Automating the milking process has resulted in a vast increase in demand for the software that T G Allison supplies and manages. To cope with demand, T G Allison employees were frequently driving more than 200 miles per week across West Wales to set up and continually manage numerous software installations. T G Allison wanted to find an easier way to deliver top-class customer service without a site visit each time something went wrong. And in the process, they hoped to reduce the company’s carbon emissions by spending less time on the road.

Find out how GoToAssist helped T G Allison achieve their goals.