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Remote Access is the ability to log onto a network from a distant location. Generally, this implies a computer, a modem, and some remote access software to connect to the network. Whereas remote control refers to taking control of another computer, remote access means that the remote computer actually becomes a full-fledged host on the network. The remote access software dials in directly to the network server.
 
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The Benefits of Identity & Access Management

By : A10 Networks Published Date: Apr 14, 2006
Download this white paper to learn how IAM projects can be practical, affordable and provide quick ROI for companies of all sizes.
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A10 Networks

WiMAX Remote Cabinet Solutions

By : Asentria Corporation Published Date: Aug 30, 2007
One of the greatest challenges to any advanced wireless operation is the maintenance of continuous and economical service. Today’s networks have evolved into business-critical services that organizations rely upon every day. However, unplanned remote site downtime due to equipment and power failure, and adverse environmental conditions can severely impair network service.
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Asentria Corporation

Remote Site Management Solutions Address SNMP Weakness

By : Asentria Corporation Published Date: Aug 30, 2007
SNMP (Simple Network Management Protocol) is an industry standard network management protocol for managing wide area and local area networks. It is easy to use, cost-effective, and is built into most networking devices. One of SNMP’s best assets is its use of in-band management, yet, this is also its biggest weakness.
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Asentria Corporation

Remote Monitors: Putting Yourself on Notice

By : Asentria Corporation Published Date: Aug 30, 2007
The proliferation of remote and unmanned facilities is exposing many enterprises to devastating events. The need is to not only detect a threatening condition, but to also get a precise message to the person who is prepared to do something about it.
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Asentria Corporation

The SSL VPN Buyer's Guide

By : Aventail Published Date: Jun 21, 2006
The SSL VPN Buyer's Guide describes the 20 most important purchase requirements and 37 crucial questions you should ask before choosing an SSL VPN vendor.
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Aventail

Increase Productivity and Reduce Security Risks for Teleworkers

By : Aventail Published Date: Jun 21, 2006
Learn how to adequately protect your network while expanding your remote access capabilities. Read the free white paper, 'Increase Productivity and Reduce Security Risks for Teleworkers'.
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Aventail

Why Replace your IPSec for Remote Access

By : Aventail Published Date: Jun 21, 2006
To thrive in an increasingly competitive world, forward-thinking organizations are encouraging workforce mobility.  Read this white paper by security expert Dave Piscatello, for an assessment of key attributes in a secure remote access solution and how you can benefit from replacing your IPSec VPN.
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Aventail

The Remote Access Imperative in Disaster Recovery

By : Aventail Published Date: Jun 21, 2006
Disaster recovery is not only needed for catastrophic events like natural disasters or pandemics, but for any event, like a snow storm or power outage that keeps your workers from getting to the office and disrupts your business. This white paper by business continuity expert Tim Clark of Fact Point Group, explores best practices for disaster recovery and the key role of SSL VPNs in that process.
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Aventail

End Point Control: Secure Remote Access with Reduced Risk and Increased IT Control

By : Aventail Published Date: Jun 21, 2006
This white paper summarizes the capabilities of Aventail End Point Control and explains the range of features that increase IT control and data protection by giving users access that's finely tuned to the risks of their environment.
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Aventail

The SSL VPN Technical Primer

By : Aventail Published Date: Jun 21, 2006
The SSL VPN Technical Primer explains how SSL VPNs work, and includes an objective comparison of the distinguishing factors between IPSec and SSL VPN technologies. You'll learn why these two technologies, based on fundamentally different designs and methodologies, each serve specific use cases best.
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Aventail

Centralized Data Center Management Software: Best Practices to Control Your Data Center

By : Avocent Published Date: May 11, 2006
This white paper details best practices for achieving secure access to any server or network device from a single interface in your data center. Topics covered include centralized access and control, integrating management tools, KVM server management, serial over IP, power management over IP, and full remote access.
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Avocent

Secure Remote Vendor Access to the Enterprise Data Center

By : Axeda Corporation Published Date: Sep 05, 2007
Enabling IT equipment vendors to perform remote service on your data centers helps maximize uptime and lower TCO—but at what risk? Dial-up modems and VPNs introduce security vulnerabilities and lack sufficient auditing capabilities—making it virtually impossible to track external access and maintain data center security. Download this white paper to learn how you can manage security risks, lower service-related costs, achieve regulatory and internal compliance, and more.
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Axeda Corporation

Meeting SOX, PCI, and HIPAA Compliance with Secure and Auditable Vendor Access

By : Axeda Corporation Published Date: Nov 08, 2007
How secure are the VPNs and modems that your vendors and partners use to access your data center? Can you confidently track all activity to meet SOX, PCI, and HIPAA compliance requirements? Learn how Axeda ServiceLink for Data Centers empowers you to provide your vendors and partners with secure and auditable access to your mission-critical data center.
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Axeda Corporation

Support Virtualization: Productivity Gains from Making Remote Support Virtual

By : Bomgar Published Date: Feb 12, 2008
Support virtualization enables your support reps to be at multiple locations at once, solving support issues with unbelievable speed and effectiveness.  Over 3,500+ organizations have virtualized their support reps and have decreased IT costs while increasing support rep productivity.
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Bomgar

Quick Guide to Driving Business Value from ITIL Initiatives

By : Bomgar Published Date: Jan 29, 2008
Organizations implemented ITIL with the goal of creating a set of standards to ensure the delivery of high-quality and efficient technical support. However, many organizations are now looking to realize near-term business value from their investments in ITIL. This ITIL Quickguide outlines how organizations can leverage remote support solutions to accelerate ITIL initiatives and realize near-term business value.
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Bomgar

Butler Group Technology Audit: CA Identity and Access Management Suite (v.8)

By : CA Published Date: Apr 12, 2007
Across all sectors of industry, business systems users demand access to information sources that need to be properly protected in order to ensure that information integrity is maintained. In today’s highly-regulated business environments, only users with the correct access privileges can be allowed to gain entry to key corporate information systems.
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CA

Voice Network Security: Strategies for Control

By : CA NVM Published Date: Jan 18, 2006
How important is security to enterprise technology management? In a recent survey by Gartner, enhanced security is at the top of the CIO agenda in 2005. With voice platforms now integrated into the corporate network, and voice applications entrenched in everyday business operations, the burden of safeguarding voice systems now lies within the IT domain.
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CA NVM

Technology Provider Enhances Customer Relations and Revenue Potential with Flat-Rate Online Meetings

By : Citrix Online Published Date: Nov 23, 2005
Why invest in a product if its ongoing cost discourages you from using it? That was the question facing Michael Steelman, director of support services for First Data Systems. For years, the company's sales team relied on an expensive per-minute online meeting product for performing live demonstrations to remote prospects. Finally, the constant, cumulative fees became so cost-prohibitive the company shied away from using the product except in the most urgent situations.
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Citrix Online

The Power of Remote Support in Battling Today’s Top Customer Support Issues

By : Citrix Online Published Date: Jul 05, 2007
By working closely with customer service and support executives across high tech hardware and software, broadband, consumer electronics, retail, telecommunications and other technology-related industries, the Service and Support Professionals Association (SSPA) has identified 6 key business issues facing service and support managers today.
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Citrix Online

Making the Choice Between On-Premise and On-Demand Solutions

By : Citrix Online Published Date: Feb 01, 2008
The purpose of this guide is to help business and IT decision-makers make educated choices between traditional, on-premise products and the new generation of on-demand solutions.
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Citrix Online

Case Study: TG Allison

By : Citrix Online Published Date: Mar 10, 2008
Automating the milking process has resulted in a vast increase in demand for the software that T G Allison supplies and manages. T G Allison wanted to find an easier way to deliver top-class customer service without a site visit each time something went wrong. And in the process, they hoped to reduce the company’s carbon emissions by spending less time on the road.
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Citrix Online

Remote Service Applications for Professional Services: Better Margins at a Fraction of the Cost

By : Citrix Online Published Date: Jan 14, 2008
The delivery of professional, consultative services to a varied client base is a common function in today’s business. It is critical to client management to provide a sense of intimacy and a “high tech, high touch” relationship. But on the other hand, the costs associated with personal service delivery can be prohibitively high for the professional services organization.
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Citrix Online

Building a Business Case for Remote Support

By : Citrix Online Published Date: Aug 27, 2007
No company today will approve expenditures for new service and support technology without an understanding of the return on investment (ROI) for the project. Luckily, companies with strong metrics programs in place will find building the business case for productivity-enhancing software a straightforward process.
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Citrix Online

Top 5 Initiatives for Achieving Breakthrough Customer Support

By : Citrix Online Published Date: Jan 11, 2008
Through member conversations, conference presentations and Webcast Q&A, the SSPA has identified the top 5 initiatives technical support centers should pursue in order to deliver breakthrough customer support and enable customer success. This white paper will provide a roadmap for companies looking to improve all aspects of their support operation, addressing people, process and technology issues, with special attention paid to the role of remote support technology as a key enabler of success.
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Citrix Online

Top 10 Tips for Web-Based Collaboration in SMBs

By : EMC Insignia Published Date: Aug 01, 2006
The following tips can help you select Web-based collaboration software that offers all the features you need to get your entire team working together effectively.

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EMC Insignia
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