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Key to assessing an Employee's Performance is the setting of objectives. A key element of the performance appraisal process should be reviewing how well the employee has performed in relation to objectives that have previously been set for them. For objectives to be useful, it is often said they should be SMART: Specific, Measurable, Achievable, Results orientated, Time framed |
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Results 1 - 25 of 35 matches |
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Take an in-depth look at how employees use e-learning; when and where they do it; what specific skills e-learning has enabled them to develop; how these skills have been put into practice in the workplace; and whether the knowledge gained is widely shared.
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Leadership is an important element of organizational success. So, it is not surprising that many companies look for ways to extend the benefits of leadership development to more employees. Technology-based learning approaches such as online courses, books and video programs can be used effectively to develop employees at all levels.
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| By : SAP |
Published Date: Oct 29, 2007 |
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Discover how public sector agencies are shifting the focus in HR departments from transactional activities to performance with strategic human capital management. SAP solutions support this initiative, helping streamline processes, reduce costs, and optimize finite personnel resources.
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Today's trainers are looking for a fresh approach to online training that lets them launch sessions easily, both proactively (in advance of learning) and reactively (as an educational need comes up). They need interactive online tools that let them deliver and collect feedback, tools that are simple to use for both instructors and attendees. And, always, they need to keep their eye on costs, because even as the need for training rises the budgets for doing so are often on the decline.
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| By : SAP |
Published Date: Jul 16, 2007 |
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These survey findings will identify the industry-reshaping challenges that are compelling innovative professional services firms to improve the return on their investments in talent with a holistic, end-to-end, optimized process. From a recent independent survey of over 250 professional services firms this report highlights the outdated, internal processes professional services firms must modernize to make the most of their talent resources and grow their profits.
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| By : SAP |
Published Date: Jul 17, 2007 |
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Savvy executives know that a talent shortage is coming, if it hasn't arrived already. Talent management, backed by strategic workforce planning, can help companies face this crisis. A report from Business Week Research Services and SAP.
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Agility is an issue that is becoming more and more prominent in businesses across industries. While it is a common goal, its meaning can be somewhat ambiguous. Depending on the context, agility can mean different things to different organizational units. But one common thread persists: the accelerating speed of change. Change is not only driving organizations to keep up and anticipate, but more so to be its catalyst in order to be competitively positioned.
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| By : Cyberoam |
Published Date: Aug 17, 2006 |
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Protecting students from the millions of sites that house pornography, adult chat rooms, violence & hacking can provide not just a safe surfing atmosphere to minors in schools and libraries, but also qualify the institutions for federal E-rate funding through compliance with CIPA - the Children's Internet Protection Act.
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| By : IEX |
Published Date: Nov 02, 2006 |
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This article outlines a structured decision making process. One that’s designed to help contact centers ensure the workforce management system they choose will meet all their requirements today and long into the future.
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Good performance management cannot be reduced to a "magical form," but instead is a process that provides feedback, accountability, and documentation for performance outcomes. It also helps employees to channel their talents toward organizational goals. This paper talks about 4 key areas of Employee Performance Management for your company to focus on.
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A meeting will only be successful if it is managed effectively. Learn the four stages of meeting management and how to utilize each properly.
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| By : IEX |
Published Date: Nov 02, 2006 |
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Skills-based routing allows contact centers to route different types of calls — for example sales, service, and payment processing — to the agents who have the skill necessary for that call. Get this whitepaper now and read why a true skills-based routing approach must consider the actual logic of the ACD routing rules and efficiencies from multi-skilled agents using an integrated simulator to return accurate forecasts, and efficient schedules.
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| By : Infor |
Published Date: Jan 18, 2007 |
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Over the past decade, the concept of lean manufacturing production has gone through a dramatic evolution from an obscure and isolated practice to a mainstream, extensively publicized methodology that is well known throughout the manufacturing and supply chain industry. Download white paper to learn more.
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| By : IEX |
Published Date: Nov 02, 2006 |
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Learn how a self-service approach to contact center workforce management can pay significant dividends in short order, and provide a key differentiator for a workplace in a competitive market.
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| By : TriNet |
Published Date: Mar 12, 2007 |
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Download this insightful Executive's Guide now and learn the four keys to minimizing human capital expenses which are vital to cutting HR costs.
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| By : Infor |
Published Date: Mar 02, 2006 |
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Countless surveys have confirmed that most lean initiatives are abandoned outright or fail to deliver expected and needed results. One well-known lean business consultant estimates that the failure rate is 98%. What is it the 2% of companies know that the others do not? Download this white paper to learn more.
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The Internet and email have stimulated huge productivity gains for employees. Workers quickly and easily access volumes of research on the Web and correspond with a mouse click. Unfortunately, businesses taking advantage of these tools are increasingly faced with daily onslaughts of spam and unwanted Web traffic.
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Use of instant messaging applications-like AOL Instant Messenger, Yahoo! Messenger, MSN Messenger and ICQ-and peer-to-peer applications has grown significantly. Although the benefits of real-time communication offer a productivity benefit to corporate environments, instant messaging and peer-to-peer applications add significant vulnerabilities and risks to an enterprise's security posture.
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How, then, do we deal fairly and firmly with under-performing employees? The secret is to give effective feedback on a regular basis, link that feedback to a 6-12 month coaching plan, link individual coaching plans to your company's performance review process (if you have one), and, if the situation warrants, link that to progressive discipline.
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Everything is negotiable; some people just do not realize it. Discover the 15 principles of successful negotiations and learn what it takes to become a master negotiator in management situations.
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This paper outlines how to source and implement an Employee Performance Management system that is right for your organization.
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With so much of today's commerce being conducted electronically, providing staff with internet access has become a business necessity. The improper use of e-mail and instant messengers can lead to extremely expensive lawsuits, and the proliferation of mobile devices has made it considerably easier for errant employees to steal sensitive information. This white paper will detail the risks to which organizations that do not monitor their employees are exposed and explain the right way for organizations to go about monitoring.
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| By : Magonaga |
Published Date: Jan 14, 2007 |
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This white paper examines how the failure to structure equitable relationships, establish ethical foundations for action and correct blinding group think led to the catastrophic death of a specific corporate organism.
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| By : Infor |
Published Date: Mar 29, 2006 |
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Lean has become the proven approach companies have used in industry after industry to transform into – and maintain position as – leading, dominant, world-class competitors. Yet, many companies that begin the Lean transformation process with energy and resolve fail to sustain and complete the transformation to a Lean organization. Download this white paper to learn more.
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