Small businesses are faced with a difficult task when it comes to selecting or upgrading their telecommunications system. Very often, companies will conduct research based on their current size and where they project they will be in a year. Typically, the economics of investing in a business phone system that is feature-rich and can scale to their potential growth precludes them from purchasing these powerful tools in the initial stages of their company.

The same applies to companies when adding new offices or replacing outdated telephone systems.