You already know the statistics - lean can allow you to become very profitable and competitive. It will shorten your lead-times, reduce inventories, cut operating costs, free up resources, and more. But, countless surveys have confirmed that most lean initiatives are abandoned outright or fail to deliver expected and needed results.

One well-known lean business consultant estimates that the failure rate is 98% (as measured by little impact to the bottom line), and we have found little reason to doubt these findings. What is it the 2% of companies know that the others do not? Are these successes confined to a restricted list of industry sectors, or even narrower list of company types?

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