strongly agree that within two years the use of externally generated big data will be “transformational.” But there’s work to be done, since only 21 percent of respondents strongly agree that external data has already had a transformational effect on their firms.
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SAP
By: SAP Hybris     Published Date: Oct 26, 2017
For companies and buyers alike, customer service has traditionally been used as a troubleshooting tool. Forrester found that companies believe that nearly 50% of all buyers still view customer service as a post-purchase resource, rather than a purchasing aid, and in response, companies have positioned their customer service capabilities to match that expectation. However, Forrester conducted a custom survey of 247 companies and found that this reactive, postpurchase-only customer service mindset can result in missed sales opportunities and contributes to greater purchase dissatisfaction.
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SAP Hybris
By: Cisco     Published Date: Dec 20, 2018
This research finds that huddle spaces deliver tremendous value to businesses, with 9 out of 10 participants stating the adoption of open space environments is increasing the need for these huddle spaces. Huddle spaces require a wide variety of technologies to enable users and the business, such as audio and video conferencing abilities, digital whiteboards and scheduling solutions. Users stated that ease of use, solution reliability, and similar technology in each huddle space is key to their productivity. But nearly 8 out 10 users shared they were frustrated with meeting room technology recently. These problems generate support calls to IT on a weekly, if not daily, basis
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Cisco
By: Cisco EMEA     Published Date: Mar 08, 2019
And then imagine processing power strong enough to make sense of all this data in every language and in every dimension. Unless you’ve achieved that digital data nirvana (and you haven’t told the rest of us), you’re going to have some unknowns in your world. In the world of security, unknown threats exist outside the enterprise in the form of malicious actors, state-sponsored attacks and malware that moves fast and destroys everything it touches. The unknown exists inside the enterprise in the form of insider threat from rogue employees or careless contractors – which was deemed by 24% of our survey respondents to pose the most serious risk to their organizations. The unknown exists in the form of new devices, new cloud applications, and new data. The unknown is what keeps CISOs, what keeps you, up at night – and we know because we asked you.
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Cisco EMEA
By: Automation Anywhere APAC     Published Date: May 17, 2019
Much has already been said and written about the infiltration of robotic process automation (RPA) and intelligent automation (IA) technologies into the workforce. In truth, it’s taken the corporate world a while to test, trust and commit to automation at work. To understand how far APAC/ANZ markets have advanced towards acting on these opportunities, the Shared Services and Outsourcing Network (SSON) surveyed the market and found that across the region corporations were forward thinking in building for scale, trusting technology and recognising the need to incorporate robotics into both IT infrastructure and enterprise strategy. This report explains how enterprises across APAC/ANZ are staying ahead of the global wave of RPA, the most popular solutions they are choosing, who the preferred consultants or 'integrators' are, the challenges, and how the digital workforce is being integrated into the human one.
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Automation Anywhere APAC
By: SAP     Published Date: Nov 17, 2016
Culture has become one of the most important business topics of 2016. CEOs and HR leaders now recognize that culture drives people's behavior, innovation, and customer service: 82 percent of survey respondents believe that "culture is a potential competitive advantage." Knowing that leadership behavior and reward systems directly impact organizational performance, customer service, employee engagement, and retention, leading companies are using data and behavioral information to manage and influence their culture.
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sap, human resources, employee, deloitte, culture
    
SAP
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