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Knowledge Management is an umbrella term for making more efficient use of the human knowledge that exists within an organization. The major focus of knowledge management is to identify and gather content from documents, reports and other sources and to be able to search that content for meaningful relationships.
 
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A Guide to Understanding Messaging Archiving

By : Sunbelt Software Published Date: Jan 31, 2008
Messaging archiving can help organizations solve all of these problems and can satisfy a wide range of legal compliance, regulatory, storage management, knowledge management and other problems. This Osterman Research white paper discusses the several reasons to implement a messaging archiving system and provide an overview of Sunbelt Software’s offering focused squarely on the archiving space.
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Sunbelt Software

Accelerating Sales and Marketing with Web Collaboration

By : Citrix Online Published Date: Sep 27, 2007
Thanks to the expanding global workforce, heightened competition and the continued need to cut costs and drive productivity, companies today are facing myriad new challenges. Web collaboration is increasingly becoming an indispensable tool in accelerating sales and marketing processes while simultaneously reducing costs.
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Citrix Online

Citrix GoToMeeting Corporate Product Overview

By : Citrix Online Published Date: Jun 21, 2006
In this overview, read about the benefits of GoToMeeting Corporate, and how it can transform the way online meetings and Webinars are conducted through its unique approach to functionality and cost.
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Citrix Online

Evaluating Financial Management Software - Is It Time for a Change?

By : Microsoft Published Date: Feb 15, 2007
This white paper walks through the key areas of a financial management solution so when you are evaluating current and future financial management software, you are prepared to avoid challenges and maximize your investment.
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Microsoft

ITIL v3: Managing Application and Infrastructure Changes

By : Tideway Systems Published Date: Sep 11, 2007
IT service providers need to offer services that deliver new business opportunities whilst increasing levels of availability, controlling risks and reducing costs. This paper provides you with practical guidance based on the practices in ITIL® V3 that will help you manage application and infrastructure changes and configurations.
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Tideway Systems

Raising the Bar for Training and Productivity with Web Collaboration

By : Citrix Online Published Date: Sep 25, 2007
Today's trainers are looking for a fresh approach to online training that lets them launch sessions easily, both proactively (in advance of learning) and reactively (as an educational need comes up). They need interactive online tools that let them deliver and collect feedback, tools that are simple to use for both instructors and attendees. And, always, they need to keep their eye on costs, because even as the need for training rises the budgets for doing so are often on the decline.
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Citrix Online

The Limitations of Content Caching on Traditional CDNs

By : BitGravity Published Date: Mar 18, 2008
This white paper outlines the limitations of proxy cache networks, presents the attributes and benefits of an ideal solution, and suggests that BitGravity has designed a content delivery system that addresses the needs in marketplace at an affordable price.
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BitGravity

Butler Group on iWay Service Manager

By : iWay Software Published Date: Aug 11, 2006
iWay Service Manager is a complete integrated design environment. From an end-user perspective, it is simply a complete management solution that can be used with the graphical interface to design process-centric applications, without the need for developers to understand or map to the underlying infrastructure.
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iWay Software

Knowledge Centered Support: A Best Practice-Base to Knowledge Management

By : HP BladeSystem Published Date: Jun 05, 2007
Take a best practice approach to knowledge management with Knowledge Centered Support: understand the major benefits and principles of effective Knowledge Centered Support. Read this step-by-step guide for implementing a solution to increase efficiency and end-user satisfaction and reduce total cost of ownership.
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HP BladeSystem

Presenting a Real-Time Enterprise for Your Company

By : Netsuite Published Date: Jul 18, 2003
This exclusive Yankee Group White Paper reveals and examines how mid-size businesses can now build a real-time enterprises and leverage real-time information. Learn how to reduce scattered information and silo databases that prevent your enterprise from achieving operational excellence.
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Netsuite

15 Minute Guide to Enterprise Content Management

By : EMC Published Date: May 08, 2006
The 15 Minute Guide to Enterprise Content Management (ECM) provides a nonpartisan look at the what, why, when, where, how and who of enterprise content management. This guide will give you the basics of ECM and its related technologies, tips for successful implementation.
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EMC

8 Steps to Image Exchange

By : Viewpointe Published Date: Jan 28, 2008
As check electronification progresses, image exchange capability is becoming a business imperative for financial institutions of all sizes to remain competitive. It is evident that this is the direction in which the industry is moving.

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Viewpointe

Website Search -- 4 Steps to Deriving Measurable Benefits

By : ISYS Published Date: Nov 04, 2005
The benefits to an effective search function on your website can be substantial. This white paper leads you through the process of designing and selecting your website search engine, in four easy steps.
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ISYS

WebEx Support Center: Remote Support Security Overview

By : WebEx Communications Published Date: Nov 28, 2005
The purpose of this document is to provide information on the data security features and functions available with WebEx Support Center Remote Support and inherent to the underlying WebEx communication infrastructure known as the WebEx MediaTone™ Network.
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WebEx Communications

X1 Desktop Search Platform: User-Centric Enterprise Information Retrieval and Action

By : x1 Published Date: Nov 07, 2005
This paper describes a new user-centric approach to managing structured and unstructured organizational documents and data. Focusing on end-user features offers significant benefits to corporations, their employees, and their IT managers.
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x1

A Short Guide to Wikis

By : ProjectLocker Published Date: May 16, 2006
This paper provides a brief overview of Wiki and its emerging importance in the business marketplace. It describes ways in which many major corporations are taking advantage of this new social software to transform their business practices, and lays out a short set of guidelines to consider before implementing your own Wiki solution.
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ProjectLocker

Automating Product-Centric Decisions: RuleStream Advances the Technology of Knowledge Capture

By : RuleStream Published Date: Nov 01, 2005
The ability to harness intellectual property and product know-how is a key to competitive advantage. RuleStream appears to have broken through past technological barriers in rules-driven knowledge capture and reuse.
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RuleStream

Another Year on in the ILM Journey

By : Quocirca Published Date: Feb 19, 2007
Quocirca conducted two surveys separated by 12 months that looked at the data management infrastructure of UK and Irish businesses and how this was linked to their ability to respond to the whims of the regulators. In the year between the two surveys a lot had changed.
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Quocirca

Critical Factors for Deploying Real-Time Collaboration

By : SiteScape Published Date: May 15, 2006
To be leaders in their industry, financial companies must implement collaboration technologies such as workflow, instant messaging and virtual workspaces. Download this free white paper, written by a financial industry consultant.
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SiteScape

Cost of Losing Information

By : XOsoft Published Date: Dec 20, 2005
The primary information management concern in the enterprise today is to ensure that the knowledge necessary to drive critical business processes is available where it needs to be, when it needs to be. The costs of failure to do this are high. 
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XOsoft

Content Security: Securing Internet Communications

By : Quocirca Published Date: May 04, 2005
This report summarises the business impacts of breaches in security caused by malicious content, for example in terms of data confidentiality and loss of service, and considers how today’s threats differ from their historical counterparts.
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Quocirca

Connectivity and SOA: Embracing Old Assets, Furthering the New

By : Quocirca Published Date: Sep 13, 2006
Service Oriented Architectures (SOAs) will provide greater flexibility for those utilizing them, but will also bring greater issues for data and functional connectivity.  This paper contrasts and compares the capabilities of a point-to-point and an enterprise service bus approach.
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Quocirca

Don't say Web 2.0, say Intranet 2.0

By : Concentra Published Date: Feb 28, 2008
There is a lot of interest at the moment in Web 2.0, a catch-all term for ways of making websites much more dynamic and socially interactive. What is a pity is that all the jargon about mash-ups and social media might suggest opening up your online presence this way will require lots of investment in arcane or unproven technology.
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Concentra

Enhancing Productivity of Product Teams

By : KM Sciences Published Date: Oct 17, 2006
A Project Team creates mountains of data during project implementation. The effort required to maintain and collaborate this information is a challenge. Take a look at how we can wrap our arms around it.
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KM Sciences

Ensure the Integrity of your Content: ProofMark System Technical Overview

By : ProofSpace Published Date: Dec 17, 2007
This paper details the processes by which ProofMark tags electronic records with a self-validating cryptographic seal that acts as a "tamper indicator" based on a true and provable time-reference datum.  With this it is able to provide instantaneous and irrefutable proof of authenticity, no matter where the data resides or who has controlled it.
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ProofSpace
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More Knowledge Management Topics
Collaboration, Collaborative Commerce, Contact Management, Content Delivery, Content Integration, Content Management System, Corporate Portals, Customer Experience Management, Document Management, Information Management, Intranets, Messaging, Records Management, Search And Retrieval, Search Engines, Secure Content Management, SLA
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