In the new global economy, a company’s competitive edge is intrinsically tied to the ability to quickly collaborate with co-workers, partners and customers. This is certainly evidenced in a recent survey in which the majority of respondents confirm that on-demand collaborative tools can accelerate business processes and help knowledge workers work better, faster and cheaper. "This is why collaboration tools have become an integral part of day-to-day interactions between employees, partners and even customers," says David Knight, vice president at WebEx.

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