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Electronic Business, or "e-business", may be defined broadly as any business process that relies on an automated information system. Today, this is mostly done with Web-based technologies. Electronic business methods enable companies to link their internal and external data processing systems more efficiently and flexibly, to work more closely with suppliers and partners, and to better satisfy the needs and expectations of their customers.
 
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How Lack of Identity Federation Leads to End-User Confusion and Increased Help Desk Calls

By : CA Published Date: Mar 25, 2008
Today’s enterprises rarely operate alone. Partnerships, outsourcing, external contractors and suppliers, and other cooperative agreements are all vital to today’s enterprises. These agreements generally require collaboration and interoperation, both organizationally and between their IT resources. They require the ability for users in one organization to easily work with resources provided by another.

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CA

IT Security Management As a Business Enabler

By : CA Published Date: Oct 02, 2006
This paper explores the ways in which integrated security management, particularly identity management, can help you strengthen your existing customer relationships, expand your partner ecosystem, and help you grow your business.
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CA

CA SiteMinder: Security for Enterprise Web Applications

By : CA Published Date: Dec 01, 2006
This technical white paper explains how CA SiteMinder provides all the essential security services required to meet the challenge of building and managing secure websites, while also including management features and technical capabilities that can reduce the total cost of ownership.
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CA

The Business Value of Identity Federation

By : CA Published Date: Jan 02, 2007
Today, the Internet, Internet technology and standards have matured to the point that effective coordination and mass integration between trading partners is now achievable and affordable. This white paper discusses these issues in depth and explains the role of federated identity in general.
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CA

Universal Federation Architecture: Enabling Unified Identity Federation & Web Services Security

By : CA Published Date: Dec 01, 2006
Effective identity federation benefits both users and enterprises. It provides the end-user with a seamless cross-domain Internet experience through single sign-on and it allows the enterprise to expose resources to a larger class of users not directly administered by the enterprise. Learn more in this white paper.

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CA

How Can Identity and Access Management Help Me To Improve Compliance and Drive Business Performance?

By : CA Published Date: Nov 08, 2007
CA Identity and Access Management automates the management of user identities and ensures that only properly authorized users can access critical IT resources from the Web to the mainframe. It empowers your organization to reduce IT costs, mitigate overall security risk, enable new business opportunities and deliver continuous regulatory compliance.
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CA

Increasing Email Deliverability: Getting Email to the Inbox

By : Campaigner Published Date: Jan 24, 2008
This white paper is designed to educate you about the main obstacles that can prevent your email from reaching a recipient’s inbox; and the simple tactics that you can implement to avoid these obstacles.
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Campaigner

Email Marketing ROI: Driving ROI Through Email Relevance

By : Campaigner Published Date: Jan 24, 2008
This informative white paper provides 10 great tactics to get you started trying to make that prediction come true. Read this white paper to learn more on how you can drive your email marketing ROI through email relevance.

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Campaigner

Growing Opt-in Lists: Turning Web Browsers into Buyers

By : Campaigner Published Date: Jan 24, 2008
Email marketing is by far the best way to attract interest in, build desire for, and generate sales of your products and services. Without a well-managed opt-in email list, you can say goodbye to your email marketing investment. This white paper provides powerful tactics to help you grow bigger, better and more relevant opt-in lists - and turn your Web browsers into buyers.
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Campaigner

Network Faxing and the Health Insurance Portability and Accountability Act (HIPAA)

By : Castelle Published Date: Feb 01, 2006
Easily implemented and integrated with electronic medical record systems, network fax servers can play a valuable role in supporting HIPAA objectives, offering a standardized, enterprise-wide faxing solution, and helping to maintain a high standard of security, efficiency and organization.
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Castelle

Securing Web Applications: The Time Is Now

By : Cenzic Published Date: Jul 01, 2006
Enterprises need to utilize software testing that can automatically review applications for security problems. This document examines the market drivers and technology associated with software security code review products and discusses how Cenzic is addressing this urgent need.

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Cenzic

Application Security: No Room for False Positives

By : Cenzic Published Date: Jul 01, 2006
Enterprises are responding to new threat on communication protocols by hardening Web applications, and they are increasingly turning to Web application security assessment tools to improve the security of their applications. This report examines why high accuracy is critical to the effectiveness of the tools, and it discusses how Cenzic Hailstorm addresses this problem.
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Cenzic

Creating Competitive Advantage in Demanding Retail Environments

By : CommercialWare Published Date: Jan 09, 2007
This paper explores what cross-channel transparency looks like through the consumer's eyes, the costs retailers incur by maintaining the status quo, and key steps retailers need to consider as they undertake cross-channel initiatives.
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CommercialWare

Growing Gift Card Demand Evokes Change

By : CommercialWare Published Date: Feb 05, 2007
Customers enjoy buying and receiving gift cards. The new challenge is for retailers to provide gift cards that mesh with the way customers want to use the cards. Many early systems cannot efficiently support the changes in demand.
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CommercialWare

Beyond Email: Integrated Online Tools for Managing The Customer Relationship Lifecycle

By : Connectus Published Date: Dec 20, 2005
Long ago dubbed the 'killer app', email marketing has now reached the height of its potential and is poised to assume its place as the medium of choice for maintaining customer relationships. In fact, despite the threat of spam, marketers are continuing to turn to email marketing initiatives - with impressive results. Email marketing continues to be the most affordable, efficient and personalized way to connect with clients and future prospects.
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Connectus

Making the Case for a Social Media Strategy

By : Cymfony Published Date: Jul 11, 2006
Social media - online sites like blogs and discussion boards where consumers create and share information and opinions directly with each other - are beginning to affect brands. Download this white paper now to understand the importance of a social media strategy, and how to make the case to management.
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Cymfony

The Changing Face of PR

By : Cymfony Published Date: Oct 19, 2006
This white paper summarizes the status of current trends in public relations and provides PR professionals with recommendations for actions to take in 2007 to begin to evolve their communications strategies and tactics.
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Cymfony

Leave Your Parachute at Home: 7 Tips for Real-World Businesses in Second Life

By : Elastic Collision Published Date: Feb 14, 2008
Media coverage of Second Life typically favors the opinions of industry analysts and naysayers. All too often, the concerns of regular users are overlooked. In October 2007, as part of a larger survey, we asked more than 800 Second Life residents what advice they would give to real-world organizations establishing a presence in Second Life.
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Elastic Collision

What to Look for in Help Desks

By : Elementool Inc. Published Date: Jan 28, 2008
A help desk is a very helpful customer service tool for businesses operating a website online. Doing business online creates a distance between the business and the customer. Customers are not dealing with a person face-to-face anymore. This makes being quick to respond to customer issues very important and that is where a help desk comes in.
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Elementool Inc.

Customer Reviews Drive Online Satisfaction, Recommendation and Loyalty

By : ForeSee Results Published Date: Jul 19, 2007

Online retailers are always on the lookout for ways to improve the online shopping experience and stay ahead of the competition. Adding consumer product reviews is one such way. As part of the analysis of the Spring 2007 edition of the Top 100 Online Retail Satisfaction Index, we delved into the data specific to consumer product reviews to answer pertinent questions.


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ForeSee Results

How to Acquire Satisfied and Loyal Online Customers

By : ForeSee Results Published Date: Jul 20, 2007
This report analyzes satisfaction of the various methods of generating site traffic (email, search marketing, recommendations, shopping comparison sites, etc.) to see which result in the most satisfied customers -- who are also more likely to purchase in the future and recommend the site to others.
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ForeSee Results

Automating Vulnerability Management for PCI DSS Compliance

By : GFI Published Date: Jul 06, 2007
This white paper identifies the problems encountered in addressing network security risks through vulnerability management. It describes how automated vulnerability management contributes to compliance with industry standards such as the Payment Card Industry Data Security Standard (PCI DSS) and assists you in proactively identifying security weaknesses before these are exploited.
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GFI

Automated Event Log Management for PCI DSS Compliance

By : GFI Published Date: Jul 05, 2007
This white paper highlights why organizations need to implement event log auditing as an integral part of their security policy to meet industry standards such as the Payment Card Industry Data Security Standard (PCI DSS).
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GFI

Security at the Next Level: Are Your Web Applications Vulnerable?

By : HP Published Date: Oct 15, 2007
Are your Web applications vulnerable? What techniques are hackers using to exploit Web-based applications and how can you protect your site? Unfortunately, most security products available today cannot adequately examine the applications that reside on your Web server! Yet these applications often provide backend access to confidential data!
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HP

5 Tips to Turn Your Website into a Marketing Machine

By : Hubspot Published Date: Nov 13, 2007
Learn how you can transform your website into a marketing machine that attracts qualified prospects and converts a higher percentage of them into paying customers.  This Internet marketing whitepaper discusses 5 tips you can implement today to leverage the Internet and reach your customers more effectively.
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Hubspot
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