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In the fields of packet-switched networks and computer networking, the traffic engineering term Quality of Service (QoS) refers to the probability of the telecommunication network meeting a given traffic contract, or in many cases is used informally to refer to the probability of a packet succeeding in passing between two points in the network within its desired latency period.
 
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True End-to-End Service Assurance for MPLS VPNs

By : CA NVM Published Date: Apr 29, 2008
End-to-end performance management and flexible provisioning is at the heart of premium service offerings. With its strong position in the Business Service Management space, CA provides the solutions for service providers to manage VPNs proactively for consistent SLA compliance. MPLS VPNs, combined with QoS, give service providers a competitive advantage by managing both classes of service and applications. Information exchange with Operational Support Systems accurately keeps up with customer network changes and additions.
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CA NVM

Compare the 5 Leading IP Phones

By : VoIP-News Published Date: Jan 02, 2008
Adopting IP phones can deliver significant benefits to a business, whether it's improving employee productivity or delivering better customer service. Find out which manufacturers and models deliver on this promise. Download this guide now to learn more.
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VoIP-News

Fortis Turkey Increases Quality of Customer Services with Improved Network Management

By : CA NVM Published Date: Jan 09, 2008
Providing highly available financial services to its customers is a cornerstone of Fortis Turkey’s strategy for growth. Fortis aims to double its market share in selected products in Turkey by 2009. Delivering quality of service throughout this period is critical for the bank’s profitability and competitive advantage. With the bank’s 270-plus Turkish branches and 4,975 staff reliant on IT to deliver services across a range of channels and process customer transactions, Fortis Turkey must be able to guarantee the availability and performance of its network.
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CA NVM

Managing Voice over IP for Successful Convergence

By : CA NVM Published Date: May 16, 2006
Voice over IP (VoIP) has much to offer in cost savings but some customers have concerns about VoIP call quality compared to the quality of traditional voice services. This white paper will help you learn how to take the right steps so that voice quality is assured. It leads you through the pre-deployment assessment and describes how quality of service should be applied to ensure your production network will meet users' expectations.
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CA NVM

Service-Embedded Network Management

By : MASERGY Published Date: Dec 07, 2006
This paper will explore the problems inherent in an overlay management approach and describe a new approach that allows for the management of the wide-area network to be not only offered as a service, but actually embedded in the network itself, resulting in several incremental benefits to the enterprise.
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MASERGY

Virtual Support Networks: 10 Tips for Delivering Managed Services to On-Site Systems

By : WebEx Communications Published Date: Apr 06, 2005
The business of taking care of remote hardware and software has never been bigger. These opportunities are being driven by CIOs’ need to manage cost and risk carefully. With research showing that 47% of IT spending going to total cost of support and maintenance (TCSM), outsourcing system management to specialists makes sense for the buyer. But where does it leave the provider?
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WebEx Communications

Building Reliable IP Telephony Systems

By : ShoreTel Published Date: Aug 10, 2006
One of the most important pieces of keeping a business afloat is reflected in its voice system. This white paper takes a comprehensive, yet understandable, look into the world of IP telephony systems by defining reliability and availability, and discussing the important pieces to review when selecting a voice system.
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ShoreTel

Configuring Quality of Service: Prioritizing Network Traffic

By : Astrocom Published Date: Apr 08, 2008
Quality of Service (QoS) enables outbound network traffic to be identified and controlled to give priority to certain types of traffic. Network traffic may be categorized based on a variety of criteria including addressing information, protocol, port number (TCP and UDP), and packet length.
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Astrocom

Data Center Consolidation: Management Foundation Based on Service-Driven Operations

By : HP Published Date: Nov 15, 2006
Planning to consolidate your data centers?  The focus of your consolidation strategy is providing value as well as decreasing your cost structure.  We invite you to read the Butler Group/DataMonitor white paper on this topic and see how this approach can help you set a solid yet flexible foundation for your IT operation going forward.

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HP

ESG Lab Field Audit

By : Riverbed Published Date: Jul 16, 2007
Many companies have successfully implemented Riverbed WDS solutions within their Cisco networks. This ESG Lab Field Audit documents the success that these Riverbed customers have experienced with a focus on configurations and installation experiences. Download today and learn how Riverbed technology supports valuable networking technologies including PoE, VOIP and QoS. Access now.
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Riverbed

Find The Best VoIP Provider For the Small Business: How to Tell If It's Right for Your Business

By : Covad Published Date: Aug 29, 2006
In this insightful analysis, you'll discover how the best VoIP provider can help your small business save money, become more agile, and even look larger.
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Covad

HP Renew Program: Nine Step Quality Check Process

By : HP Published Date: Sep 06, 2006
This nine step process ensures all Renew products are restored to be equivalent to new product standards. Click here to find out what each of the nine steps are.
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HP

Introduction to Quality Of Service

By : Global Knowledge Published Date: Dec 20, 2005
With increasing bandwidth demands being placed on your network, prioritizing traffic is a growing concern. Quality of Service (QoS) offers a practical solution for ensuring the delivery of critical data. This paper introduces the concept of QoS and covers topics such as management, applications, and cost. Also included is a 19-question exam to test your QoS knowledge.
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Global Knowledge

InfoTech Report: Strategies for IP Telephony Evaluation and Migration

By : ShoreTel Published Date: Aug 10, 2006
The intent of the research was to focus on the challenges and success factors encountered after deploying an IP telephony solution. Read this report to identify migration strategies and see candid insights from companies that have deployed VoIP solutions.
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ShoreTel

Multi-layered Security Solutions For VoIP Protection

By : Internet Security Systems Published Date: Dec 13, 2005
Voice over Internet Protocol (Voice over IP or VoIP) allows users to make phone calls over the Internet, or any other IP network, using the packet switched network as a transmission medium rather than the traditional circuit transmissions of the PSTN. As the technology has become more reliable in recent years, companies have been moving to VoIP for a number of reasons.
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Internet Security Systems

Network Readiness For VoIP

By : ShoreTel Published Date: Aug 10, 2006
Enterprises are rapidly adopting IP telephony for cost savings, productivity gains and business innovation, but delivering a high quality voice service takes more than just buying the latest IP telephony equipment. Learn more about deploying IP telephony in your enterprise.

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ShoreTel

Practical Power Guidelines for VoIP and Internet Telephony Applications

By : Tripp Lite Published Date: Jan 01, 2005
Voice over IP (VoIP) is exploding in popularity as an application for business data networks. As a result, a company can lower its hardware and service costs while raising productivity through the use of more customizable telephony applications.
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Tripp Lite

QoS, QoE and Total Customer Experience

By : MASERGY Published Date: Jul 03, 2007
Organizations of all sizes are evolving to an enlightened, business-focused method of choosing network services and service providers called Total Customer Experience (TCE). This white paper describes the evolution toward a TCE approach and the benefits and clarity that TCE brings to the marketplace.
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MASERGY
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Quality Of Service, Remote Access, Remote Network Management, Server Hardware, Servers, Small Business Networks, TCP/IP Protocol, Test And Measurement, Traffic Management, Tunneling, Utility Computing, VPN, Wide Area Networks, Active Directory, Bandwidth Management, Convergence, Distributed Computing, Ethernet Networking, Fibre Channel, Gigabit Networking, Governance, Grid Computing, Infrastructure, Internetworking Hardware, Interoperability, IP Networks, IP Telephony, Local Area Networking, Load Balancing, Migration, Monitoring, Network Architecture, Network Management, Network Performance, Network Performance Management, Network Provisioning, Network Security, OLAP, Optical Networking
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