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FEATURED WHITE PAPERS & RESOURCES   How to Protect Business from Malware at the Endpoint and the Perimeter Financial motives are triggering a massive explosion of malware variants and spam designed to evade traditional signature-based detection mechanisms.  Learn how to protect your organisation against Malware with four essential tips and best practices from independent industry research analyst firms worldwide, including IDC and Forrester Research and the Webroot Threat Research Centre. Transforming the Customer Experience with CRM In today's information-rich economy, customers can switch brands and vendors as quickly as they can Google up new ones. As a result, providing an exceptional customer experience is more critical than ever. Businesses cannot afford gaffes like asking customers for information they’ve already provided, delivering the wrong orders, responding to customer service calls slowly or targeting clients with inappropriate marketing messages. Web Security SaaS- The Next Generation of Web Security This paper describes the next generation of Web Security SaaS outlining solutions that focus on increasing overall security effectiveness and reducing the burden on IT departments. SPECIAL REPORT Delivering SOA Solutions: Service Lifecycle Management Introducing SOA into an IT organization demands both structural and policy changes, as it brings new demands for alignment among multiple processes within different areas of the business. The governance policies, procedures, rules and standards required to help an SOA deliver business benefits—greater flexibility, productivity and financial returns—are complex and can quickly become overwhelming without adequate infrastructure support. LIST YOUR PAPERS Expose Your Company's White Papers To an Audience of IT Business Professionals and Buyers White Paper Lead Generation
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