ROI Evaluation Report: WebEx Support Center - Network Security White Papers: Web Server Security, Compliance, and more!
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ROI Evaluation Report: WebEx Support Center

By : WebEx Communications WebEx Communications

INFORMATION

   
  Published : Mar 14, 2005 
  Length :
  Type : Analyst Report 
   
 
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  Overview :
  Through remote desktop sharing WebEx Support Center enables companies to manage and resolve remote support issues — whether they be external customer-driven or internal user-driven. Support personnel can initiate a session with a remote user by sending them an e-mail or providing a URL.
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Collaboration , Customer Satisfaction , Customer Service , Productivity , Remote Access , Return On Investment
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