<![CDATA[whitepapers.windowsecurity.com/Enterprise Applications/Customer Service]]> http://whitepapers.windowsecurity.com/enterprise-applications/enterprise-applications/ <![CDATA[Using Proven Personalization Techniques]]> http://whitepapers.windowsecurity.com/whitepaper283/ 2007-08-15 14:43:04 <![CDATA[Beyond Email: Integrated Online Tools for Managing The Customer Relationship Lifecycle]]> http://whitepapers.windowsecurity.com/whitepaper294/ 2007-04-16 22:20:12 <![CDATA[Human Resource Management and the Cellular Retailer]]> http://whitepapers.windowsecurity.com/whitepaper314/ 2007-08-27 15:02:36 <![CDATA[Helpdesk Password Resync]]> http://whitepapers.windowsecurity.com/whitepaper502/ 2007-04-27 08:49:41 <![CDATA[Solving the Onsite Spares Inventory Challenge by Reverse-Engineering the Service Chain]]> http://whitepapers.windowsecurity.com/whitepaper573/ 2007-04-29 16:18:48 <![CDATA[Knowledge Management: The Power of Leveraging Information]]> http://whitepapers.windowsecurity.com/whitepaper596/ 2007-04-30 09:06:46 <![CDATA[The Agile Service Operation Embraces Technology]]> http://whitepapers.windowsecurity.com/whitepaper633/ 0000-00-00 00:00:00 <![CDATA[Network Faxing with Castelle Network Fax Servers]]> http://whitepapers.windowsecurity.com/whitepaper678/ 2007-06-06 09:26:37 <![CDATA[Leveraging Customer Lifetime Value to Increase Return on Marketing Investment (ROMI)s]]> http://whitepapers.windowsecurity.com/whitepaper750/ 2007-04-17 08:59:44 <![CDATA[How Fast-Growing Companies Obtain CRM Success]]> http://whitepapers.windowsecurity.com/whitepaper758/ 2007-04-13 11:59:54 <![CDATA[Advanced Global Name Recognition Technology]]> http://whitepapers.windowsecurity.com/whitepaper803/ 2007-06-06 09:29:44 <![CDATA[WebSphere Customer Center Product Positioning Paper]]> http://whitepapers.windowsecurity.com/whitepaper804/ 2007-06-06 09:34:30 <![CDATA[Increasing Email Deliverability: Getting Email to the Inbox]]> http://whitepapers.windowsecurity.com/whitepaper823/ 2008-07-17 14:46:58 <![CDATA[Email Marketing ROI: Driving ROI Through Email Relevance]]> http://whitepapers.windowsecurity.com/whitepaper824/ 2008-07-17 14:46:36 <![CDATA[Growing Opt-in Lists: Turning Web Browsers into Buyers]]> http://whitepapers.windowsecurity.com/whitepaper825/ 2008-07-17 14:41:58 <![CDATA[Bringing Humanity Back to the Web]]> http://whitepapers.windowsecurity.com/whitepaper834/ 2007-04-16 14:37:38 <![CDATA[Building a Business Case for Customer-Centric Master Data Management: Don’t Forget the ROI]]> http://whitepapers.windowsecurity.com/whitepaper839/ 2007-06-06 09:43:49 <![CDATA[Got CRM? 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