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Results 126 - 150 of 899Sort Results By: Published Date | Title | Company Name
By: Group M_IBM Q418     Published Date: Sep 10, 2018
Emid is a leading provider of managed ICT solutions and a pioneer of cloudbased banking systems in Africa. Based in Pretoria, Emid began as part of a major South African retail bank, providing core banking capabilities for other financial providers, and was acquired in 2015 by EOH, the largest technology service provider in Africa. Today, Emid provides managed services including networking, infrastructure, and IT support for businesses across industry sectors, as well as offering its C4 cloud-hosted, core-banking omni-channel platform.
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Group M_IBM Q418
By: Evariant     Published Date: Aug 22, 2018
Health systems that implement CRM-based engagement solutions stand to achieve significant strategic gains, from acquiring and retaining patients to supporting more positive clinical outcomes to increasing referrals to member providers and practices. Driven by easy access to rich consumer data and analytic profiling, as well as patient encounter histories, CRM-based engagement centers optimized for healthcare enable health system CSRs to quickly offer personalized responses to consumer or patient inquiries via multiple in- and outbound media, including telephone, email, social, and web.
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call center, healthcare crm, patient experience, patient acquisition, healthcare transformation
    
Evariant
By: ServiceNow     Published Date: Aug 20, 2018
Find out how leading healthcare providers are using a proactive approach to keep their EHR and supporting infrastructure continually running and compliant with strict regulations for health data security and privacy. Learn more about keeping critical systems operational and sensitive data secure. Download this white paper to see how eliminating outages and combatting cyberattacks can help improve patient care.
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ServiceNow
By: HERE Technologies     Published Date: Aug 17, 2018
As map providers move to a highly modular, platform-centric approach, get an understanding of the value being delivered and find out how governments can harness the benefits and apply them across regions to enhance mobility, experiences and safety. In this report by Counterpoint Technology Market Research, learn why HERE’s Open Location Platform – described as super-rich and always up-to-date, is a leader in the location data arena.
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HERE Technologies
By: HERE Technologies     Published Date: Aug 17, 2018
As map providers move to a highly modular, platform-centric approach, get an understanding of the value being delivered and how you can harness the benefits and apply them to advertisement campaigns to attain more granular segmentation, precise targeting and a better audience experience. In this report by Counterpoint Technology Market Research, learn why HERE’s Open Location Platform – described as super-rich, always up-to-date, and a neutral offering – is a leader in the location data arena.
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HERE Technologies
By: HERE Technologies     Published Date: Aug 17, 2018
As map providers move to a highly modular, platform-centric approach, get an understanding of how fleet and logistics software providers can deliver more value in their solutions to enhance efficiency, productivity, and safety. In this report by Counterpoint Technology Market Research, learn why HERE’s Open Location Platform – described as super-rich, always up-to-date, and a neutral offering – is a leader in the location data arena.
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HERE Technologies
By: TigerConnect     Published Date: Aug 15, 2018
By now you’ve seen The Joint Commission’s often-quoted statistic that nearly 80% of serious medical errors involve miscommunication during the handoff between providers and care settings. The newest clinical communication technology is designed to close dangerous communication gaps. Top clinical communication platforms offer advanced collaboration tools to ensure that critical patient information makes it safely from one care setting to another. Download this guide to learn how a clinical communication platform can significantly improve patient outcomes in 5 key areas.
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TigerConnect
By: Workday Italy     Published Date: Aug 15, 2018
In our 35-criteria evaluation of software-as-a-service (SaaS) HR management systems providers, we identified the eight most significant ones — ADP, Ceridian, Meta4, Oracle, Ramco Systems, SAP SuccessFactors, Ultimate Software, and Workday — and researched, analyzed, and scored them. This report shows how each provider measures up and helps application development and delivery (AD&D) professionals and their HR business stakeholder clients make the right choice.
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Workday Italy
By: TIBCO Software     Published Date: Aug 13, 2018
Every financial services firm understands the importance of data. More is better. Sooner is better. Accessing it, understanding it, and taking advantage of it before the competition is better. In the mid-2000s, Financial Services was the first industry to strongly adopt data virtualization as a disruptive, new technology for accessing and integrating more data, faster and more easily than ever before. Buy and sell side groups at the largest institutions led the charge, followed soon after by risk management and compliance units. The leading mutual fund providers, along with hedge funds, led the next wave of adoption. In recent years, commercial banks and insurers have accelerated their use of data virtualization. And today, analyst firms such as Gartner, Inc. and Forrester project continued data virtualization adoption for both first-time use at new firms and expanded deployments at existing sites. This whitepaper provides 10 examples of TIBCO Data Virtualization enabled application
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TIBCO Software
By: Workday     Published Date: Aug 07, 2018
As the healthcare industry shifts toward value-based care, organizations stand to benefit from providing an exceptional experience not only for their patients, but also for their care providers. Read the Becker’s Hospital Review ebook, sponsored by Workday, to learn how your healthcare organization can: Boost care provider retention Avoid common pitfalls of succession planning Handle staffing shortages
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Workday
By: Thomson Reuters     Published Date: Jul 30, 2018
How confident is your law firm in its document review process? Learn more about cost-effective and defensible document review and the benefits of partnering with a managed review provider instead of contract attorneys. According to a recent study of Alternative Legal Service Providers (ALSPs), the use of ALSPs such as managed review providers for doc review is expected to grow by more than 50% in the next five years. The top reasons cited for using such providers aligned with the benefits listed here: to control costs and meet peak demand without increasing permanent headcount.
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document, review, law, thomson, reuters
    
Thomson Reuters
By: Thomson Reuters     Published Date: Jul 30, 2018
Law firms are – or should be – rethinking the way they approach the delivery of legal services and leveraging service providers to achieve the efficiency their clients are demanding. According to the Alternative Legal Service Study, 51% of law firms report using an Alternative Legal Service Provider (ALSP) such as a managed review provider for at least one type of service today. And the use among law firms is set to grow dramatically in the next five years.
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firm, demand, clients, legal, services, thomson, reuters
    
Thomson Reuters
By: Microsoft     Published Date: Jul 20, 2018
At its Build conference in May, Microsoft took the wraps off Cosmos DB, the new incarnation of its existing cloud-based Azure DocumentDB NoSQL database. With a nod to the dramatic, Microsoft terms Cosmos DB as its biggest database bet since SQL Server; it is positioning it as its flagship cloud database, suited for use cases ranging from security and fraud detection, to IoT (consumer and industrial), personalization, e-commerce, gaming, social networks, chats, messaging, bots, oil and gas recovery and refining, and smart utility grids. Cosmos DB is a good example of how cloud platform providers are rethinking databases for scalable, elastic environments and commodity infrastructure. The platform that is most comparable is Google Cloud Spanner, but each of these databases is engineered for different purposes: Cosmos DB as a globally distributed operational database and Spanner as a globally distributed SQL-supporting OLTP database. The highlights of Cosmos DB include its flexibility in
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Microsoft
By: Microsoft     Published Date: Jul 20, 2018
Cloud computing has ushered in a golden era for software companies. The cloud’s low barrier to entry allows creativity to flourish, especially for software developers who are creating applications directly on cloud-based infrastructure. Cloud-based infrastructure enables developers to do what they love: solve business problems and bring innovative new ideas to life, using their choice of tools. In a Software as a Service (SaaS) model, applications can easily be deployed to a cloud service, and delivered to clients who appreciate the ease of access and low cost. The cloud model relieves the developer and the enterprise IT professional from the burden of managing or maintaining capital-intense infrastructure. But the cloud’s low barrier to entry also allows competing software providers to enter the market every day, from every sector. Independent software vendors, or ISVs, are pressured by increased competition to deliver their applications faster, with greater functionality and ease of
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Microsoft
By: Microsoft     Published Date: Jul 20, 2018
In our 35-criteria evaluation of sales force automation (SFA) providers, we identified the 10 most significant ones — bpm’online, CRMNEXT, Infor, Microsoft, NetSuite, Oracle, Pegasystems, Salesforce, SAP, and SugarCRM — and researched, analyzed, and scored them. This report shows how each provider measures up and helps application development and delivery (AD&D) professionals make the right choice.
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Microsoft
By: HERE Technologies     Published Date: Jul 19, 2018
Businesses worldwide are being pushed to enhance customer service while streamlining costs and processes. This means looking to solution providers to help reduce the operating costs of vehicle fleets. Discover how HERE Technologies is using location services to boost efficiency, safety, and customer satisfaction. This e-book is for everyone who is developing innovative fleet solutions?that overcome management challenges and help customers gain a competitive advantage
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HERE Technologies
By: Hewlett Packard Enterprise     Published Date: Jul 18, 2018
Most companies would love to move enterprise applications to the public cloud and cut the costs, complexities, and limitations of current infrastructure. Major public cloud providers, such as Amazon Web Services (AWS), Microsoft Azure, and Google Cloud have done well in enabling web, mobile, and content applications in the cloud. These are cloud-native applications designed to use cloud “object” storage, and object storage is very popular for use cases such as backup and disaster recovery. However, enterprise applications typically require “block” storage. Although native cloud block storage exists, it has several shortcomings, particularly around reliability, durability, and lack of data mobility. So, enterprise applications have largely stayed on-premises or in private clouds. Now there’s an innovative new way to move enterprise applications to the public cloud while actually reducing risks and tradeoffs. It’s called multicloud storage, and it’s an insanely simple, reliable, secure w
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Hewlett Packard Enterprise
By: Monetate     Published Date: Jul 05, 2018
According to The Forrester Wave™: Experience Optimization Platforms, Q2 2018 report, as enterprises continue to consolidate online testing, behavioral targeting and recommendations practices, Experience Optimization Platform (EOP) Providers have been differentiating their services in two key areas: the ability to execute tests across digital channels, and sophistication of behavioral targeting and recommendation techniques. This report assesses the current offering, strategy, and market presence of eight EOP providers, including Monetate. In the report you’ll learn: • Three core capabilities Forrester considers requirements for savvy optimization. • EOP evaluation strategies you can use to evaluate your current vendor (or select a new one) • Criteria that Forrester used to determine Monetate as a “Strong Performer”
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Monetate
By: Evariant     Published Date: Jul 02, 2018
Every consumer or patient call into a health system’s call center is an opportunity to create a highly-personalized experience that ensures patient loyalty and extends patient lifetime value. Healthcare providers have a tremendous opportunity to invest in solutions and processes that can transform their call center into a profit center by driving smarter patient engagement. Yet, the majority of call centers today do not deliver the robust, personalized support capabilities today’s patients and consumers expect, and the current healthcare marketing environment demands. Download your free copy of this eBook to learn how to make the transformation from traditional call center to strategic patient engagement engine that drives growth in patient acquisition and lifetime patient value.
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patient experience, call center, improved care continuum, access center, customer experience, patient journey
    
Evariant
By: ForUsAll     Published Date: Jul 02, 2018
Select a 401(k) provider that saves you time, money, and minimizes your compliance liability. Most importantly, partner with an employee-focused 401(k) provider with a track record of helping more employees join and save in the plan — leaving you with happier employees and a 401(k) plan that makes your benefits package even more attractive. And as you evaluate providers, chat with someone from our team and check out our platform. We help our customers achieve 88% participation rates and save 8% on average.
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ForUsAll
By: Zendesk     Published Date: Jun 29, 2018
In the global market for customer service software, Zendesk is once again recognized as a leader in the 2018 Gartner Magic Quadrant for the CRM Customer Engagement Center. Every year, Gartner conducts a thorough analysis of service providers in the customer service and support application space. We believe the Gartner Magic Quadrant for the CRM Customer Engagement Center report provides valuable information for business leaders who seek technology solutions for interacting and engaging with their customers. Zendesk can again be found in the 2018 report’s Leader quadrant, which we consider a reflection of the success of our 125,000 customers, including enterprise clients like Airbnb, Tesco, and the University of Tennessee. The past year alone has included a number of significant milestones for us, including the release of AI-enhanced features for self-service and surpassing $500 million run rate in revenue. As our customer base continues to grow, we strive to be a dynamic vendor for bus
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Zendesk
By: Reputation.com     Published Date: Jun 29, 2018
Creating competitive advantage starts with a sound digital strategy. In a 2017 survey of healthcare consumers across the U.S. from a representative range of demographic groups, we found that 88% of consumers begin their search for healthcare providers online. Consumers rely on search engines and review sites to steer their decisions about where to go for care. What consumers read about you online heavily influences their decision-making. Your reputation is defined at every touchpoint a potential patient has with your doctors and organization on the web — from the doctor or location listing, to patient rating and reviews, to finding the right doctor and reading profiles on your website. Done well, online reputation management (ORM) enables your providers to generate a high volume of representative reviews from the “silent majority,” while providing valuable insights to improve patient experience, make operational improvements and drive new patient appointments.
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Reputation.com
By: Reputation.com     Published Date: Jun 29, 2018
Brand perception begins online, with the local online reputation of doctors, clinics and hospitals. In late 2017, Reputation.com set out to understand how consumers use the internet to look for healthcare services online, particularly when interacting with healthcare-related ratings and reviews. We surveyed healthcare consumers across the U.S. in a representative range of demographic groups for answers to some key questions: • What are consumers and patients really looking for in online reviews? • What ratings and review factors are most important when choosing a doctor? • What sites are most used and trusted for this information? Findings confirmed that online reviews are an essential part of the healthcare consumer’s decision-making. In this report, we’ll look at the key findings in detail.
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Reputation.com
By: IBM     Published Date: Jun 29, 2018
Every day, companies generate mountains of data that are critical to their business. With that data comes a clear challenge: How do you protect exabytes of data that's strewn across global data centers, computer rooms, remote offices, laptops, desktops, and mobile devices, as well as hosted by many different cloud providers, without choking business agility, employee productivity, and customer experience? The solution lies not in throwing more technology at the network, but in taking specific steps to identify malicious actions and respond to them in order to fix the issue, a process known as operationalizing security.
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IBM
By: CA Technologies_Business_Automation     Published Date: Jun 29, 2018
In the 26-criteria evaluation of continuous delivery and release automation (CDRA) providers, we identified the 15 most significant — Atlassian, CA technologies, Chef Software, Clarive, CloudBees, electric Cloud, Flexagon, Hewlett packard enterprise (Hpe), IBM, Micro Focus, Microsoft, puppet, Red Hat, VMware, and Xebialabs — and researched, analyzed, and scored them. We focused on core features, including modeling, deploying, managing, governing, and visualizing pipelines, and on each vendor’s ability to match a strategy to these features. this report helps infrastructure and operations (I&o) professionals make the right choice when looking for CDRA solutions for their development and operations (Devops) automation.
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CA Technologies_Business_Automation
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