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Home > White Papers > Quocirca > Predictive service excellence for printers

Predictive service excellence for printers


Networked printers and multifunction peripherals often require a high level of support and manual intervention. Secure remote monitoring platforms reduce device downtime through automating service alerts, providing proactive toner replenishment and automatic meter reading. End users benefit through improved device uptime, and manufacturers and their service partners can build proactive service relationships which can drive greater customer loyalty.

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Published:  Feb 23, 2009
Length:  11
Type:  White Paper
Tags : 
quocirca, printers, networked printers, multifunction peripherals, secure remote monitoring, document output devices, remote monitoring, managed print service (mps), service portal, storage, storage management

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