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A Videoconference (also known as a videoteleconference) is a set of interactive telecommunication technologies which allow two or more locations to interact via two-way video and audio transmissions simultaneously. It has also been called visual collaboration and is a type of groupware. |
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| By : Aomega |
Published Date: Jan 18, 2007 |
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This white paper summarizes Enterprise Video Communications (EVC) and includes a high level plan to perform an EVC assessment helping ensure deployment success.
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| By : Avaya |
Published Date: Mar 14, 2007 |
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Unified communications has the potential to dramatically simplify and improve enterprise communications, as well as improve business agility. By integrating various forms of communications, such as voice, video, instant messaging, conferencing, presence and voicemail, individuals can more effectively control and manage their inbound and outbound communications sessions, and enterprises further stand to benefit.
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This white paper describes the results of a survey of 533 trainers conducted in December 2006-January 2007 concerning the usage levels, benefits, and justifications for web conferencing as a training application. It explores trainer attitudes concerning the relationship between a variety of synchronous and asynchronous tools, as well as the impact of web conferencing on live, in-person training.
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Xpitax offers overburdened CPAs the ability to outsource tax preparation and other accounting functions to highly trained professionals overseas, achieving cost savings and improved efficiency. However, the actual process of outsourcing can be fraught with concerns on the part of clients.
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Papa John's is expanding rapidly with aggressive plans to open dozens of stores each year around the world, including Asia, Europe and Latin America. And because Papa John's provides valuable marketing guidance and training to franchisees, replacing travel with typical audio calls wasn't enough.
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Generating qualified customer leads and reaching more prospective customers is tough for most businesses. To gain new prospective customers, MarketSharp salespeople routinely traveled to distant cities to conduct in-person sales seminars. Any time they traveled, it could be a three-day ordeal for a one-day event. The travel costs and productivity losses were terrible.
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To reach their business goals, marketing professionals must leverage new technologies. Web conferencing and collaboration tools can facilitate marketing initiatives, letting marketers meet with prospects and clients anywhere, anytime, in an Internet-based, real-time environment. The technology offers rich functionality, including file and application sharing, annotation, online chat, polls and surveys and Web co-browsing and recording, among other features.
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To reach their business goals, sales professionals must leverage new technologies. Web conferencing and collaboration tools can facilitate sales initiatives, letting salespeople meet with prospects and clients anywhere, anytime, in an Internet-based, real-time environment. Best of all,Web conferencing is a perfect way to cost-effectively deliver presentations, product demonstrations, meetings, seminars and training in today's increasingly virtual workplace.
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In the eye care industry, First Insight is clearly the leader in practice management and electronic medical records software. The company's software solutions are comprehensive and sophisticated. Because the software is powerful and includes multiple office solutions, the company needed an easy way to educate distant customers about key features, demonstrate its products to far-away prospects and collaborate with software engineers located around the world.
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CheckPoint HR is in the middle of tremendous growth. In just two years, the human resource technology company has expanded from servicing about 400 worksite employees (WSE's) to over 20,000. David Flook, a partner at CheckPoint HR, chalks up this impressive growth to his company's unique approach to providing Web-based services for mid-market companies.
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For almost 40 years, COCC has provided enterprise processing solutions to community financial institutions throughout the northeastern United States. The success of its products has encouraged the company to expand rapidly to other areas of the U.S., resulting in more travel costs. The company found part of the solution in Citrix® GoToMeeting™ Corporate.
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Many businesses have harnessed the unique capabilities of web conferencing to move their outbound marketing programs to the Internet and virtualize their sales activities. On the surface, the apparent benefits appear to include lower costs and increased sales – but do the benefits go deeper? What are the pitfalls? And are there particular steps in the sales process that work better than others?
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Consultants and other professional services firms offer a unique product: themselves. This means they are constantly faced with a dilemma: how does one maximize productivity, and be billable with products and services while simultaneously marketing and selling their services? One way is to turn to web conferencing to extend reach, create new products, enhance relationships, and build sales pipelines. But do the benefits go deeper?
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Corporate training has never been more important. Organizations today are managing a growing number of remote workers, as well as partners, suppliers and customers. In this increasingly global and competitive marketplace, those same employees and constituents need to be increasingly well educated, both to do their jobs effectively and to make the most of the products and services at their disposal.
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This document provides a technical description of the security features built into GoToMeeting. It has been written for technical evaluators and security specialists who are responsible for ensuring the safety of their company’s network and the privacy and integrity of business communications.
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Effective teaming over distances can be challenging as it requires a set of tools and a mindset open to teaming. To assess the current “state of the art” in collaboration, Wainhouse Research and Citrix surveyed over 1,500 respondents during July-September 2007 regarding attitudes and use cases for web conferencing to support collaboration inside and outside their businesses.
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Web conferencing can enable geographically dispersed employees to improve their productivity by allowing them to collaborate online. It can also be used for internal or external training purposes. It can also be used as a cost-effective sales tool to reach new customers located remotely.
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Thanks to the expanding global workforce, heightened competition and the continued need to cut costs and drive productivity, companies today are facing myriad new challenges. Web collaboration is increasingly becoming an indispensable tool in accelerating sales and marketing processes while simultaneously reducing costs.
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In this overview, read about the benefits of GoToMeeting Corporate, and how it can transform the way online meetings and Webinars are conducted through its unique approach to functionality and cost.
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Today's trainers are looking for a fresh approach to online training that lets them launch sessions easily, both proactively (in advance of learning) and reactively (as an educational need comes up). They need interactive online tools that let them deliver and collect feedback, tools that are simple to use for both instructors and attendees. And, always, they need to keep their eye on costs, because even as the need for training rises the budgets for doing so are often on the decline.
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| By : Quocirca |
Published Date: Mar 11, 2007 |
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After the relative anonymity and privacy of more discrete forms of communication – letters, email, the telephone – is the experience useful and comfortable for the individual and does video now add sufficient value to the organization to justify the cost?
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Adopting IP phones can deliver significant benefits to a business, whether it's improving employee productivity or delivering better customer service. Find out which manufacturers and models deliver on this promise. Download this guide now to learn more.
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Enterprises around the world are discovering new ways to optimize business processes using on-demand web services. These businesses use WebEx online collaboration applications to reach, educate, and support a growing number of employees and customers. Companies can now collaborate anywhere, any time, without boundaries.
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Those businesses that have actively fostered deployment of e-learning into all points of the enterprise are now in the enviable position of experiencing geometrically increasing levels of operational and strategic efficiency. And those corporate learning officers and training managers that went through the arduous process of developing a business case in support of e-learning are now key strategic players in their organizations.
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The purpose of this document is to provide information on the data security features and functions available with WebEx Support Center Remote Support and inherent to the underlying WebEx communication infrastructure known as the WebEx MediaTone™ Network.
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