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Home > White Papers > SPSS, Inc. > Reduce Churn Through Enterprise Feedback Management and Predictive Analytics

Reduce Churn Through Enterprise Feedback Management and Predictive Analytics

SPSS, Inc.

Read how Cabelcom recognized the key to tackling churn and was able to identify the point at which customers become dissatisfied with their service.

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Published:  Mar 31, 2009
Length:  3
Type:  White Paper
Tags : 
spss, cablecom, customer retention, crm, churn rate, reduce churn, predictive analytics, statistics, statistical analysis, cable network operator, tailored marketing, targeted marketing, best-of-breed, data mining technology, customer feedback, customer lifecycle, cross-selling, data management, data analysis, decision-making



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