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Sustained growth through operational excellence (Economist Intelligence Unit)
By : SAP

	Overview :
	A survey by the Economist Intelligence Unit (EIU) showed that achieving operational excellence is on the agenda of IT executives worldwide. Read the survey results and learn more about the concept, challenges and benefits of its realization.

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Best Practices , Customer Experience Management , Customer Relationship Management , Customer Satisfaction , Enterprise Applications , SAP

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Sustained growth through operational excellence (Economist Intelligence Unit)